My experience with the medical staff at Hackensack Meridian has been nothing but amazing. I am…read moreforever grateful for the incredible care I received in the past and most recently from Dr. Kim, cardiologist, nurse Sossi, Lynn Sauer, Matthew, Nikki, Hortense and all the other nurses who were involved with my procedure. Thank you all for your dedication to our community. I'll try not to make a habit of being here, but I'm so thankful you were here to take care of me. God bless you all!

In 2010, Hackensack University Medical Center is where I had my fibroids removed with the, "DaVinci…read moremachine which is a robotic-assisted surgical system that is used to perform complex procedures with greater precision through small incisions. It works by giving the surgeon a magnified, 3D high-definition view of the surgical site while they control robotic arms with instruments from a console." Dr Michael Pitter (RIP) was my Doctor who performed this masterful work. The nursing staff was simply divine with their TLC, compassion and professionalism kindness towards me. I was preparing to have my Mammogram and Ultrasound done. However, I was informed by my scheduler at Columbia Doctors that I needed my images from my last mammogram (2014) with Hackensack University Medical Center. Today, nothing has changed with the remarkable, caring, positive staffers, that give TLC as their standard. A professional body of heartwarming staff at Hackensack University Medical Center. I called and requested my images. They returned the call the next day, and my images and report were ready. I drove to NJ, got my ticket stamped for free parking from the Breast Cancer Screening Center. Dropped off my images to Columbia Doctors on West 51st Street in the heart of Rockefeller Center and Radio City Music Hall (so cool). At the end of the movie, it was a joyous experience that made me feel truly gratefully happy and cared for by Hackensack University Medical Center and Columbia Doctors/NY Presbyterian Hospital. The great news is that my Mammogram and Ultrasound was negative. AMEN

Here we go again and this is the reason why Holy Name Hospital has such a low rating!…read more Back in August 2025 my son responded there after being in a motor vehicle accident and bumping his head just to get checked out to make sure he was fully OK The waiting area for the emergency trauma section was not terribly busy but he had waited nearly an hour to be seen. After being brought into the nurses station area they took his pulse and his blood pressure and were taking his temperature when the nurse walked away and did not come back for over 15 minutes with the thermometer in his mouth. When she did she went to do something else from what he says and didn't respond back to him for nearly 20 minutes at which time he got up and left because in his terms it was unreasonable to be treated in that manner especially after hitting his head and something could've been seriously wrong with him. After a month and a half we received a notice from the hospital billing that they were not paid for a $600 bill so at that time we submitted the bill to our insurance company GEICO and we began to have issues because Holy Name refused to submit the appropriate bill with itemized services so that GEICO could appropriately pay the bill. This went on two more times with the HOSPITAL refusing to submit the proper bill. In early December 2025 for the second time I contacted my auto insurance company GEICO who took holy names phone number in personally contacted them and my adjuster Joelle assured me that the bill would get paid because she had spoken to holy name. Fast-forward to April seventh 2026 and now my son is getting bills from a legal team collections stating that holy name was never paid and they are collecting for them well you have to contacting GEICO they advise me that after two person the person called phone calls the hospital still has not submitted an itemized bill for them to pay otherwise they would've paid it promptly. The insurance company explained to me that many times these bills are created in fraud and need to be verified and sent with the proper treatments with their codes so that the insurance company can pay them and holy name has been refusing so far to comply with the normal standards yet they're doing everything to avoid paying the bill in the appropriate manner meanwhile screwing my sons credit record up.

Holy Name Administrator terminated the extra food donations…read moregiven to a 100 year Holocaust Survivor Lady who is homebound. The generosity of the Rabbi was denied and terminated!

Continuing the review of the low level of attendant care at HUMC. Over four days nobody cleaned the…read morepatient's room and trash was allowed to pile up, until I finally moved it outside the room where it sat in plain view of staff for hours --"not my job" they must all be thinking--so much for worrying about germs. At one point a tech arrived unscheduled to take some kind of a test. The patient had just moved from the bed to a chair to eat dinner and asked if the tech could come back in a few minutes. "Well, I'm here now" was the answer. We then we explained it would difficult for my mom to get back into bed for the test he replied , "I guess I will come back in a few days" and left. So what is the point of the test of it can be done in a few days? Also, how about some warning of the time it is planned so the patient and family can prepare and be ready? Not at HUMC. Way understaffed and apparently poorly trained. Here is some advice to the staff sitting at desks typing into terminals or looking at their phones--if you see a problem and you can fix it--do it, even if it isn't your job. A patient family member comes out and asks for help, don't say, "I'll find her nurse," ask these questions, "what is the problem? is there something I can help you with". And if you can do it, don't pass the buck. That is not how patient care is done. If you have to go to a hospital look at other options or make sure you have a friend or family member there to watch over you, otherwise you may spend half a day looking at trash in your room waiting for someone to respond to your call button for help. Run, don't walk away.

One of the worst hospitals in New Jersey. They have refused my mom fluids when she is severely…read moredehydrated. She has been there for months with no diagnosis. The GI team is very unreliable and lapse in care. They also dropped my mom on the floor which led to severe skin tears when picking her up. The medical doctors do not respond when called. Awful experience.

I went to St Josephs for my first Covid vaccine shot. It was a very pleasant experience. Everyone…read morewas very friendly and helpful. They even called me to see if I could arrive earlier to avoid waiting in line later. It worked out great. I Look forward to going back for my 2nd shot.

Recently my husband had back surgery under the care of Dr. Yao. It has been 3 weeks and he is a new…read moreman. The entire staff is beyond wonderful. We would also like to compliment the Kaplan nursing floor. He received excellent care especially from nurses Leona and Sophia. With extreme gratitude, Santo and Joan Giovinazzo

"I recently switched to Englewood Hospital for some procedures in my annual routine examinations,…read moreand I'm so glad I did. Having had positive experiences here with others, I already trusted their care. The staff at the 4th-floor CAD department did not disappoint; the front desk team was incredibly welcoming. Specifically, I want to recognize Silvia for her thoroughness with my records and my technician, Gina, for her kindness and professionalism. I'd rate the staff and facility a 9/10. Thank you all! Blessings to all the staff!

My uncle had surgery scheduled at Holy Name Hospital. Prior to his surgery, he needed to go in on a…read moreSaturday for pre-surgical testing. His appointment time was scheduled for 11am. We got there around 9:30am and they took him right away even though we were early. They sent him to the main hospital to get a chest xray done. The instructions provided on where to go weren't very clear. When we got to the main hospital, they were very helpful with which elevators to take. They took him right away for his xray. His surgery day, everything went well. I went to visit him the following day and while we were walking down the hallway, my uncle was walking with his IV pole with a nurse. The nurse was scrambling trying to fix his IV. At one point, she clamped his IV to change out the tubing and the IV bag and did it incorrectly and blood was spilling all over the hallway. My uncle was also getting visibly tired from standing in the hallway while the nurse tried to clean up and asked to go back to his wrong. The nurse asked him to wait. After another 5 min, my otherwise patient uncle declared he was going back to his room. Nursing care at this hospital could definitely use some improvement. Bedside manners weren't great. And as a pharmacist, I e worked in hospitals for more than 20 years.

This business is under the holy name medical center, but says multiple times that they are Not…read more They misrepresented who they are and came to see me in the hospital and said " you have a free service of remote monitoring with your insurance ans we will give you a box to measure pulse and heartbeat that you can send electronically to us" so I thought, since I have a head wound that tjis is a good idea.i took it home used it once and then it stopped working. I got a phone message to.please return the equipment to holyname front desk, so I did. Then I get a huge bill in the mail from holyname telemedicine and the bill has no way to pay online. Holy name billing says that they are Not part of the hospital. I have to either send my credit card info​ or call them! The phone number provided goes to a place in Newark. Don't be fooled!

The great thing about this office is that the hours are very accommodating. They are open long…read moredays, weekends, and holidays. They have a variety of doctors to help you in whatever ailments you have. You can even choose someone here to be your primary doctor with your insurance. The only issue is the turnaround of doctors will make it hard to have a primary. So you'll have to try out whoever works here to see if you'll have a good report with them. Overall the staff is nice and helpful. FYI: Plenty of parking AND the wait is very minimal which is huge!

Theirs to much unprofessional behavior going on. They have lost site of the fact that people come…read morethere when they are sick and or well. Not to laugh and joke around. But I will say their are plenty of professionals still working there, but the new staff including this new nurse practitioner is totally not a good fit for the office. I've been a patient here for many years, but switched offices recently because.

My mom had surgery here today and everyone including the lovely woman who worked the desk in the…read morewaiting area was outstanding! The Pavilion is new so it's beautiful and very clean; however the reason for my 5 star rating is the staff! The nurses, doctors, and support staff were all so kind, friendly and helpful. My mom received the best care possible and everyone was super supportive and knowledgeable about her pre and post surgery care.

To the following Urology nurses Nidli, Mary, Jennifer S, Sonia or Norma and all the other beautiful…read morenurses whose name I did not get (forgive me) - Thank you for your outstanding dedication and care. Your compassion and kindness have made a real difference in my recovery. I felt as if it were my daughters and granddaughter who were taking care of me. Carmen Rodrigues surgery date 2/20/26 Please, it is important to me that they see this message.

Never had an issue, hope I never have to have any issues. Do wish their cafe had more seating and…read morewas a little more private but it's easy to go in and out, find the floor you need to be on and suites are separate from the hospital so you can avoid getting any sicker than you need to be while getting a physical. I do like the dim lighting when you step in ap it doesn't seem so scary. The pharmacy is a nice touch and it takes ALL insurances! Yes!

Nice hospital, they have a good selection of highly trained doctors and nurses, as well as student…read morein training, I came here for advice, and they were pretty helpful, I do recommend this hospital..

Last week my mother's oncologist recommended Englewood Health for an infection she had, as their…read morecomputer system is linked to Englewood Hospital, as they use MyChart. I took her last Tuesday for a procedure, she followed up on Friday, and then again this morning. We are VERY happy with the care she has received. Her infection is clearing up, and she has received great follow up care. All of the information is also update to her MyChart account so her primary physicians can follow up on the procedure she had. I highly recommend this urgent care location if you are in the need.

Best hospital I was ever in the staff was just unbelievable. The care I was given was out of this…read moreworld. Doctors nurses everybody thank you so much.