We used North Texas Christmas Lights last year 2020. We were asked by the company to write a review and we accommodated with a 5 star review on Google. This year 2021 we notice all Google reviews have vanished. --BUYER BEWARE
Fast forward to 2021. North Texas Christmas Lights sent out a marketing email around the end of October as a reminder to get your Christmas light installation scheduled.
The company did not respond to an Email requests for quote to re-install the lights purchased in 2020, North Texas Christmas Lights uses google, or something similar as a type of phone call screening service. After finally making phone contact again we inquired about a quote for this years installation and availability to schedule the install. North Texas Christmas Lights promised to get back to us. .... A WEEK GOES BY.
Hearing nothing from North Texas Christmas Lights after the phone call and their promise to get back to us, again, we followed up with an email.
Poor Communication, failure to respond to phone calls or emails, ultimately finding out that this company skimped on materials last year when they installed our lights...... VERY Fortunate we are not still waiting for this company to install our Christmas Lights.
Ultimately we went with another Christmas Light Installer for 2021. Don't let North Texas Christmas Lights be the Scrooge of your Christmas 2021. There are many other company's to choose from, including Firefighters.
Unless North Texas Christmas Lights quickly puts a successful business management plan in place they could very well find themselves on Santa's naughty list and be getting nothing for Christmas. read more