When it became clear my dad had dementia and that it was significantly worse than any one person…read morehad been aware, we needed to act quickly. We found BIckford and it has been a godsend! The management and staff have all been incredibly responsive, flexible, attentive, and communicative. Dad's been there about 8 months and is thriving. They did all they could to make the transition as smooth as possible. Any time there has been a hiccup (not their fault, just me getting systems in place from several states away), we have been able to solve the problem and prevent it from happening again. So happy!

I was employed at Bickford for over 2 months, they lie to you, make promises then fail to fulfill…read more Petty criticisms about dress code and task charting, and how you answer phones and doors. Clients are not the first concern and take back seat to draconian Bickford rules for there workers to adhere to OR else! Employees are required to share a bathroom with male and female employees on a door that cannot be locked securely from within, allowing ANYONE to break in while you are using the facility's, CREEPY, and totally unacceptable under any circumstances. Kitchen is a Toxic waste land which is NEVER cleaned properly, floors are filthy and surfaces are crawling with filthy spills from decades of neglect. Clients are allowed to sit in soiled underwear for extended periods of time, until the disposable underwear disintegrate from within and bodily fluids are allowed to soak through to beds and chairs and down to the floor, disgusting. If you are considering Bickford for your loved one, STOP, don't do it, you will be doing a disservice to your loved ones, and their quality of life will suffer.

Green Hills is one of the best, if not the best, retirement living options in Ames…read more Want a townhouse? Check. Prefer apartment living? Check. Need assisted living? Check. Full care? Check. Memory care? Check. As diverse a list of living options as you will find in Ames. Living at Green Hills does not come without cost, but recent upgrades in facilities make Green Hills a reasonable upscale alternative.

From the owner: Green Hills is a 55+ Life Plan Community in Ames, Iowa, that offers residents true quality of care,…read morecomfort, and community. We offer a continuum of care with options for independent living, assisted living, skilled nursing, memory care, and home health. Green Hills provides a safe and warm environment with state-of-the-art facilities, quality services, and attractive amenities, specially designed to engage every Green Hills community member.

I have been THRILLED with this company. My dad has dementia and is an amazing person but, boy, can…read morehe be a challenge at times. The lovely women at At Home Care have been above and beyond in making sure Dad gets the care he needs in a sensitive respectful way, encouraging and allowing as much independence as he can handle and never making him feel like he is incapable. Their flexibility with his schedule changes, I don't even know what to say, as it has to be a challenge for the, but they've been amazing. Angels, the lot of them!

From the owner: At-Home Care Company LLC Provides Home Health Care, Home Care Agency, Companionship, Home Care…read moreServices, Personal Care, Specialized Care, Senior Care Services to the Ames, IA Area.

Caregivers have been very good and the agency is very willing to help out with last minute schedule…read morechanges. Very fast at returning calls and addressing any issues.

From the owner: Do you or a loved one need assistance but hate the idea of moving from your home? Home Instead can…read morebring the care you need right to the comfort of your own home. Our staff of professional, compassionate and dedicated caregivers can help you achieve your goals for aging, whatever they may be. We also specialize in care for those with Alzheimer's and other dementias. Call today for more information!

Happy at Home should be your first call!!!…read more Sydney and Emily are the ONLY reason I was able to move back to my home in Los Angeles vs. continuing to live with my dad in Iowa. They are truly the biggest blessing. I will happily speak with anyone about how great the services have been and provide a glowing recommendation. They have both done so much more than occupational therapy for my dad. Below is a list of just a FEW of the many things they have done for us: - Occupational therapy - Physical therapy - the best physical therapist we have had by far (Kassi) - Connected us to virtual therapist - Connected us with an extremely affordable elder care attorney - Referred us to payees/money management assistance - Speech pathology - Connected us with other elder care management resources that would assist me as a caretaker - Signed my dad up and got him approved for a grant to upgrade home like making bathtub ADA compliant - Connected us with PACE which is like Elderly Care Waiver but they also manage doctor's appointments - Joined my dad on doctor's appointments and gave me updates - Home assessment and recommendations/help making mobility improvements - Christmas gift program where volunteers "adopt a senior" and provided amazing gifts two years in a row - Free webinars from resources like elder care attorneys about Power of Attorneys and things like that. - Connected us with OT resources and free support for my nephew who has autism. Then they went above and beyond even more!! I was asking them to do things that I knew wouldn't be covered by insurance as occupational therapy. Basically I needed a stand-in for me, someone who would cover the things that fall through the cracks and aren't covered by a specific home health provider. They created a private pay program and allowed me to request help on random things that did not fall under the OT/insurance umbrella. For example, they joined him on a succession planning meeting with an extended family member so that he had support. They helped fix Alexa gadgets and let me know when the A/C wasn't working. Honestly I should have had to pay Sydney for being MY mental health therapist as she was such a moral support when I was overwhelmed. Sydney is like the daughter I wish I could be haha. Emily is her protégé and I love them both. Soooo many other things that I will probably need to write another review as I think of them. We used SO many CDAC and home health companies over the last 2 years, Happy at Home is by far the best and we use them consistently even while we had to use the other companies to supplement services for whatever reason. I definitely preferred all the partners contracted through Happy at Home. We are now ready for assisted living and I hope we can continue to keep Happy at Home involved in our care plan. I feel like they are literally the only people who have been this helpful and connected and provided continuity. Thank you, thank you, thank you!!

Happy At Home Consultant came to my home late November 2022. I had been experiencing falls. Karen…read moreSpeicher came to access what what would make my home safer. I went into my bedroom to get something & Karen followed me in. I told her my bedroom is a private area. The 2nd time Karen came she stood at me bedroom doorway & said "I see you made your bed today." I again told her my bedroom was private & I closed the door. Without permission from me she went into my bathroom & was laying down sticky-strips in my tub. I'm not a dirty person by any means but I would have liked to wiped down the tub first. The strips a few strands of hair under them, that I couldn't get out. Karen didn't wash her hands first so the strips were dirty. Karen put in the handle bar toilet helper & it was wobbling, loose & dangerous. It doesn't look that way, in the picture they used on their website, with out my permission. Karen came over without an appointment at 4pm wanting to come in & help me. I told her no. After I told them, I did my best with her but vwe just didn't suit each other. Sydney came over with the Nurse Linda. We talked about my needs & the Nurse Linda & I made an appointment. Linda contacted me about a week later to set up an appt with me.I said we made an appt. & I told her the date & time. I also said, I like my appts in the late mornings as I get high anxiety waiting until later. Linds said she gets high anxiety when she has to change people's appts. We made an appt. When she & Sydney were in my home. 2 days later I recieve a text from Linda (not for me) she was asking someone "Is Catherine that crazy lady in the apartments?" Even if Linds wasn't referring to me, she was still calling a client "crazy". This is unprofessional at the least. Linda is a registered nurse & should not be working with the public. Especially with older people like me, who can have anxiety or dementia problems. Well, long story long. Don't put your care or a relatives care in the hands of Happy At Home Consulting. I won't. Thank you for listening. I would put Negative ZERO Stars but, you have to give at least 1.