1. NorthEast Insurance Services

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Freehold, NJ

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NorthEast Insurance Services

5.0 (1 review)
Closed • Closed

Services - NorthEast Insurance Services

Homeowner or property

Car and truck insurance

Life insurance

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13 years ago

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StreetSmart Insurance - A little TLC for the StreetSmart Insurance office -- fresh look, same great service!

StreetSmart Insurance

(14 reviews)

Scarlett always goes above and beyond for me . Anyone in my family needs insurance I am able to…read morecontact her and she get's right on it. It is like we have our very own VIP treatment and she not only helps us but is able to get us the best deal out there... Thank you , Scarlett & Street Smart

I wanted to delegate my insurance renewal and shopping process to an independent agency that knew…read morethis world best. When I bought my house a 3 years ago, I engaged with StreetSmart. However, the past 2 years, come renewal, I wouldn't hear from them at all. Policy documents would show up randomly in my mailbox without notification from StreetSmart. This year, after I got policy renewal documents for both auto and home, one of their managers reached out to "chat with me" about my renewal "ahead of time", showing they had no idea that my policies renewed. I shared feedback with them last year that I felt it was unacceptable to be making commission on my policies every year without offering any service, like shopping rates with me every year or even reaching out to ensure my policy met my future needs since life can change quickly. They did not take this feedback, clearly. I tried to setup time to talk to my account manager to discuss renewal three times. Every meeting, no one would call and when I reached out over email, was told it was rescheduled/cancelled, despite using the scheduling link she told me to use... Still feeling this is unacceptable, so I chose to stop partnering with them and shop around to a new agent who has better customer service.

NorthEast Insurance Services - homeinsurance - Updated November 2026

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