So... despite Uber and Lyft saying that they're in Deadwood, they are NOT in Deadwood. So after…read morespending 30 minutes flipping between the apps and waiting for them to find a driver, I asked the receptionist at the Hampton who confirmed that there's no Uber in Deadwood. She said that only Dakota Taxi runs in the winter. There's only one taxi running on weekdays. But they do pick up the phone, and they are pretty dead on with their pick up estimations. I called for a lift from the Tin Lizzie to Terry Peak, and Lloyd told me that he was in the middle of a couple rides but would be there to pick me up in about 30 minutes, and he was there in exactly 30 minutes. Be prepared to share the ride if someone is going in the same direction or is along the way. In a one taxi town, that's reasonable. Thankfully, everyone seemed friendly enough. Lloyd (the daytime weekday driver winters Monday through Wednesday) was a hoot! He is a long-time area resident and is full of fantastic yarns, area history, and travel advice. He got us up the icy road and back safely and kept us entertained the whole time.

First, they answer the phone.. Thank you. Driver was polite and friendly. Prompt and safe. This was…read morea late night pickup in Deadwood. Glad to know we weren't stranded and got back home! Thank you!

Great service! Thank you to Tom very very much. Our motorcycle had broken down and we were in a…read morereal dilemma. He was there within minutes, was so friendly and enjoyable to talk to. We really needed that friendly interaction right then so that was so appreciated. Great guy, great company!

Absolute worst service in the area! tried calling several times from multiple numbers on multiple…read moredays, not once did they EVER answer! Dakota Taxi is the ONLY choice in the area. if Dakota Taxi is busy, they will answer and tell you how long it would be and suggest you call this horrible service.... do yourself a favor and just wait for Dakota Taxi, or walk.

Matt was fantastic, and incredibly accommodating to our group of 10 ladies celebrating a…read moreBachelorette Party weekend in Deadwood. He brought the limo all the way into the mountains for our pick-up, and was so friendly and gracious. He also went out of his way to help look for a phone lost on the side of the mountain road (long, funny story. Lol). Highly recommend Hess Limo for anyone looking for quality party transportation. Thank you again, Matt!

Great time was had by all. Matt communicated every step of the way and it was a very smooth process.read more

We were stranded at Mt. Rushmore after a backpacking trip and City Cab came to the rescue. Gave…read morethem a phone call and were there within 30 mins. Our cab driver was friendly and the vehicle was clean. Would recommend to anyone who needs a cab in the Rapid City area.

Used City Cab to get to/from airport. The drivers & dispatcher were very friendly. Pickup to…read moreairport was prompt and direct route; estimate on pickup at airport was accurate.

Excellent cab ride perfect experience. Ask for Luther he drove us from The Powder House after our…read morefriends wedding to Deadwood Saturday night. He was very funny and entertaining. We will ask for him again! Thank you Deadwood cab!

Tom decides when he wants to answer the phone and when he wants to leave you hanging. Said he would…read morecome get us, but hung up on us and didn't give a time frame. After 30 minutes, we called repeatedly and he never picked up or called back. Call Dakota Cab company, they are way better.

Canyon cab has changed. We haven't used them in a few years because of old vehicles. Today we had a…read morenewer vehicle with a great driver. Picked us up at the perfect time and drove to the airport from spearfish. The price was 150 plus tax which I thought was high. Hopefully that will come down. 5 stars for Canyon cab!

Awesome company and great employees. Will always try to go the extra mile for you. There is not any…read moredistance they won't go and always available when other companies are not.

Update, I've called 3 times on the status of my refund. I was told the first time, "no problem"…read moreand was informed that I would receive a text message with confirmation that my refund was being processed. The second time I called, I was told that that they wanted to process my refund through a money gram (or order, I can't remember) and that they would need my address. I told them that I wasn't comfortable giving out my address and was hoping that there was another way to process the refund electronically (since I transacted the service through square). The person I spoke with said (begrudgingly), "okay, let me talk to my supervisor and I will give you a call back within 24 hours". I was curious about Square's refund process, so I called them and confirmed that the business can absolutely process electronic refunds via the square app as long as it's done within the first 120 days - the business would even get a refund on their transaction fee if they did it this way (a true win-win). 48 hours later, I had not received a call... so once again, I called. I spoke to the same woman (I believe) that I spoke to the first time. She seemed shocked that I hadn't received the refund yet and told me that she would reach out to her supervisor to get in contact with me and hopefully solve the issue today. I thanked her for her help and communicated my frustration about being tossed around and not getting any formal assistance with my request. She then went on to say that she is just the receptionist and has no control over my request being fulfilled. She assured me once again that she would give my name and phone number to her supervisor so that he/she could call me back.

Great service, driver was on time and his car was very clean. The lady that answered the phone was…read morevery professional and answered all my questions.

Driver and service are impeccable. And very reasonable price for the service you get. Not only do…read morethey go to and from the airport. They do tours in a black hill as well

"Customer Service" was incredibly rude. Not able to answer any questions asked and answered with an…read more"I don't know" and an attitude on top of it. Stay away! There are better options. Thank you Lyft