My husband is a cancer patient and had blood work recently. As we drove down Toepperwein Road, the…read morevery minimal bandage that had been used by the lab came loose, and blood started coming out of the bandage. I instinctively whipped into the ER entrance of NE Baptist as this hospital holds special memories for us. I hopped out and ran in to get another bandage. This little gem was there in the ER and not only gave us a bandage but came to the car to put it on. We were so impressed as she didn't have to do that. Thank you so much, Rae--NE Methodist is fortunate to have you working for them! She deserves recognition.

My daughter is 34 yrs old with DS, and unfortunately has had to have labs done for her INR levels…read morepractically since birth due to a heart condition. She's had 4 previous cardiac surgeries. She has NEVER had issues. EVER! In this hospital, so far, there are atleast 10 people to fail at drawing blood AFTER they said she has great veins AND SAID THEY WILL NOT BE POKING HER IF THEY DO NOT FEEL CONFIDENT. They were even using an ultrasound and looking straight at the vein!! The first night a specialty guy came out from somewhere else to do it and thank God he did it. At one point a vein blew. Since the first day she was here only 3 very experienced people have succeeded and were shocked to hear other people couldn't. Also, last night my daughters heparin ran out and my daughter had just fallen asleep. The machine was beeping so loud and we called the nurse. No one responded to our call for atleast 15 min. Then took atleast 30 minutes to come by. I understand they get busy but the past 6 nights the nurses would come within 5 minutes. I'm glad we never left her alone. She had surgery and was at risk of falling. I'm just shocked, upset and we have decided we will NEVEF return to this hospital ever again if I have a choice! My daughter is leaving her looking like a drug addiction with track marks. Again, there are some very experienced people here and deserve a raise. There are others who should be fired!!!

I went in thinking I had bad allergies I couldn't breathe, after all the test were done, I had…read moredoubled pneumonia. I was there a week. The staff and the service was awesome.

Horrible experience, went in for bleeding in my mouth, they offered a solution by dipping gauze in…read moreliquid and having me clench, we did that for about 20-30 minutes, then rather than confirm my clot sealed and monitor my bleeding they gave me another gauze and said I could go home, once I arrived home and waited and took out the gauze the bleeding came back rapidly and I called back asking for help and they told me to do the same thing, after I called back AGAIN, they told me they couldn't help me and to go to another hospital, not only did I not receive treatment I was robbed of $80 dollars and told to go somewhere across town while the city was flooding, worst experience I've ever had with a healthcare facility and recommend anyone not to trust them. At least if you couldn't provide treatment don't rob me of my money.

I went to the hospital they charged me $500 copay which it shows on the card as a copay ($300)…read more They r taking there sweet time giving my money Back. Please don't go to this hospital. U wait all day to see a doctor to give me the wrong diagnosis and they r a ripoff

Everyone we encountered was friendly. The nurses and staff were kind. Only complaint was the wait…read moretime.

I had a heart attack without warning. I was admitted to the hospital, received heart cath and 2…read morestents put in my heart. I was put in telemetry 2nd floor. The team that took care of me were genuine and compassionate. I would especially like to give kudos to some of the special people. Liz, Veronica, Karen, Susan-miss you- ,Jose, Jesus, Aliana-can't wait to see prom pics and Maribel from housekeeping God bless all of you. Thank you

This is by far the worst hospital in San Antonio. They do not care and they make u feel it too! The…read morecafeteria staff was just awful and had the worst attitude. The doctors don't care and GASLIGHT YOU ITS ALL A GAME HERE. They want you sick. They don't want to heal

This smallish hospital gave my father a week of focused care, delivered with kindness. Every person…read morethat worked with Dad was professional, knowledgeable, and caring, and seemed to enjoy working here. The food got rave reviews! Hope there is no need, but if a need arises we would want to use this hospital.

My daughter spent 10 hours in the waiting room in extreme pain before she finally received pain…read moremedication for kidney stones.

The care is excellent and the doctors on staff are very helpful and informative, they also make…read moresure to check every possible reason for why you're there, the facility is clean, new, and has lots of equipment, the only issue is the person who does their IVs every time I go here and get an IV the guy butchers my veins and I'm always bruised afterwards, I know this isn't normal because I've had multiple blood draws all my life, just be cautious of getting an IV here.

I brought my mother in, she was septic. The doctors and nurses were very attentive and considerate…read more They acted quickly and very well may have saved my mother's life.

To the Incredible Hospital Staff of Northeast Baptist Hospital,…read moreAs I reflect on my hospital stay from May 6 through May 19, I am filled with immense gratitude for the extraordinary care I received during one of the most challenging times of my life. Being admitted with severe anemia was frightening and overwhelming. Yet from the moment I arrived, every member of your team treated me not only as a patient, but as a person. Your kindness, compassion, patience, professionalism, and genuine concern made all the difference in my recovery. There are simply not enough words to express how thankful I am for the care you provided. Each day, I was met with friendly smiles, encouraging words, and unwavering support. Whether administering treatments, drawing blood or taking vital signs, answering questions, providing comfort, delivering meals, cleaning my room, or simply checking in to see how I was doing, every act of kindness mattered. What could have been a long and difficult hospital stay became an experience filled with warmth, dignity, and hope. There were many moments when it felt less like I was staying in a hospital and more like I was being cared for by family. That feeling is something I will never forget. I would like to personally recognize the remarkable individuals who made such a difference during my stay: Emergency Department Staff/Hospitalist/Specialist: * Genevieve - ER Nurse * Dr. Feng - Hospitalist * Dr. Alluri - Hemotologist Charge Nurses/Nursing Staff: * Liezl [Neurosciences] * Paula [Neurosciences] * Deanna [Neuroscience] * Courtney [Neuroscience] * Vivian [Oncology] * Shanee [Oncology] * Liz [Oncology] * Joey [Oncology] * Brenda [Oncology] * Selina [Oncology] * Rebecca [Oncology] * Ruben [Oncology] * Buddy [Oncology] * Liza [Oncology] Nursing Assistants / Patient Care Technicians: * Natalie [Neuroscience] * Tera [Neuroscience] * Ubaldo [Oncology] * Amy [Oncology] * Terry [Oncology] * Becky [Oncology] * Grace [Oncology] Culinary / Dietary Department: * Chris * Norma Housekeeping Department: * Linda [Oncology] Phlebotomists: * Cam [Neuroscience] * Brisa [Oncology] To every doctor, nurse, nursing assistant, charge nurse, technician, therapist, housekeeper, dietary team member, volunteer, and support staff member who crossed my path during those two weeks, thank you. You are true lifesavers. Your dedication, compassion, and commitment to caring for others are nothing short of remarkable. Because of your efforts, I felt safe, supported, respected, and cared for every single day. Please know that your hard work does not go unnoticed. The impact you have on patients and their families extends far beyond hospital walls, and I will carry my appreciation for each of you for the rest of my life. Thank you for helping me heal, for lifting my spirits, and for reminding me of the incredible difference that caring people can make. With deepest gratitude and appreciation, Robert Montgomery

In the ER you wait forever if you need a nurse (25+ minutes). More than once we saw patients on…read moregurneys out in the hall vs in a room. If admitted and you page a nurse the ward staff respond fast.

Kim the receptionist is extremely RUDE, every time I come for the same thing I'm charged a…read moredifferent price and I owe a bill from years back. This time last week I was called and given an apology about miscommunication about my overdue balance and I was good to go for my up coming appointment which is today 12/31/21. I'm here and again with the over due bill now it's from 2018 not to mention that I've been here 2019-2020 and was never told about this so called bill so I start asking questions as I should and Kim brings her rude self up to the window and says she doesn't like my attitude while slamming her fist into her hand, then tells me "I ain't tryna take your money you should be glad some patients pay more" then she says either pay the money or find another doctor. While storming off to another room still talking crap. Needless to say if I didn't need my refills I would of went else where but I for sure will not be returning.

I wish I could give this office a lower rating. My wife and I visited here to establish care with a…read morePCP and Dr. Naik was incredibly rude from the moment she walked in. Not only did Dr. Naik blatantly disregard everything my wife said from the moment she started taking a health history, she was outrightly disrespectful and not understanding of same-sex marriages. At one point she said that just because we were married didn't mean that we should stop testing for STIs because those happen in same sex relationships as well-- totally insinuating that we were promiscuous or otherwise unfaithful. Incredibly disrespectful, did not listen to her patients, spent next to no time in the exam room, and IS NOT LGBT+ friendly.