1. Northampton Dental Group

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Northampton, MA

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Northampton Dental Group

2.7 (3 reviews)
Open • 8:00 am - 5:00 pm

Services - Northampton Dental Group

Cavity treatment

Dental exams

Tooth filling replacement or repair

Northampton Dental Group Photos

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Crestal Health Periodontics

Crestal Health Periodontics

4.2(15 reviews)
1.1 mi

I am writing this review because I am so impressed with this office and Dr. Stiefel. I love the…read morefact that Dr. Stiefel is conservative with his treatment and will exhaust all options before recommending surgery. I was originally referred to Dr. Stiefel by my dentist for a consultation on possible gum grafting. I can truly say that I was terrified!! In fact it took me a year to actually work up the courage to go. Dr. Stiefel was so patient with me. He is such a kind and caring individual. He worked with me until I was ready to move forward with the procedure. I had the gum grafting done on six teeth. He did an amazing job!!!! It looks great and I was actually surprised at how quickly I healed (I did follow their instructions completely). I give this office 5 stars and would give them more if I could. Dr. Stiefel has created a practice that is truly focused on the patient. He is a gifted surgeon and truly compassionate individual. I would not hesitate to recommend him to anyone!!!

The WORST! Go here if you want to be disrespected and jerked around. They wanted documentation of a…read moremedical issue from 15 years ago, which I could not provide. Two days prior to my appointment they told me to get authorization "from a doctor so that they can prescribe antibiotics". In desperation I called my primary care physician, who told me Crestal can prescribe antibiotics. I called Crestal back the next day, told them what the doctor said, and hey presto! All of a sudden they can prescribe - after wasting hours of my time. I am a schoolteacher. I *repeatedly* told Crestal not to call me during school hours. They called me EIGHT TIMES IN TWO DAYS, during school hours. Finally I made it plain to them - I have autistic students, students with no English, I am not permitted to make or receive calls during the school day, so STOP CALLING. The chirpy little twitch on the phone then told me, "Well then! If you won't talk with us when we want, this isn't the office for you, so now your appointment is cancelled!" and SLAMMED DOWN THE PHONE. They're snotty, disrespectful and generally unpleasant. I communicated all of this to my referring dentist, who was happy to refer me to another office. I called that new office and they told me that there should never have been an issue about things 15 years ago, or antibiotics, or any of it, it was all unnecessary. And they were polite, and scheduled me an appointment after school hours. SKIP CRESTAL, go somewhere else unless you like being disrespected and jerked around.

Northampton Dental Group - generaldentistry - Updated October 2026

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