This establishment has top notched Professionals with extended knowledge!...Not only warm and…read morefriendly but also honest!...Fast Service, Good Prices and above all, Dependable!...Repaired my Laptop in less than 24 hours and still running strong...I highly recommend!

Very nice people, and they turned my computer around very quickly, but the technician did exactly…read morewhat I did before bringing my computer in, and charged me $45 for it (the problem - unable to connect to or even find a wifi connection - came back the next day, which is what happened when I did it), instead of going right to the next step (reseating or replacing my corrupt network adapter hardware, which I couldn't do myself). Had I brought it back, I would have been charged upwards of $160 more for what should have been done in the first place. I ended up buying an external network adapter for $18 on Amazon and now I can get on the internet without a problem.

My wife's MacBook Pro screen broke and Joshua from Nerdbard was awesome. He replaced it and was…read moregood to go in 3 days. Great job and reasonable price.

Great local business! Saved me a huge headache! I recently purchased a brand new Lenovo from…read moreStaples. Because I was moving, the new laptop got packed away before even coming out of the box. A month later I started up the new Lenovo and the screen immediately began to glitch. My new machine was defective right out of the box. I took it back to Staples thinking it would be a simple exchange. It was not. Their story policy did not all for the return/exchange as i missed the return window for electronics. Staples tried to bring the machine up but the defective monitor did not allow for and repair/diagnosis. Rats! But the machine was still under factory warranty. I placed a trouble ticket on the Lenovo website and was assigned a case on February 2, 2021. I waited about two weeks, thinking I would at least have a follow-up message about my machine. I replied to the email with my case number asking for an estimate. I use my laptop for my writing gig on the side (and to post these Yelp reviews!) Bottom line, I needed to get back on the web ASAP. I frequent Topsham where this unassuming little shop is located on the second floor of suite 2 in Topsham Fair Mall and thought, I'll check it out. I was impressed by the cozy waiting room, masks were being enforced due to covid, and social distance measures were put into place, clear dividers were used to shield customers and staff. I sat down with owner/head tech Josh who specializes in Lenovos. He was sympathetic to my plight and said Lenovo will probably never get back to me, so he offered to take over my repair claim and with his magic connections he'd give them a call. WHAT A RELEIF! I was able to unload my headache and put it in the hands of a professional repair tech who has over 15 years experience in the industry. Mr. Mason provided top-notch customer service, he really empathized with my plight. I trust my machine is in good hands. Skip the big box, check out the Nerd Barn for computer, phone, tablet, etc. repair needs.

Very honest and knowledgeable. I went to several places looking for someone who would be honest…read moreabout what I needed for a computer. Others places just wanted to make a sale and won't explain anything to me. I went to the wonderful owner at DSI and he asked me a bunch of questions and then explained to me my options and what would work best for me without breaking the bank. Prices are very reasonable, able to fix your computer issues, and impressive knowledge of computers.

From the owner: Technology sales, support and services for home, business, and enterprise clients…read more - In-house, onsite, remote. - 24/7 Emergency Service Family owned company. Provided solutions are never 3rd party unless requested. Diagnostics, repair, data backup / transfer / recovery, hosting, virtual machines, dedicated server, cabling, consulting, phone systems, camera systems, programming, disaster prevention, offsite backup, 24 hour service, network support, server support, database support. Windows, Linux, Mac, Novel, iOS, Android Dell, Lenovo, HP, Cisco, SonicWall, pfSense, Ubiquiti WAN, LAN, WLAN, WiFi, PtP, PtMP PHP, Java, VBasic, .NET, Delphi SQL, MySQL, MariaDB, Access SHIFT {Create + Elevate} Bring us your TECH projects, ideas, needs, problems.

Wouldn't provide the service that was recommended but responce time was good I can't recommend…read moreusing this service as my needs were not met .

From the owner: Managed IT Service Providerread more

Couldn't be happier with the service on the install of my car starter! Highly recommend them !…read more James Fielder

From the owner: Specializing in Custom Audio/Home Theaters;Smart Home Systems;Networks & WiFi…read moreYour media – the way it was meant to be enjoyed. At Downeast Audio Video, we work with clients to plan a system that meets their unique needs and interests. We always integrate the industry's leading brand equipment so that it complements the style and décor of your home or business without being intrusive. No wires showing is always our goal. We pride ourselves on finding creative solutions and utilizing best installation practices. Our expertise and experience help us design, problem solve, and install subtle, powerful, and contemporary state-of-the-art Smart Home, audio and video systems that are practical and to be enjoyed. Why Choose Downeast Audio Video When you work with a company, you want someone who loves what they do – and that’s us! With nearly 25 years’ experience in the field, and a passion for media technology, you won’t find a better partner to help you achieve the innovative home or business you envision. As a locally owned and operated company, we believe we offer a unique process that puts our client’s interests first, and focuses on system design and thoughtful installation. We offer second-to-none client tutorials and training so you will feel comfortable operating your new system and be able to get the most out of your investment.