I had a good experience, staff were professional and efficient…read more My only complaint was finding the place. Signage was horrible . I missed my first appt because I could not find it. Rescheduled and had my sister take me because she had been there before. She said she had a hell of a time finding it her first time. With all the money you take you would think you could afford to put up better signage. Super frustrating and if I need another MRI I will go else where. I wasted my time and gas looking for it.

Shields MRI is very unprofessional that I can do without. At the last minute they attempted to…read morecharge me when my insurance usually pays for it all. I don't know what they charged if any and tells me to pay at time of visit. I wasn't given an explanation and told to contact insurance company. This company should know what is covered or not and do a better job in communication with people. Although I need my MRI I cancelled my appointment and very confused, upset, and disappointed in how they conduct business.

My elderly mother needed an ultra sound. She has alzheimer's and severe spinal nerve pain. Her…read morePC book an appt at this awful place. They called me yesterday to confirm the appt. At that time I explained the situation and they said I would go in with her while test was being done. Well today we showed up and the staff were rude and cared less about my conversation yesterday. Covid existed in the world yesterday as it does today. Complete BS from staff. If I had known we would have gone elsewhere. Ultra sounds are a dime a dozen - STAY AWAY

I just left there. I am a large guy and a bit claustrophobic. I didn't really know that I had a…read moreproblem with tight spaces until I tried to get into a closed MRI machine three days ago and had a small panic attack. The CDI attendant, Jenna was incredibly understanding and helpful. At the time, she suggested I try an open MRI like they have at the CDI in Woburn. So I booked my appointment. I went today to my appointment, and the tech is again Jenna. She apparently works at both locations. She was again very patient and helpful. She understood my issue with space. Today she had a student with her name Chris. After they started the first image in the open MRI (open is a misnomer- it's still a tight space and an awkward situation to be on that machine. Once the first image began, I was again having a small panic situation so Jenna stopped and came in to talk with me. Chris offered to stay in the room and talk with me between images. This really helped. I made it through the six images. Both Jenna and Chris are not just nice and patient, they are KIND and that seems to be something that you don't find often enough these days. I can't thank them enough. Also, the cost of this seems to be a good value. The staff at the reception desk is also great. They make the whole experience easy and as low stress as possible. Let's face it, you get an MRI because you've got something going on and it's usually a stressful time. It's great to find a place that cares about making the process as easy and low stress as possible. I hope to not need an MRI again anytime soon, but if I do, I will be going back to CDI and I hope to have Jenna or Chris there helping me out.

I had a terrible experience at Rayus in Woburn. When I checked in for my MRI, they wanted to charge…read more$255 but my insurance plan covered it 100%. I understand mistakes happen which is why I had my insurance company call Rayus the day before to let them know my MRI is fully covered and they provided a billing code. The Rayus employee said she'd update my ins coverage in their system. I followed up and also called Rayus a day ahead to confirm she knew my insurance covered MRIs 100%. But when I arrived at Rayus, they would not give me an MRI and insisted on charging $255. I called my insurance on the spot and put them on speaker. They informed Rayus my MRI was indeed covered 100%. They provided a billing code and timestamp from the call the day before. After I resolved the billing mixup, the Rayus employee said they never received a call from me or my insurance the day before. She lied. Then she said they were running 10 minutes behind and I had to reschedule. Since they caused the delay, I was stunned Rayus took no responsibility; forget an apology, they punished me by cancelling my appointment! I pleaded to keep my appointment because rescheduling meant a 2 week delay of a vital diagnostic test! I missed work for this MRI and the waiting room was empty but she didn't care at all. She callously and sarcastically said I could take my complaint up with her manager, Tami Cyr. That's what I'm doing.

I have been a patient with Excel for many years. I have had both knees replaced and one shoulder…read moredone twice. The knee surgeries were done perfectly. Dr. Connors was professional, talented,experienced and had a wonderful way of connecting with patients. Their part time back surgeon is not the best. He is too busy and doesn't give the confidence that you need to allow someone to cut into your spine. His work was minimally acceptable. The doctor who specializes in shoulder surgery was a dissatisfaction. After doing a shoulder twice, he dropped the case by just stopping communication. I was given the name of a different doctor who he didn't have any real knowledge of and ordered a final scan the results of which he never spoke to me about. At a final meeting that I made to try and find out what we were doing next, he was detached, in a hurry to just drop the case. He was clearly not interested in continuing to try and find a solution. Being a senior doctor who heads the department, he was completely uninterested in continuing with me. I have had to find another surgeon to continue working with who is willing to find a way to correct the problem and find a way to help get the daily pain unDer some control. The support staff at Excel is the best I could ask for. They are helpful, courteous and go above and beyond to get you what you need. So, if you decide to use this business, be very aware of the unprofessional attitude of some of the surgeons and be sure to make the right choice.

Recently, I finished my physical therapy at Excel Physical Therapy at 200 Unicorn Park in Woburn,…read moreMassachusett. I had several tears in my Rotator Cuff which was very painful. Dr Allessandro recommended that I have Physical Therapy. My Physical Therapist's names were LEIGH P & KIMBERLY S. Both of them were excellent! They were so caring, and gentle. They helped me improve so much! Dr Alessandro & Dr Connors are also excellent! Dr Connors replaced my hip a few years ago. I would recommend going to Excel for all your orthopedic needs! Suzanne G

I am addressing Chronic pain that is always met with the most caring/concerned and respect for me…read moreas a patient at the Clinic. The staff is wonderful, working in that environment is most often met with patients that are not on their best behavior, in pain who can be ? The staff always remains so optomistic. This is my second visit and the results are great. Dr. Lubrano is the best, concerned with making me feel better and he did.

I had a very concerning experience at Winchester Hospital when I brought my mother in with…read moreextremely high blood pressure (202/87). Upon arrival, they performed an EKG, X-rays, and blood work--but then left her sitting in the waiting room for over 8 hours without treatment or monitoring. Given her condition, this was alarming and felt unsafe. When we were finally brought to a room, we were seen by a nurse practitioner who, while polite, informed us we would not be seeing a physician as he had 12 years experience. After additional blood work, he returned and said she would be discharged if she could walk. A staff member walked her for approximately 10 seconds and cleared her. I specifically asked why she was being discharged with blood pressure still over 200, and was told she was "fine" and that her primary care doctor would need to manage it. This response was both dismissive and deeply concerning given the potential severity of hypertensive crisis. The lack of urgency, minimal evaluation before discharge, and dismissal of a dangerously high blood pressure reading left us feeling frustrated and worried for her safety. I would not expect this level of care--or lack thereof--from a hospital in a serious situation.

Excellent service with on site laboratories and expert personnel. I worked with microscopist A…read more Lutz for overnight sample testing and the results were quick and clear. They will not advise on remediation or abatement of materials, and I find that useful so that there is no conflict of interest while interpreting the outcome of something like an asbestos test.

I've been bringing samples here for years. The office staff are consistently nice and very helpful…read more Often I get results back much earlier than expected. Prices are reasonable and comparable to other laboratories in the area. They have a convenient drop box in front for after hours.

If could rate this Doctor a 0 I would. I saw he may work here now, but was previously holding…read moretenure at woburn pediatrics. When I was a patient of his from the age of an infant to about 10 years old, he had be my practitioner. My mother year after year voiced sever concern for my anxiety attacks and other episodes. Year after year, he kept writing of off as "terrible 2s", or "terrible 3s", or "I heard 4 years old is pretty bad!". DISGUSTING BEHAVIOR. I am now 32 years old. Dealing with server life anxiety and learning to work through it myself. When my brother started to see him, 8 years later, he had started showing signs of server eating disorder behaviors. Dr. Michael Alan Vogler called my mother a "crazy Italian mother", and never showed a sign of concern for her children. This man should be locked up, investigated, and disbarred for his repetitive, unprofessional behavior, and I look forward to the day this man gets his karma. Main take away: beware MOTHERS. Do NOT take your children to see Dr. Michael Alan Vogler. Karma is real. Get a second option.

We love Pediatricians Inc. Have been here for 8 years and can't say one bad thing. Surprised by…read morethe negative reviews - would say you had a non typical experience. Best doctors around. Caring staff. This is the best of the best.