Trying to get care from this facility is aggravating! They used to take VA insurance but neglected…read moreto mention to me that the VA dropped them. I was waiting for my partials to get approved and they never sent them in. Plus on my initial consult I waited in a dental chair for an hour!!! Went to walk out and they finally saw me! Then I called them to see what the hold up was and was spoken to very rudely and hung up on! Needless to say , my recommendation is to look elsewhere for your dental care! 1 out of 10!

Came here for a root canal and a crown. I'm disabled and use…read morea walker, it was difficult to navigate the tight maze of exam rooms and equipment in this place. Additionally, I have difficulty laying prone for any length of time, the staff and the endodontist seemed puzzled by this, and frankly exhibited a little impatience with my need to keep my back elevated to relieve pressure on my hips, which are severely arthritic. I understand that they need access to my mouth, but I can't be in excruciating pain during the procedure, either. The endodontist went right in with the shot, no gum swab to numb up the area first, and said they don't do that for this procedure. Every other root canal in my life was preceeded by the gum swab, so I was puzzled by this. When he got in there, he was pretty rough, pressure on my front teeth for leverage and a fair amount of pinching the cheek. I will say he was damn quick about it, and shortly after he was done, the regular dentist put my crown on. All in all, I was fairly discombobulated by the whole experience, and I don't think I'll be coming back.

1st visit and never going back. They started off nice and then at checkout they tried to charge me…read morefor services not received. Was told it was cleared up before I left. Then I checked my claims and they stilled charge me for service not received. Now I can't get a hold of them. Have tried several times and no call back.

It was good for a while, but my last few experiences have been a let down. First, they cancel one…read moreof my appointments because they changed their schedule to only be open 3 days a week. Another time I made an appointment for a particular service, which I stated on the phone when I called, only to show up and be told they don't offer that service. Why wouldn't they tell me that before I showed up and wasted my time? Then, I had a hygienist who didn't provide good care and on top of that was very rude to me. And now just this week they cancel my appointment the morning of my appointment because a hygienist was out sick. This practice has become unreliable, it's time for me to find a new dentist.

This office used to be amazing. My daughter is having a dental emergency and she won't even get a…read morecall back until Monday at 8. I wouldn't trust this office if they can't provide basic after hour care for true dental emergencies. My daughter can't eat, drink or swallow due to her teeth. This is medical negligence at best. I'm shocked this office doesn't have more DORA complaints

I was brutalized by a dental hygienist here. I've had my teeth cleaned many, many times over many…read moreyears and this was the worst experience I've ever had. They also tried to upsell me on unnecessary stuff. I'm not going back!

There is no better dentist. I had an appointment today regarding a crown. Dr. Bottoms and her…read moreteam could not have been more accommodating and professional. Every time I have been to Chateaux, they are on time and they make sure the patient is comfortable. Could not ask for more from a dental office.

LOL?? What could improve? Just about everything! My first visit was in August 2025 with Dr Bottoms…read more I had a crown that failed and they ground it down,made the crown that day, but that is when I do not know what happened. The girl (Dr Bottoms daughter) that worked on me finished up and then something went wrong. She attempted to take the"temporary" crown off and pulled, pried, and used a block of something they put in boiling water, then stuck it on your teeth! Well, she pulled and poked and tried to get it loose and it would not budge She finally gave up and said, "we will let nature take its course!" I was having total shoulder surgery and the dr really impressed on me the dentistry could cause an infection to the arm. I worried about this from that first day until this past week! Constantly on my mind all those months! When, after months, I went in to put the real crown on, they questioned if I didn't like the color. I said,"This is a temporary", so they took an XRay. Imagine my shock and upset when he told me it was a permanent replaced tooth! I worried and was afraid for 7 months because this was to be replaced when I was healed enough from shoulder surgery to do so. Dr Bottoms called after I left a message, nothing apologetic about any of the mistakes. $2000.+ for a huge aggravation!

Every time I have been there they try to get me to do more - teeth whitening, braces, etc. This…read moreplace is already more expensive than others. So I have found Peak dental, which has been great. Then I got this flyer in the mail saying since I hadn't been there in a while I could come in for a complementary exam and teeth whitening. I went to schedule it and apparently down in the tiny writing which, even after reading I don't totally see, if you have insurance, you are in eligible for this. Even though my insurance barely covers the exam let alone teeth whitening. So I will not go back.

Everyone I was introduced to was very professional and caring! I cannot recommend this dental group…read moreenough. Super Impressed! I'm more than happy with my experience every time I came into this office.

Went for a new patient appointment/ cleaning. Having pain in one of my teeth…read more... Took tons of x rays, dr examined my teeth and then they handed me a $1500 (with insurance) treatment plan. I asked if I was going to get my teeth cleaned today and the root canal that they recommended and they said that I had to schedule an appointment with both the hygienist and the endodontist. Ok.... Then they told me the endodontist is only there twice a month. So I had to wait another week or more to get anything done for the pain I'm in. When they did the temperature check on my teeth they held the cold on there way to long and it was SOOO painful. Then they left it on my lip and burned my lip. So now I have a big lump on my lip. I will not be going back. Horrible experience. Learned my lesson going somewhere with only a few reviews.

Always get overcharged what insurance shows as patient portion. They offered to let me do the 6…read moremonth payment plan for half the price of what they were going to charge me. I agreed to go ahead with crown and when I checked out they said I owed full amount would not honor the payment plan they offered when I was in the dentist chair.

I would like to start of by saying if you haven't found a Dentist in Colorado look no further…read moreTimber Dental is the place to be! They will treat you with respect & love always. Dr Andrei, Dr. Ivan, & Dr. Shelton are masters of their craft! Also can forget their amazing staff; front desk & assistants!! Thanks again for everything you guys do for the community, you're are truly amazing

Timber dental was a great dentist office to go to when I was living in the area! The hygienists and…read morereceptionist were always very friendly. The one thing that bothered me a bit was that I would always feel pressured to schedule my next appointment fat in advance and reassured that it was no issue because I could always reschedule, but was always given the reminder text or call on a Friday while working and then they would close for the weekend, leaving me without time to reschedule within the grace period, and resulting in some cancellation fees. Totally understand why these are in place and that I should be better about remembering my appointments, but sometimes I just forget as many people do I am sure!

I have been going to the is dental office for years and have been mostly happy with this office I…read morehave to say this recent visit has left me extremely upset. I had a extract ion done and was told to take otc mediciation for pain relief. i spent this past weekend in excruciating pain and called the office on Monday Am to see if i could have something else to help relieve the pain only to be told that Dr J would be out until Thursday and i would have to wait until then. Unacceptable! !! I am so upset that they would allow one of their patients to be in horrible dental pain and not offer any other solution. I will be finding a new dentist.

All of my experiences at Mountain Range Dentistry have been exceptional, except for one. The…read morehonest, and state-of-the-art dental care that is provided at this office is superb. I would avoid seeing Dr. Schubert, though. Dr. Schubert is incredibly condescending, rude, and unfair. If you have dental issues, she explains them to you like you are a moron, or a five-year-old child. Also, if you struggle to get time away from work on a week day, drive 1/2 an hour one way to see a good dentist, miss your exit, and still arrive within the 15-minute grace period of your appointment time (even if it is a 3 hour, important appointment, and the last appointment of the work day.) Dr. Schubert will send you away. She would rather cost one client hours of their work day, and hundreds of dollars, than leave work even one minute past the hour. She seems power driven. I like the other doctors who seem to genuinely care about their patients and their practice. I highly recommend this office as long as you avoid Dr. Schubert.