Overnight stays at hospitals is always daunting, but the nurses and support staff were incredible…read more I don't know who was responsible for the scheduling errors, but it was not a good start. I was supposed to arrive at 8 am for a 10 am surgery. At 930, I'm told that my surgery was scheduled for 1230. It was on the paperwork they had at the desk when I told them I was checking in for a 10am procedure. My doctor's office had 8 am check in for 10 am procedure all over my paperwork. Frustrating and of course makes me question my life. They rectified this by getting me in prep at 10 so I was not waiting around any longer. The nurses in pre-op were great. They were super kind and professional. The post-op nurse was a little abrupt, but he also demonstrated quality care. Every person that came through my room was kind, gentle, and professional. My afternoon nurse was Travis and he was fantastic. Shawn was the overnight nurse and he was just the best! I didn't spend much time with Bethany in the morning, but also demonstrated a supportive and kind manner. These people made my stay very comfortable. The hospital is under construction and there's construction on the highway which makes arriving a little complicated. I did like their lobby which has a coffee shop with a lot of options.... Options I couldn't have because I was fasting. Overall, not a bad place for a surgery and also to ride out the massive storms we had Friday night.

We were told to go here after the urgent care we went to referred my dad. We went there, got X-rays…read moreright away and then waited and waited for the doctor to come and tell us our results. We asked the nurse for the doctor to consult after waiting hours in the waiting room. We waited another hour just for the doctor to walk past us 3 separate times without discussing the results. We ended up being discharged without having the results and to never have a consult. You'd be better off going to Baptist up north! We've always had great experiences there.

I went in thinking I had bad allergies I couldn't breathe, after all the test were done, I had…read moredoubled pneumonia. I was there a week. The staff and the service was awesome.

My Physician, Dr Alyson Kracke was so nice and caring. She listened to all of my worries while also…read morerespecting my boundaries and my fears. I was very anxious and nervous about this er visit, but the physician made it easy and calming.

I went to the hospital they charged me $500 copay which it shows on the card as a copay ($300)…read more They r taking there sweet time giving my money Back. Please don't go to this hospital. U wait all day to see a doctor to give me the wrong diagnosis and they r a ripoff

Everyone we encountered was friendly. The nurses and staff were kind. Only complaint was the wait…read moretime.

This is by far the worst hospital in San Antonio. They do not care and they make u feel it too! The…read morecafeteria staff was just awful and had the worst attitude. The doctors don't care and GASLIGHT YOU ITS ALL A GAME HERE. They want you sick. They don't want to heal

Definitely do not go here !!!! From the moment. You walk in you are greeted by some security guys …read more My first time in they are laughing on the phone I asked where is the er and he pointed . I go to front desk this gentle man finally comes and greets me I get it they are short staffed at least acknowledge me mamm I will be right with you . I walked back to the security offers desk and ask could i get a wheelchair i feel like i am about to pass out instead of him being Hubble he says go grab one . Like what ?!They take my bp vitals and temp the front desk lady was polite so I said thank you for greeting . Front desk girl wheels me to the covid area , this other nurse fully tatted lady with a shirt hair cut , asked me my first and last name then gets upset with the front desk lady snaps and looks at me then looks at her saying I am over whelmed . The front desk lady looks at me and said I will be right with you . Mean while I am still here in this covid waiting room not being seen or told anything . The lack of customer service is shifty . Hopefully some one won't be in the same position I am in .

This smallish hospital gave my father a week of focused care, delivered with kindness. Every person…read morethat worked with Dad was professional, knowledgeable, and caring, and seemed to enjoy working here. The food got rave reviews! Hope there is no need, but if a need arises we would want to use this hospital.

My daughter spent 10 hours in the waiting room in extreme pain before she finally received pain…read moremedication for kidney stones.

On Friday night, I visited the Schertz-Cibolo emergency clinic due to severe back pain. Upon…read morearrival we were greeted quickly and kindly. The entire staff was helpful, understanding, and patient as I was unable to move quickly. The wait time was minimal and my needs were met with compassion and understanding. I am so grateful for everyone at the clinic including the front staff, nurses, and doctor. If you are in need of any medical assistance, I highly recommend visiting the Schertz-Cibolo location.

The care is excellent and the doctors on staff are very helpful and informative, they also make…read moresure to check every possible reason for why you're there, the facility is clean, new, and has lots of equipment, the only issue is the person who does their IVs every time I go here and get an IV the guy butchers my veins and I'm always bruised afterwards, I know this isn't normal because I've had multiple blood draws all my life, just be cautious of getting an IV here.

To the Incredible Hospital Staff of Northeast Baptist Hospital,…read moreAs I reflect on my hospital stay from May 6 through May 19, I am filled with immense gratitude for the extraordinary care I received during one of the most challenging times of my life. Being admitted with severe anemia was frightening and overwhelming. Yet from the moment I arrived, every member of your team treated me not only as a patient, but as a person. Your kindness, compassion, patience, professionalism, and genuine concern made all the difference in my recovery. There are simply not enough words to express how thankful I am for the care you provided. Each day, I was met with friendly smiles, encouraging words, and unwavering support. Whether administering treatments, drawing blood or taking vital signs, answering questions, providing comfort, delivering meals, cleaning my room, or simply checking in to see how I was doing, every act of kindness mattered. What could have been a long and difficult hospital stay became an experience filled with warmth, dignity, and hope. There were many moments when it felt less like I was staying in a hospital and more like I was being cared for by family. That feeling is something I will never forget. I would like to personally recognize the remarkable individuals who made such a difference during my stay: Emergency Department Staff/Hospitalist/Specialist: * Genevieve - ER Nurse * Dr. Feng - Hospitalist * Dr. Alluri - Hemotologist Charge Nurses/Nursing Staff: * Liezl [Neurosciences] * Paula [Neurosciences] * Deanna [Neuroscience] * Courtney [Neuroscience] * Vivian [Oncology] * Shanee [Oncology] * Liz [Oncology] * Joey [Oncology] * Brenda [Oncology] * Selina [Oncology] * Rebecca [Oncology] * Ruben [Oncology] * Buddy [Oncology] * Liza [Oncology] Nursing Assistants / Patient Care Technicians: * Natalie [Neuroscience] * Tera [Neuroscience] * Ubaldo [Oncology] * Amy [Oncology] * Terry [Oncology] * Becky [Oncology] * Grace [Oncology] Culinary / Dietary Department: * Chris * Norma Housekeeping Department: * Linda [Oncology] Phlebotomists: * Cam [Neuroscience] * Brisa [Oncology] To every doctor, nurse, nursing assistant, charge nurse, technician, therapist, housekeeper, dietary team member, volunteer, and support staff member who crossed my path during those two weeks, thank you. You are true lifesavers. Your dedication, compassion, and commitment to caring for others are nothing short of remarkable. Because of your efforts, I felt safe, supported, respected, and cared for every single day. Please know that your hard work does not go unnoticed. The impact you have on patients and their families extends far beyond hospital walls, and I will carry my appreciation for each of you for the rest of my life. Thank you for helping me heal, for lifting my spirits, and for reminding me of the incredible difference that caring people can make. With deepest gratitude and appreciation, Robert Montgomery

What a dump of an ER. They'll triage you then make you sit back in the waiting room while your sick…read moreaf. Also the homeless asking for change inside the ER next to the bathroom is crazy. And the security staff are absolute losers along with the front desk that could care less about you. Go to Methodist or university health if you want to get quality healthcare. Go here if you want to expire.

Kim the receptionist is extremely RUDE, every time I come for the same thing I'm charged a…read moredifferent price and I owe a bill from years back. This time last week I was called and given an apology about miscommunication about my overdue balance and I was good to go for my up coming appointment which is today 12/31/21. I'm here and again with the over due bill now it's from 2018 not to mention that I've been here 2019-2020 and was never told about this so called bill so I start asking questions as I should and Kim brings her rude self up to the window and says she doesn't like my attitude while slamming her fist into her hand, then tells me "I ain't tryna take your money you should be glad some patients pay more" then she says either pay the money or find another doctor. While storming off to another room still talking crap. Needless to say if I didn't need my refills I would of went else where but I for sure will not be returning.

I wish I could give this office a lower rating. My wife and I visited here to establish care with a…read morePCP and Dr. Naik was incredibly rude from the moment she walked in. Not only did Dr. Naik blatantly disregard everything my wife said from the moment she started taking a health history, she was outrightly disrespectful and not understanding of same-sex marriages. At one point she said that just because we were married didn't mean that we should stop testing for STIs because those happen in same sex relationships as well-- totally insinuating that we were promiscuous or otherwise unfaithful. Incredibly disrespectful, did not listen to her patients, spent next to no time in the exam room, and IS NOT LGBT+ friendly.