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    Northcrest Community

    5.0 (1 review)
    Open 8:30 am - 5:00 pm

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    7 years ago

    Beautiful property that is super clean and "homey". The staff is friendly and the residents are very happy and social.

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    Bickford of Ames

    Bickford of Ames

    3.0(2 reviews)
    0.2 mi

    When it became clear my dad had dementia and that it was significantly worse than any one person…read morehad been aware, we needed to act quickly. We found BIckford and it has been a godsend! The management and staff have all been incredibly responsive, flexible, attentive, and communicative. Dad's been there about 8 months and is thriving. They did all they could to make the transition as smooth as possible. Any time there has been a hiccup (not their fault, just me getting systems in place from several states away), we have been able to solve the problem and prevent it from happening again. So happy!

    I was employed at Bickford for over 2 months, they lie to you, make promises then fail to fulfill…read more Petty criticisms about dress code and task charting, and how you answer phones and doors. Clients are not the first concern and take back seat to draconian Bickford rules for there workers to adhere to OR else! Employees are required to share a bathroom with male and female employees on a door that cannot be locked securely from within, allowing ANYONE to break in while you are using the facility's, CREEPY, and totally unacceptable under any circumstances. Kitchen is a Toxic waste land which is NEVER cleaned properly, floors are filthy and surfaces are crawling with filthy spills from decades of neglect. Clients are allowed to sit in soiled underwear for extended periods of time, until the disposable underwear disintegrate from within and bodily fluids are allowed to soak through to beds and chairs and down to the floor, disgusting. If you are considering Bickford for your loved one, STOP, don't do it, you will be doing a disservice to your loved ones, and their quality of life will suffer.

    Happy at Home Consulting

    Happy at Home Consulting

    3.0(2 reviews)
    31.6 mi

    Happy at Home should be your first call!!!…read more Sydney and Emily are the ONLY reason I was able to move back to my home in Los Angeles vs. continuing to live with my dad in Iowa. They are truly the biggest blessing. I will happily speak with anyone about how great the services have been and provide a glowing recommendation. They have both done so much more than occupational therapy for my dad. Below is a list of just a FEW of the many things they have done for us: - Occupational therapy - Physical therapy - the best physical therapist we have had by far (Kassi) - Connected us to virtual therapist - Connected us with an extremely affordable elder care attorney - Referred us to payees/money management assistance - Speech pathology - Connected us with other elder care management resources that would assist me as a caretaker - Signed my dad up and got him approved for a grant to upgrade home like making bathtub ADA compliant - Connected us with PACE which is like Elderly Care Waiver but they also manage doctor's appointments - Joined my dad on doctor's appointments and gave me updates - Home assessment and recommendations/help making mobility improvements - Christmas gift program where volunteers "adopt a senior" and provided amazing gifts two years in a row - Free webinars from resources like elder care attorneys about Power of Attorneys and things like that. - Connected us with OT resources and free support for my nephew who has autism. Then they went above and beyond even more!! I was asking them to do things that I knew wouldn't be covered by insurance as occupational therapy. Basically I needed a stand-in for me, someone who would cover the things that fall through the cracks and aren't covered by a specific home health provider. They created a private pay program and allowed me to request help on random things that did not fall under the OT/insurance umbrella. For example, they joined him on a succession planning meeting with an extended family member so that he had support. They helped fix Alexa gadgets and let me know when the A/C wasn't working. Honestly I should have had to pay Sydney for being MY mental health therapist as she was such a moral support when I was overwhelmed. Sydney is like the daughter I wish I could be haha. Emily is her protégé and I love them both. Soooo many other things that I will probably need to write another review as I think of them. We used SO many CDAC and home health companies over the last 2 years, Happy at Home is by far the best and we use them consistently even while we had to use the other companies to supplement services for whatever reason. I definitely preferred all the partners contracted through Happy at Home. We are now ready for assisted living and I hope we can continue to keep Happy at Home involved in our care plan. I feel like they are literally the only people who have been this helpful and connected and provided continuity. Thank you, thank you, thank you!!

    Happy At Home Consultant came to my home late November 2022. I had been experiencing falls. Karen…read moreSpeicher came to access what what would make my home safer. I went into my bedroom to get something & Karen followed me in. I told her my bedroom is a private area. The 2nd time Karen came she stood at me bedroom doorway & said "I see you made your bed today." I again told her my bedroom was private & I closed the door. Without permission from me she went into my bathroom & was laying down sticky-strips in my tub. I'm not a dirty person by any means but I would have liked to wiped down the tub first. The strips a few strands of hair under them, that I couldn't get out. Karen didn't wash her hands first so the strips were dirty. Karen put in the handle bar toilet helper & it was wobbling, loose & dangerous. It doesn't look that way, in the picture they used on their website, with out my permission. Karen came over without an appointment at 4pm wanting to come in & help me. I told her no. After I told them, I did my best with her but vwe just didn't suit each other. Sydney came over with the Nurse Linda. We talked about my needs & the Nurse Linda & I made an appointment. Linda contacted me about a week later to set up an appt with me.I said we made an appt. & I told her the date & time. I also said, I like my appts in the late mornings as I get high anxiety waiting until later. Linds said she gets high anxiety when she has to change people's appts. We made an appt. When she & Sydney were in my home. 2 days later I recieve a text from Linda (not for me) she was asking someone "Is Catherine that crazy lady in the apartments?" Even if Linds wasn't referring to me, she was still calling a client "crazy". This is unprofessional at the least. Linda is a registered nurse & should not be working with the public. Especially with older people like me, who can have anxiety or dementia problems. Well, long story long. Don't put your care or a relatives care in the hands of Happy At Home Consulting. I won't. Thank you for listening. I would put Negative ZERO Stars but, you have to give at least 1.

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    Northcrest Community - assistedliving - Updated May 2026

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