It has been a pleasure living on a Northcutt property for the past 4 years, especially when it comes to my experience dealing with them in regards to maintenance issues. Any requests made are typically handled the next business day. They are very accommodating and understanding, even if they aren't contractually obligated to. Overall, great experience, and nothing negative to say about them. read more

Enjoyed renting from Northcutt properties the last 2 years. Erika deserves all the kudos as she is super responsive and the sweetest person! We had a couple minor issues as to be expected and they always handled them quickly and efficiently. We just left as we bought our forever home but would not hesitate to recommend friends and family to Northcutt. read more

BEWARE!! These people will find all kinds of reasons why they reduced your deposit at the end of the lease! Know that they will charge you to repaint the interior walls of the house, shampoo the carpets, minimal landscaping, etc when you move out! I offered to come by and remove some shelving and a very nice bar I left for the next renter. They told me they would let me know if I needed to come by for that. Then it shows up as an absurd high charge to remove off my deposit! WATCH OUT! read more

I inquired about an available property. I let them know that I meet their income and credit criteria on my own, but another adult in the household would be an international student on a 5 year Visa. I stated that he doesn't have an SSN as he is not a citizen, nor does he have a green card. I offered to provide verified rental history, and car payment history in lieu of a credit check. Not only did they refuse our application, they tried to justify their needless discrimination. I've contacted a lawyer and will spread this company's shame as far and wide as I can. read more

First of all, some of these reviews are from people who aren't even tenants. I'm sorry, but that doesn't mean much to me. Having been a tenant for 6 months now, I LOVE NORTHCUTT. Erica is amazing. She it so quick to help out with any maintenance issues. (Literally, with in two days of reporting an issue it is FIXED). They have online pay for rent and maintenance requests. The owners of the management company are attentive without being obtrusive. Thank you for being the best property management company I have had! read more

Do not rent an apartment from Northcutt Properties. I lived in one of their properties for only a few months and when I moved out they charged me for every single thing they could think of. One of the items listed they did not list in the initial walk through, but they still charged me for. (which is illegal) they charged me $50 for a $10 dollar screen that didn't exist when i moved in. Then argued with me and took it out regardless. Anything to keep your money. I guess if you were the apartment owner they might work for you, but not a renter. Claudia is friendly and wonderful. Dan the owner i believe, is okay to work with but will gain your trust then do what he pleases in the end and call it standard when my situation with them was not standard. They also employ a manager named Scott that is one of the most rude and abrupt people I have come across. All and all my worst rental experience thus far. read more

This place was unprofessional, unhelpful and an all around joke. I had an appointment with Chris yesterday at noon. (This was after I had to call three different times to make an appointment) the only good thing about Chris was that he was early. He was not welcoming at all. Very standoffish and had almost no knowledge of the home he was showing us. He wasn't quite sure on the sq footage, didn't know what I was talking about when I asked if it was electric or gas and when we asked about the neighborhood he replied, "Terrible. They always have riots." With a smirk. I'm one to joke around from time to time but there is a time and a place and that was unacceptable. At the end of the showing he didn't ask us if we had any questions and told us we were on our own to research the property (which wasn't in very good condition to begin with) I would work through a different PM if I were you. read more

The receptionist Erika is rude and abrasive on the phone. Called to inquire about a property and short term leases, and before I could get a sentence out, all I got was NOPE. NOOOOOOOPE. NOPE. NOOOOOOPPPPPPPE. I asked who was the decision maker, and to my demise, she said "I AM!!" read more

We have used Northcutt Properties for over 15 years. We live across the country and couldn't have maintained the property without their help. They are wonderful! They respond promptly to tenants needs, provide easy to read, accurate owner statements each month and provide annual rent assessments to make sure we are capitalizing on the maximum rental market. They have given us total piece of mind being long distance landlords! read more

Northcutt Properties was our management agency while renting in Clairmont, San Diego. We have rented numerous properties throughout the country and Northcutt Properties far exceeds any other management agency or individual landlord we have dealt with. They were quick to respond to messages and promptly resolved any issue we encountered. They were a pleasure to deal with. Even after being out of the property for over a year, they contacted us regarding a wrongly delivered package of ours. Excellent customer service and work ethic. If we ever invest in rental properties, we will definitely consider hiring Northcutt Properties to manage them. read more

I was previously a tenant at one of the properties for many years with great results. I am back in the area and looking to rent again. I called Erika up and she was great! Looking forward to being a tenant with NCP again soon. read more

Don't give them your money for the credit check. They took my money for the deposit, made me jump through hoops and I ended up submitting my own credit report and doing all my own research only to find out that they decided I wasn't qualified (after 2 days of stringing me along) despite the fact that I have perfect rental history, great credit, non smoker, no dogs.. I was told that the place was mine but when they found out about me through my credit report (I am trans), they took other applications EVEN AFTER I SUBMITTED MINE. I have never been denied for housing EVER. Turns out they are Mormon owned, donated $5,000 dollars to Prop H8 4 years ago and discriminate against the LGBT community. They are bigots and haters. read more

If there was anything lower, I would give it to this company; specifically Paul Northcutt. I lived at one of their properties for almost 4 years. My time there was good. Claudia was always attentive and on point if I had a maintenance request. My problem with Northcutt started when I moved out. First they cut my check on the 21st day. Then they charged me $25.00 to repair a screen that was not an issue during the pre-walk through. Then they charged me $100 for not returning two "parking passes" which actually are window stickers and unusable. Paul said they tried to contact me. The whole four years that I lived there, there was never a problem reaching me. But when trying to contact me regarding my deposit there is? Really? I informed Paul that one of the stickers was lost due to my window being busted out. His response was if I had contacted them when my window was busted out, they would have told me to try to get the sticker. Again, really? I contacted HOA directly and was told that "you may keep the old permit" Yet Paul Northcutt charged me $50.00 for not returning one. And when I requested a copy of the receipt, he sent me a copy of a check and in the memo it does not mention anything about for reimbursement for parking permit. I believe these deductions were a scam and that the company keeps the false deductions small so that people won't go to small claims to sue them. But just think, if they charged all of their tenants $25-$50 how much they will be banking. I am so glad to be done with this company and would strongly recommend not renting from them. And if you do, SAVE EVERYTHING although they will still try to find something to charge you for. read more

I agree with the bad reviews. A woman owns our building and had a property management take it over, wow what a mistake. We had a flood through half our one bedroom apartment. And we're told it wasn't bad enough for a hotel. There were two blowers under our living carpet all our big stuff was pushed to a corner or our bedroom we couldn't cook due to the pipe that busted being in the kitchen. It was horrible. Paul and Scott are both unprofessional and rude. Paul was in a screaming match with me when it flooded. He said something along the lines of "your not just going to get put up in a fancy hotel" um excuse me I want to be able to sleep and not hear big fans or wake up to the walls sweating from the moisture!!! So the second night we had a hotel. Completely unacceptable for tenants to have to fight for things. Northcutt does not take the pride in the buildings it manages. I highly doubt that I would live in one of their properties. read more

The whole experience with this company was garbage, all around. We had all of our documentation in to them first. We have good credit and have a collective income of about 5 times the rent. When we called them and asked why we were not selected, the only reason they gave us is that the other people asked to have their credit run first. This is GARBAGE. Obviously everybody who is interested wants to be considered first. We were also clear that we were ready to write checks and wanted the house. They just arbitrarily screwed the most responsive candidate for the house who had all their information in first. Once they realized we were upset they tried to backpedal and tell us that there were other factors but that is just not true.They sent me a very poorly worded email asking us for landlord references. We gave them what the email was asking for- the next day they asked us for more information, to make up for their poor writing skills, and WE WERE STILL IN FIRST. During the showing Scott was rude and hostile, the website seemed like it was either not secure or possibly a scam site, and I am not convinced it wasn't. It seemed like the company was poorly managed (which turned out to be true). When I asked Scott if I could give him my social in person rather than on the website because their website does did not appear to be very secure, he was very confrontational and rude. The house was also clearly under priced. Scott was saying he has some software he uses to calculate what rent should be- if they blew it in every single other category that they could have- I can only assume they screwed this up too. The rent was obviously low. They could not even manage to advertise the correct number of bathrooms on the website they advertised 1 and the house had 2. For landlords and tenants alike. I would avoid this company. On top of everything else. Scott specifically said during the showing that the application fee would not be charged until our application was processed. Then, after charging us, they told us that we did not get the house because the other people asked to be processed first (seriously? after charging us two days earlier? we got our info in first because we wanted to be processed first... obviously). I have read through the yelp comments and it seems like the owner goes through and refunds the fraudulent charges when a bad yelp review comes around... but that raises the question, how many more people did he charge this fee without providing the agreed upon service? THEN, on top of everything else, they just told me all of this, with a straight face. Proving that they are not only sketchy... but incompetent. If I was going to run a scam online and/or screw someone over like this.. I feel like I would not give them a play by play, with a straight face, exactly how it went down. Literally, they can't do anything right! It seems like they are intentionally walking the fine line between real estate management company and just another internet scammer. Is that somebody you want to do business with? There were only two houses on the site when we applied... and there are at least four employees.... They only got about $100 out of us... but if you do that 10 times a day, it adds up to enough to hire a few incompetent/ unskilled employees and a solid paycheck for the owner. I would be interested to know how much of their revenue comes from actually doing their job vs. how much comes from charging people for doing absolutely nothing. If you take somebody's money in exchange for a product or service, then do nothing for them and only refund it when people publicly call them out... that is only marginally better than the people on craigslist claiming to be overseas asking for cashiers checks. Call me old fashioned. read more

I've been renting an apartment from Northcutt for over 2 years now. The online rent payment is easy to use. I haven't had to deal with them much but they have always been nice and professional when I do. I'm not sure why they have so many bad reviews on here but my experience with them has never been unpleasant. read more

We have lived in a house managed by Northcutt for four months now and have been very happy with them. The house is old (built in 1930) and needs lots of attention to maintain it's beauty. Every request for repairs, updates, or when we needed the house sprayed for spiders have been promply done. I am picky about things and honestly, I've put in several requests already. I'm surprised to see so many negative reviews on here. Our experience has been great. read more

My friend and I rented an apartment in North Park from Claudia at Northcutt. We lived there for seven months in 2011. The only issue with the place was my roommate's toilet which they replaced. As mentioned their online bill pay is convenient. The deposit check came back in a timely matter. Claudia was always pleasant to deal with so I do not have anything bad to say about my experience with them. read more

We've had some issues regarding the maintenance in our apartment. But Paul was very helpful with our situations and had it solved.

Had an issue with a leaking garbage disposal. Notified NCP & someone was promptly sent over to fix it the next day. Awesome! We've been here for about 3 years & still loving our neighbors & our home. Hope rent stays the same for awhile so we can stay here for a loooong time. read more

Greatest experience I have had from a rental company. The management is friendly and responsive. The plumbing in my unit is a little finicky, and they send out a plumber within a few days of my call every time. Any issues with my apartment I have they always send out someone quickly and the issue is solved. They are super honest people . You can pay your rent online which is also really cool. My neighbors are really nice too. I love living here and will be sad to go when my girlfriend and I decide to find a place together. read more

The employee Nathan who works maintenance for this company deserves a SHOUT OUT FOR OUTSTANDING SERVICE! I am soooooooooooooooo happy that this management service cares enough about the residents to take care of maintenance issues. It is truley refreshing and relieving to know I can count on them. THANK YOUUUUU NATHAAANNN!!!! read more

I've seen lots of bad reviews about Northcutt Prop. ,maybe People who's renting with them wasn't lucky as i am, I've been with them for almost over a year , there rent rate is suitable and even Maintenance calls are fast responded , Max. what i waited is a week , Mr.Dan and a sweet lady called Claudia they are really prompt ,Nice and understanding. Wish you guys all best and thank you for the great customers service and professional Maninging read more

As Boots states in the review above, Northcutt property management makes up every excuse in the book when a tenant mentions the word mold. In fact, the apartment I moved into had mold growing in it and they covered it up by painting over it. I had no idea mold was growing in my apartment walls until it started to show through the paint. This is just disgusting and inhumane. I became very ill from the mold growing in the walls and had to fight with them to break my lease due to inhabitable living conditions. I would NOT recommend renting from them ! read more

I have not had a good experience with northcutt properties. I had a housing inspection when shortly after I moved in and they told me the house was messy. Excuse me? I just moved in, whose house isn't messy when they first move in? When I moved in the front yard was a disaster and then they told me to pull the existing weeds. Wtf? Although the rent was cheap, I won't rent from then again. read more

I drove across town with a screaming 4 month old at 5 pm on a weekday to meet Dan to view a unit. He said he would be there showing it to someone else already so it would need to be then. He never showed up and didn't even bother to call me and let me know what the problem was. I didn't have his cell so I left a msg at northcutt office and of course no one has returned my call. After reading the reviews on here may be a blessing in disguise. what is wrong with this business?? read more

They are the worst property managerment I have ever had. I have to call two or three times to get them to respond to repair calls and then it takes another week at best for the repair person to respond. If you can call it repair. Its more like a guy with a roll of duck tape and a tube of putty. If one or the other will note "fix" the problem your out of luck. The whole place is patched together or more like falling apart and they do not care. read more