Fast, thorough, found root cause of the problem with my sump pump. The initial repair of the dump…read morepump itself was affordable, but the extend piping repair was more than I budgeted for so I needed to get a few additional estimates.

Response to the business manager: Yes, we have the correct company. Thank you for checking out our…read moreother reviews. We just returned from a long awaited Florida vacation. Also, yes, Crowley has a five star rating from us for their work on our house in Rochester.

Amazing! Came in 10 minutes. Replaced water heater. Took old. Reasonable price. Very professional…read moreand kind. Would highly recommend this family company.

best plumbing company in Rochester N.Y hands down.....not going to waste my time telling my story…read moreon how they saved the day on some super hero stuff.... long story short if you do not call these guys first before any other plumbing people in Rochester. you'd have to be an idiot 2 not call these MASTER Plumbers! they are highly skilled at their craft *prices are superb 10 stars *service is beyond exceptional 10 stars! I wouldn't of wasted my Time writing all of this stuff if these guys wasn't as good. Call them First please and save yaself the Hassle...or don't idc. 100 stars outta 100 they different.. Fischer Plumbing & HVAC

We just had an electric water heater installed, and the experience was awesome…read moreThey were fast, efficient, and even lowered the price for us, which was amazing. We have dealt with five other plumbing services, and I would say, these people are the best you can use. I would not hesitate to call them again, and if you are looking for a fair and honest quote, call them!!!

We decided it was finally time for central air and ended up needing to upgrade our 1971 furnace to…read moreaccommodate it. From the very first phone call to set up a consult the office staff was super friendly. Then Rex came out to our house and went over everything with us, he answered every question and concern we had and seemed like he really knew his product and what would fit our needs. The installers were friendly and efficient, it took 2-3 days to complete the job, which included adding another air return and moving heat vent. We've had a few questions since having the job completed and when we call they're always so helpful, including the lady helping me trouble shoot getting the a/c unit turned on for the first time this year since I couldn't remember how to get it out of its winter shut off. I always recommend frontier.

We decided to change our hot water heater from electric to gas. We called Frontier. Because we live…read morein a mobile home they asked us to sent pictures of the old heater and the space that was available. We did this in the morning. They quoted us a price and that afternoon the heater was here. The installer came and installed it. Things went smoothly until we had high winds that night and the pilot light blew out. We relit it and didn't think about, things were good. But wait, then we noticed that the water wasn't hot enough and ran out quickly. They came out again and determined it was a defective valve. With Covid etc, we couldn't get a new valve. Ok, then how about replacing the heater? No, can't get another one! Then Rex showed up! He thought we might have a leak somewhere. He checked every faucet and valve in our house. Then he thought about crawling under the house to see if there was a leak. By now it was dark and cold! Sure enough the leak was under the house! He couldn't fix it that night. But, his crew was here the next morning. Within an hr we were fixed and had hot water again. we can't say enough good things about this family run company! They are TERRIFIC!

Marshall-Dubois was recommended to me by someone for a septic inspection and pump out, as we…read morerecently purchased a home on septic. The first time I called for a quote, the line was busy. When I circled back through my list and called again, the scheduling assistant Carol was very kind and helpful. She gave me a complete breakdown of the cost, was very upfront, and got us an appointment as soon as possible. Many people are trying to get their septic care of before the ground freezes, and with the hot real estate market. Most of the places I called were scheduling a month out, and they were able to get us in within a week. Additionally, their pricing was a lot better by $100-150. The company was very communicative, calling for confirmation the day before, and bumping up our appointment to an hour earlier. They provided the names of who would be coming, and they were on time. When our tank needs to be pumped in 3-5 years, or when we need some plumbing/pipe work in the future, I will not hesitate to go with them again.

Wonderful experience! Rob was very reasonable and knowledgeable. Our furnace was not heating…read moreconsistently ...going off and on. We placed a last minute call around 4:30pm and our furnace was fixed by 6:25pm....and for a very reasonable price (thank God!). It was really refreshing to have someone do business fairly. I will definitely utilize them from now on!

Highly recommend this company! Excellent customer service and we were very happy with their work.read more

Dave Hill came out immediately, short notice and took time to create a plan for my exterior…read moredrainage systems. He was very easy to talk to and gave very detailed outline for the project that needed done. I would recommend him for drainage solution.

This is the place to go for propane tank certification, refilling, and replacement. I brought in…read morethree tanks. One was rusted through so I replaced it with a new one. I've never had such a nice tank. Before I would do the tank exchange at the big box store and leave with a rusty banged up product and endure poor service. This was very affordable. Another tank was old but just needed to be re-certified. They do that. Bottom line..It's a family owned business that takes care of their customers. Update: my 88-year-old father wanted to replace his furnace and add central air to his house. He asked me to call drum oil and propane. I presumed because their name has oil and propane in the title that they didn't do gas furnaces. Boy was I wrong. Our family is so happy with the service and the attention that Drum gave to my father. It's an old house, so it was a challenge. We received three quotes with different options within 48 hours. All were very reasonable. The installation took place shortly afterwards. I was impressed with the quick turnaround. I was even more impressed with the level of service. They were very patient with my father. They worked hard. And completed with superior workmanship. If you need a furnace or central air I would highly recommend Drum Oil and Propane.

Drum Oil has the best customer service! They are a local NY State business that have been in…read morebusiness for generations! Support your home town business. They are always very helpful when I call with questions. Their prices are great but their Customer Service is outstanding! Yeah you may find a cheaper furnace or cheaper propane but you will end up with no customer service . You will only wish you went with Drum Oil. I have been a customer for 15+ years and I plan on another 15+ years!