I can only speak to my experience with getting my car inspected. The place was clean and…read morecomfortable, the people were extremely courteous, the appointment was right on time. I thought it was a nice experience compared to over places I've used in the past.

The fact have to give 1 star is an insult, I would give less if I could…read more I just finished an "experience" getting an inspection sticker for my father's car (who's been in the hospital recovering from major surgery since the 22nd and his sticker expires this month) I've been using them for years, normally I get some very pleasant nice ladies who run the front desk. This time I get an extra from the sopranos who CLEARLY doesn't want to be up front, and CLEARLY doesn't want to provide inspection services. Instead of a greeting I get "You're sure nothing is wrong with this thing? I don't want to go through it just to fail you." Which i replied "excuse me?" He took my keys and registration while complaining about people on vacation and kids being dropped off and he has to be up front taking care of bullshit. Noted. After they pulled the car in he continues to keep talking rudely to which I replied "im done talking to you". I sit quietly while making small talk with another customer waiting who made an appointment for service and they didnt have one. The car is finished and another gentleman is ringing up the transaction. The other guy is in the back still complaining and trying to justify how he greeted me. Says people come in and make his daughter cry. I've met her, she's a very sweet person. Next thing I know im being called a fucking moron. So I tell him when he sees his business starting to fail, its because of you, and Noone within their right fucking mind should ever let him out of his cage in the back. Then he starts telling me to watch my fucking mouth because there are kids in the lobby. I tell him this isn't even my car, im helping my dad out who's been in the hospital and didn't want his sticker to expire. He says before I know it ill be in the hospital, comes out from behind the desk and gets right in my face. So now there are threats? I'm shaking im so pissed off that I drop my credit card. I should have called the police. I'm sure he's part owner or something, and thinks he can get away with talking to people like this. I will NEVER spend another dime for any service here knowing that somewhere he eventually gets a cut of this, and I emplore you to do the same. This guy has zero business talking to people that come in to spend money, has no business even being around people, and its unfortunate that his otherwise very nice family has to suffer for it. I'm very sorry they have to suffer him regularly. In my 49 years on this planet this is absolutely the worst customer service experience I've ever been witness to. So much that I had to come here and write a yelp review. After spending 30+ years in the customer service industry I don't even like yelp. Avoid this place, it will eventually be an empty parking lot again soon.

A local mechanic shop with a good business in car inspections…read more I was referred her by a friend and Chris's automotive repair for a Massachusetts car inspection and have had our inspections done here for years. The lines can be long for inspections, especially at the first and end of the month. There is a line for inspections formed by cones. The experience varies by who you get. Two of the older mechanics have been very nice. I did have on youth in the past who was a bit kurt and may have been having a bad day. The inspection was business like and efficient. There is a small area for the owners. The inspection area is for mechanics only. Tip: Have your registration and cash payment ready. This speeds up the process. There is a sign on the wall with the amount. My mechanic today was Romy (forgive me if misspelled), and he was professional, polite, and efficient. The inspection area is clean, organised, and the floor is well swept. The is a restroom inside the mechanic area. I am not sure if it is still available for patrons. Tip: Use a restroom prior to dropping by. Repair hours, as of August 2022, are 8 AM - 5 PM. Inspection hours are 8 AM - 2 PM. However, on my visit they stayed open past 2 to serve all those in line. This is a good choice and we shall return.

Great auto repair & great service!!!!!!!! Always get sticker there . Very happy with Fred"S. Thank…read moreyou!!!!!!!!!!

Been a customer for years. Chris has kept my 26 year old car running well. Great service and…read moreexcellent work. I wouldn't use any other Mechanic

Chris is fantastic and honest. Very fair with prices. Would highly recommend.!!!!!!!!!read more

Very friendly. Broke down. Took very good care of…read more everything. A+. Thank you Mdlfcr@g

I stopped in for a leaking tire and, having previously worked for an auto repair shop, I had the…read moremoney and wanted it done close to home for convenience. I couldn't believe that they had any customers left when I got the bill and had a chat with the young lady at the counter. They couldn't find a leak in the tire but managed to charge me forty four dollars that I later saw included disposal of the tire that was never fixed and still on my car. Then the junk mail and "reminders" started pouring in. I asked the woman what oil changes were up to now thinking , perhaps, $40 or maybe even $50. She explained that it's only $20 but once you included the price of the filter and the oil it was over $150.00. WAY overpriced racket that should have closed decades ago. I don't know why it's still there.

Very nice man. Very fair and did great work! Got our car in quickly. Highly recommend.read more

I highly recommend this auto repair shop. I made a reservation online but had to change the day and…read moretime. I called and spoke with the owner and he fit me in when I needed. They worked on my car right away and were very polite and professional. I will return in the future for my auto repair needs. Thank you very much!

I had an excellent experience with Godfrey Auto. From start to finish, the team was professional,…read morehonest, and incredibly knowledgeable. They took the time to clearly explain what was going on with my car and didn't try to upsell anything unnecessary, which I really appreciated. The service was quick, efficient, and fairly priced. It's not always easy to find a shop you can truly trust, but this one exceeded my expectations. You can tell they genuinely care about their customers and take pride in their work. I'll definitely be coming back for future service and highly recommend them to anyone looking for reliable and trustworthy auto care!

August 19 2024 The staff at Godfrey Auto are receptive,…read moregenuine and knowledgeable. I trust them with my [bought new] 2008 Nissan Sentra (now with 79,900 miles). Indeed, they have been responsible for its service for over 8 years and I'm grateful to be one of their customers. Pam W

brought my car in for new alternator it took 3 days and cost 3200. when i picked my car up not 1…read moreperson went over the work they have done. no suggestions about future work. i took a chance from these reviews and got burned. somehow a new alternator went from 600 to 2200 in 24 hrs. never again. go to someone honest. 3200 for an alternator and 3 days to do it. bad customer service. never again. i paid for 2 alternators. if i was charged for alternator that didn't work i own that and wasn't given to me. worst ever. do not go here. dishonest. when the dealer is cheaper you know something is wrong. they tried to tell me the dealer would sell me the part cheaper. what a joke you got called out on your dishonesty and lied. do not go here

left my car because of shaking when applying brakes. They checked out the whole car and let me…read moreknow what was needed, keeping me informed of service and pricing at all times. very friendly and reasonably priced. I thought it was going to take two days but they put an extra person on it so I could have it back the same day. My son has used them before and was also satisfied with the good service. I will definitely go back.

Called yesterday about a hanging heat shield. Was told no problem, bring it in in the morning . I…read moredid and they took care of it right away. Courteous and efficient. My go to from now on . A+++++

Fantastic service in every visit. They listen and repair your vehicle correctly the first time…read more High quality service every time. I strongly recommend this business.