Marshall-Dubois was recommended to me by someone for a septic inspection and pump out, as we…read morerecently purchased a home on septic. The first time I called for a quote, the line was busy. When I circled back through my list and called again, the scheduling assistant Carol was very kind and helpful. She gave me a complete breakdown of the cost, was very upfront, and got us an appointment as soon as possible. Many people are trying to get their septic care of before the ground freezes, and with the hot real estate market. Most of the places I called were scheduling a month out, and they were able to get us in within a week. Additionally, their pricing was a lot better by $100-150. The company was very communicative, calling for confirmation the day before, and bumping up our appointment to an hour earlier. They provided the names of who would be coming, and they were on time. When our tank needs to be pumped in 3-5 years, or when we need some plumbing/pipe work in the future, I will not hesitate to go with them again.

From the owner: Looking for a skillful team of septic system specialists? With Marshall-Dubois Septic Tank Service…read morethe search ends right away! The capable team at this septic company offers all kinds of septic tank services; from commercial to residential, they repair and install all classes of septic systems. Located in Hamlin, New York, Marshall-Dubois is known for their unparalleled quality, their meticulousness, and great customer service. If you're pondering the possibility of carrying out a real estate transaction, let the staff at Marshall-Dubois certify the quality of the sewage treatment system.

I was very pleased with the service provided. They were polite and courteous on the phone. The crew…read morethat arrived to pump out our septic were very friendly and efficient. They were respectful of my property and answered all questions. We will certainly use them again and I highly recommend them. Others in the neighborhood are also using them (10% discount for people in the same neighborhood being serviced). You won't be sorry if you have them do work for you.

This company provides outstanding service. The owner himself came to my property to troubleshoot…read moreour issues and provide the most cost effective recommendation. Very fair prices, friendly guy, great work ethic, punctual, thorough, honest - what more could you ask from a contractor? I could not recommend this business or this gentleman more. You will not be disappointed.

My shower drain was clogged, I tried draino and it did not resolve the issue. I called this company…read moreand they sent someone out who didn't help. They literally looked at it 5 minutes and said they could not resolve the issue and that they would have to take out the ceiling and all this BS to get to the clog. They also said they don't do finish work if they have to rip out the floor/ ceiling. They never sent me a quote and I resolved the issue myself later by more extensive research on the issue. This company is a scam and should not be used.

Stay away!! Extremely overpriced, forgot to re-attached the house grounding cable so my home was…read moreun-grounded for several days until I figured it out. When I spoke with the owner she really didn't seem to care.

Pumper Jack Septic communicated well with me; came on time; cleaned up well after the septic tank…read morewas pumped out; don't know about value.

Never returned my call after giving them the information about my septic tank. Disappointingread more