I was in the market for a new furnace and air conditioner. Basically a whole HVAC system to replace…read morethe very inefficient oil burning furnace that came with my new home. I did my research and determined that there was three major brands that I might want to have installed in my home. Bryant, Trane, and American Standard. I found every company in the area that sold these brands and got an estimate from all 5 that I found and a couple that I promised family members that I would check out too. So 7 in total. Bays heating and cooling was the best. Let me tell you why. First they were the only company that didn't feed me any lies. I did my research and I knew more than I was telling any of them. I believe a company should do that right thing and be straight forward with their customers without having to be pushed. Second they sell American Standard, one of the brands that I wanted for my home. The other company that was selling American Standard was offering a 1 year warranty on labor. Bays believes so much in their product that they offered a 10 year on labor out of their own pocket. The system also can with 10 years on parts from the manufacturer and lifetime on the heat exchanger. If a seller/installer and a manufacturer can get behind a product that much, you've got my attention. Third they paid attention to everything. When John the owner of Bays came out, the only owner to come out themselves, he checked things that no one else bothered to check. Measuring the furnace space and the entry way. Looking for the proper exhaust point and intake. Also checking the electrical. I bought an older home and the wiring isn't new. Most other people were concerned about checking and selling me insulation and new duct work, not actually checking if the new furnace would fit. I came to a conclusion. Bays was one of the lowest estimates that I got from the 7 companies that I had out. Not the lowest but defiantly the best value by far. I didn't want the cheapest equipment or the most expensive just the best value and I got exactly what I wanted with the best possible warranty. If you read this and need a new system or a repair call around and make an informed decision. But make sure you give Bays a call. I couldn't be happier with the service and the people from Bays.

Our HVAC system went out so we called four different companies, including Bays Heating and Cooling,…read moreto have each of them come out, preview the scope of work and determine the specific HVAC system each would recommend. We were solely seeking bids for cost comparison from these four different installation companies each representing a different manufacturer. We were not asking for service or maintenance on the existing system. It was already non-operational. We were only gathering bids for equipment and pricing. We did not choose Bays. Subsequently, Bays sent an $80.00 invoice for service which we did not order nor authorize and which, to our knowledge, they did not perform. We argued with them over the invoice and did not pay it. Several days ago we received notice from a debt collector regarding this $80.00 bill from Bays. We have an unblemished credit record with FICO scores well over 800, so we decided to pay the bill rather than risk any type of negative entry on our credit history, even if it was false. In short, our experience with Bays Heating and Cooling has been 100% negative! Not only was their bid for the installation of the new HVAC unit the worst of the four companies but we wound up, in effect, being forced to pay a "ransom" for a bid that the other three companies provided without any charge. This post is the first I have ever done and it is not about the $80.00 - it is, in fact, about the ethics of a company choosing to conduct its business in this manner. The $80.00 is minor - Bays' business behavior was reprehensible!

Great job by Zack servicing our hot water heater and outside faucet…read more A+ service!!!!

B&S Plumbing is a Proud United Association, Plumbers Local 157 Signatory Contractor…read more Their employees are Local 157 Licensed Plumbers.

Great folks to work with! I called them one evening and left a message saying we needed help. The…read morenext morning before 8:00 a.m. they called me back and were at my house by 8:20. Quick and courteous and with many years of experience I completely trusted their assessment and repair. I recommend very highly.

Contractor broke into sewer line..."we can't fix it". Called McCalister and sons after hours and…read moreleft message. They called me next day before 8am. Marty McCalister even came to the house to take a look see at the problem....it was unique. Here on Monday and it is fixed. Really the only thing on this project that has been hassle free.

My furnace was blowing cold air. Matt arrived and was personable and professional. He identified…read morethe problem quickly. It was fixed and my house is warming up! Roehm has always been responsive and has helped in both preventative maintenance and repairs. Highly recommend.

Had them out to fix heat in garage that they installed! Bill was $600.00 ! Turned it on it worked…read morefor a few hours and won't work! Don't use the company their prices are terrible and I complained that the bill was too much! They didn't care! I will not use them ever again.

Very prompt and competitively priced. Workers were very…read moreprofessional and never slowed down until the job was done. They ultimately had to put a new sewer pipe in, in the rain !!! Quality work at competitive prices. Highly recommend.

Totally useless company... If you want to spend thousands…read moremore than what you'd expect to clean your sewage drain, this is the company for you. They like getting their cable stuck in your drain, then leave it there for the homeowners to pay thousands to have it removed for them. Good Luck with this one.

First off let me say this I have used this place before they were great …read more Now let me say this I called today 10/2/25 about my pump on my well running and not shutting off . So I spoke to receptionist explaining that my pump was running and would not shut off and I need to know why etc check my crawl space to make sure no leaks pressure switch was not bad so a so called plumbing tech came to see what was wrong in the mean time I did nothing but get calls and get txt messages from my wife about pump etc all while so called technician is there so flash forward so called tech states I need a new pump etc and then leaves. I then ask my wife if he inspected the crawl space to make sure there were no leaks to make pump run so the answer was no so I called the company and told them service had not been preformed she stated that oh I will call tech and let the so called tech know little did .I know this was her husband so she proceeded to tell the so called tech that I screamed at her etc so he came back very angry to inspect and explain that his wife had been disrespected thanks for nothing and 150 dollar bill and you totally mis diagnosed the problem Mr and Mrs liar

excellent customer service as well as an honest diagnosis of my furnace. I have dealt with…read moreBeverly's heating and cooling for a number of years select anyone else.

Best price in town for septic service! I had called around getting prices for pumping out my septic…read moretank and they were anywhere from $50-$100 cheaper than all the other companies I called (7 in total). Was a little skeptical considering the difference in the charge but was very happy with them, they arrived on time and was very professional Even took the time to thoroughly answer a question I had about my toilet and to my surprise, told me what the problem was causing it and what I could do to fix it myself at no additional charge!!!(saving be over $100 or more) I highly recommend this company...

Howells septic Walts. Came out pumped out tank ran rooter sewer lines,installed a clean out ,nd a…read moreriserr on my tank and sent me bill ain't had no problems Brett Fields

We have used Crossroads Electric for our houses! They have been nothing but reliable, responsible,…read moreefficient and affordable!!! I would recommend them highly! If it's not fixed right they will come back and fix it! A+++

I hired Crossroads Electric for a wiring update/remodel--not to fix unsafe conditions. There was no…read moreemergency. My electrical system was completely functional before they started. I paid approximately $15,000, and they quit after receiving the third $5,000 payment, leaving problems throughout the home. On the first day of the project, the electrician performing the service panel changeover told me he was legally blind and scheduled for eye surgery the next day, and he proceeded to switch the panel over without waiting for the utility disconnect keyholder, despite my objection. A few other examples: Uncapped, hanging loose, 240-volt live wiring in the laundry room Live uncapped receptacles, including one near a main doorway right where my dog slept We had to walk through the house ourselves with a tester identifying what was energized and cap wires ourselves for safety After tearing walls out at their direction, there was still a cut wire energized, in wall cavities inserted into a live rewired receptacle. The entire second story (about ~18 receptacles, 8 switches, and multiple appliances) placed on a single 20-amp circuitbreaker Wiring routed between floors through unconditioned garage space Multiple failed/arcing GFCI outlets, including one outside with a hole allowing water intrusion A laundry room light switch that must be ON for exterior lights and a bedroom receptacle/switch to work. Thankfully its a low ceiling because must unscrew lighbulb. Brand new apprentice left in house to work alone. They also told me walls had to be removed to the studs for rewiring. A second licensed electrician later confirmed that demolition was unnecessary, costing thousands to correct. After I asked them to return materials removed from my workshop, they stopped work and told me to hire someone else. A replacement electrician has estimated roughly $15,000 more just to completely remove and redo their work. I filed a complaint with the Indiana Attorney General, which opened mediation. Weeks later, they still have not responded. These are only a few examples.