I found this place because I really believe in supporting small businesses instead of the big box…read morestores. I needed new carpet for the family room and 2 sets of stairs. The place was little hard for me to find because it was inside a building complex. It was not a standalone store. Once inside, the place was much bigger than I anticipated, and it had tons of carpet of samples. Rather than browsing through the carpets, I told Ellie the salesperson what I wanted. She immediately showed me carpet samples that were spot on. I took home 3 samples to see them in my home, and Ellie came over later that day to measure. I purchased the wool carpet the same day. It couldn't have been faster or easier. Carpet installation was supposed to take two days. At the last minute, we decided to move the furniture before the installers got here at 10:00-10:00 am so that they could finish in time. Tony and Ron got to my house at 9:00 am, which was great. The earlier the better. They had pre-cut the stair runners at the shop, so that made installation much faster. Tony sewed the binding on the stair runners right on site, which is a huge time saver. They did a terrific job seaming the carpet across 26' in my family room. It was put in smooth and tight. Just perfect. The job was supposed to take two days, but since they were ahead of schedule (because there was no furniture to move), they elected to work until after 7:00 pm. I got all the carpet installed in one day instead of two. No one ever works that. All my other contractors start looking at their watches at 3:00 or 4:00 pm. The guys were very friendly, clean, fast, and SKILLED. I would absolutely go with this company again. Everyone was on the ball, and knew how to do their jobs. My husband and I are really happy with the service, selection, and final result. I bought 475 sq ft of pure wool carpet for a final installed price $5367. Worth every penny. You get what you pay for. The house looks great.

We had Custom Floors Design come in to our downtown Boston space and install about 3000 square feet…read moreof carpet. The old carpet was beyond hard to get up. The glue was harder than cement and it caused a lot of problems when they were removing it. I had given them a tight window to do the install and Jermie and his crew worked tirelessly to make sure they removed it properly, created a nice surface to lay the new carpet, and got the new carpet installed in time. I'm not sure how many other companies would have put forth the extra effort he did. They did such an amazing job for my company that I had them come and carpet the entire second floor of my home and install bamboo flooring in my home office. In short, I would not hesitate to recommend them to anyone and will use them for all my future flooring needs!

Responded quickly and able to complete job within days…read more price was great. Excellent job. Would definitely recommend.

I will start that the floors look good…read more I was verbally disrespected by this company. There was a lack of communication and timing of the entire process. In the beginning, I was not told this would be a two day job. They were late on both days of this job. The time was underestimated each day for the job. They parked illegally in a driveway, blocking two cars access to leave. They left the floors dirty and did not clean up. I wish I would have known that I could have to clean up after them, so I could have planned this additional work. They left the heater at 76 degrees for two days WITHOUT asking me. I had to rush an hour's drive just to turn off the heat. The gas bill will be very high. I was not told that my electricity would be used for this service of floor repair. I was not told that the heater would run for two days. I debated to put 3 stars for the good looking floor, but the cons outnumber the pros.

I highly recommend Tao. I was skeptical about having our floors refinished, but I'm really glad I…read moredid. I shopped around for 10 different quotes from Boston-area companies. Tao stood out for how knowledgeable he was. First, he was clearly knowledgeable. Based on photos alone, he corrected me that the wood was not mahogany (as our home inspector said) but instead Brazilian cherry. I verified that he was correct with the listing agent. No other company did this. Second, he had the lowest quoted price for the job. Third, after I selected him, he was transparent about tradeoffs rather than purely trying to upsell me. For example, he quoted me on installing wood registers everywhere when I asked, but recommended I do so only in the hallways. This advice saved me $1k and delivered a result in very happy with. Finally, Tao was easily the most response person I interacted with. It was a pleasure to work with Tao, and I'm very happy with the outcome.

Working with Tao was a great experience overall. My wife and I were looking to get the floors done…read moreof our recently purchased home after 10 years of wear-and-tear. We looked and spoke with many flooring companies and ultimately decided to go with TaoZen Flooring. Our decision was based off several key factors: 1. Competitive Price 2. Quick turn around time 3. Access to other resources/contractors As first time homeowners, having that ease of access and connections that Tao brought made it even easier to get other work done such as replacing carpets through a connection. Anyway, regarding the work itself the floors were beautifully done. The contractors even moved the fridge to re-polish the floor underneath! Tao is great to work with and was committed to our deadlines. He's a funny guy to converse with and I will continue to do business with TaoZen Flooring for my future needs. The estimate was accurate with no surprises and a nice discount was applied for me as well.

You can stop looking now. You've found the best hardwood flooring guy in the area. It's Nam Pham…read moreflooring. I've hired Nam on two separate occasions to install (and supply) hardwood flooring. Both floors are exceptional. His prices are very fair, he doesn't try to price gouge you like the big stores do. I actually got my brazillian cherry hardwood floor sourced and installed for about the same price as the big stores were quoting me for carpet... He's also fast. Both of my floors were installed within ~6 hours each time (~150sqft each). I can't recommend Nam enough if you're looking for a hardwood flooring install in the greater Boston area.

Nam and his team did an excellent job ripping out my carpet on my stairs and 2nd floor. Oak floors…read moreturned out great. Paint job on my risers and baseboards too! He is very punctual and responsive. A++

Steve the owner is awesome! He goes above and beyond to help the customer. He answers within…read moreminutes and even on holidays! I highly recommend summit floors to anyone seeking work done.

I'm thoroughly pleased with my experience with Summit Hardwood Floors! Stephen got back to me right…read moreaway and scheduled a visit to check out the job (replacing carpet in my master bathroom and closet). I originally planned on doing engineered wood but Stephen indicated that I'd be happier with prefinished wood, as it is less expensive and can be more durable. From quote to finished job took less than 2 weeks. I'd absolutely recommend Summit to anyone, and plan on using them when I need any maintenance with the rest of the wood in my home!

Really happy to have found Alex and his team to help me with a project than countless other…read morecompanies either wanted a complete re-do of the entire floor, or the entire bathroom even, instead of just fixing the issue of several (9 or so) loose tiles. Most companies said it would be impossible to take the loose tiles out without breaking them. Alex said he could do it... AND HE DID!!! :)) Now my bathroom floor is perfect again without having to re-do the entire floor. Alex was even able and willing to replace a baseboard in the bedroom that had been damaged for a long time. Super kind and talented, Alex and his team is a wonderful resource for your home improvement needs.

Could not have been more pleased. A total bathroom renovation- needed floor to ceiling tile, shower…read morearea and heated tile floor install. We receieved a very reasonable quote, Alex's team showed up every day until the work was completed. Lots of sloping angles and edges. This was excellent work, clean cut tiles, perfect grout lines and spacing. Highly recommend for a major tile job!

John with Marks hardwood floors was incredible - I can't say enough positive about him- right on…read moretime, so hard working, project moved ahead right as planned (and stayed on track even when we found some surprises under the old wall to wall carpet), he kept me posted on progress and was always responsive. He is the best, he made my project so easy. He does hardwood floors and so much more. I have recommended him to so many people!!! Thank you John!! -Emily in Brookline (he refinished the hardwood floor in one room, wall to wall carpet removal in another room and repairing/refinishing that hardwood floor, wallpaper removal and painting a bathroom, and many other things)

Mark responded with a very reasonable quote, was responsive with communication, and arrived for job…read moreat scheduled time. Mark was incredibly easy-going, professional, and friendly. His work was exceptional and he completed the job promptly. I would recommend him a million times! Thanks again!

Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

Phil has reasonable prices, his team does quality work, and they are polite and efficient.read more

I called Fitzgerald Stone to ask for a bit more information about Brighton cabinetry and I'm so…read moreglad that I did. Tom is so friendly and helpful. We chatted a lot about the quality of the cabinetry and are going to spend a bit more time to figure out some more details. I always love when I call a small business and I get such excellent service. Thank you!

I had an emergency situation - first tile that I bought online NOT from Fitzgerald to not look…read moreright in kitchen. I had to get new tile immediately or rebook the contractors. Fitzgerald accommodated by panicked search, gave me 3-4 options that I brought home, made the decision at 5:30pm and got the tile in 48 hrs. Then, I RAN out of this tile - needed just a few more pieces and they went to the warehouse to pick up another box for me same time. STELLAR!!

Melrose floor covering installed a stair runner in my house. They had varied carpet choices, gave…read moreuseful advice, and we're not pushy during the sales process. They also gave me a great price. The installation was quick, easy and looked very professional. A+