This place is excellent! This shop can handle any automotive repair or problem. They don't…read morecherry-pick what they want to repair like some shop do. They usually have three or four full-time A class technicians while other shops most of the time have only one. Excellent place if you have a problem that no one wants to help you including dealerships. One time I had a problem in 2014 with my fathers 2012 Toyota Rav4. The break pedal was soft with engine off and felt weak. I went to two Toyota dealerships since the car had a warranty and they said it was normal while I knew that there was a problem. I finally went to Middle Country Automotive. They confirmed that a break pedal can not be soft with engine off and diagnosed the problem to be ABS pump probably needed bleeding since it was probably not done at the factory. They connected the diagnostic computer and activated the ABS solenoids to bleed the trapped air in the pump. After 15 minutes the brake pedal was nice and firm. I filed a complain at NHTSA and I think it triggered a recall that Toyota hid under some other problem with the ABS pump. At Toyota dealership when I went for the recall the dealership techs only connected the computer the same way the Middle Country Automotive techs did!

They dropped my gas tank to fix a leak and put the gas tank on too tight. Which prevented the evap…read morevalve from opening and I wasn't able to fill up my gas tank. I took it back and they lowered the tank slightly so the valve could open. Not long after my check engine light came on and codes P0442 and P0446 popped up. The mechanic admitted they put the gas tank on too tight, which led to the solenoid malfunction. They offered to fix it for $500! I don't recommend anyone take their vehicle here. They have a pattern of creating more problems for their customers than solving them.

I have come across a lot of mechanics who are more than happy to find other things wrong with your…read morevehicle and also charge on the high side of an estimate, which is why I almost always do my own work. However, I didn't have the time to complete my latest repair and brought it to Tom's on a recommendation from a relative. Well, I have to say I was absolutely blown away by their honesty and expeditious work to get my vehicle back on the road right away. I have no vested interest in the business, but just wanted to let anyone who's looking for an honest, hardworking mechanic this is the only place I will be going to in the future. You will be pleasantly surprised by their service. Thanks again Dave for your help!

First repair shop since I have been in Middle Island, that gives fair and accurate estimates and…read morescope of work without the usual BS, you often get from repair shops. Never had to worry about my vehicle after a repair. Never overcharged. Definitely recommend this shop.

Awesome group, they service my BMW V8 twin turbo suspension, ny chevy silverado and my girls Jeep…read morewrangler eliminating any problems in all cases. You want the shop that you can trust Pete B is that shop.

Highly recommended steer clear of this business they are dishonest and overpriced Dirk the owner…read morecharged me over $4000 to get my Eurovan running and then tells me it has an electrical problem and he can no longer work on it and tell me to take it to the junkyard then he tells me he has a customer interested in buying it He is playing games with a customer who has been around the block a few times before and knows he is a theif and dishonest. Will see him in court

Wanted to install a remote starter for my Jaguar F-Type R and was not a fan of the Jaguar app,…read moreespecially when the yearly fee was just as much. Plus, the Jag app only worked 60% of the time. When I contacted Kurt, he got back to me quickly. Was willing to answer my question and made me feel like this is a company I can trust. Brought the car in and it was a special order item from a company in Brooklyn. When they sent the wrong device, instead of telling me to pick the car up and bring it back, he went to get the item himself, driving a total of 3 hours so that I could get the car back the next day. Next level customer service. When I want to upgrade my sound system and wrap, I will probably come back to East End Auto Kicks.

Brought both cars in a 2 spans due to my personal scheduling conflicts. Quick response to my…read moreinquiry. They are friendly and courteous team. Definitely recommend the shop and will use them in the future.

Great place. Very honest. Great work. Great staff. I do recommend. Great prices plus they work on…read moreforeign cars

Went in hoping for a quick inspection. Staff cited my back brakes were un-passable before the…read moreinspection began so I decided to leave knowing I have no brake issues. Telling them I wasn't interested in doing brakes or any service didn't stop them from starting the inspection. Presented bill for NYS Inspection with a failing paper. Went to another shop two days later and passed with no faults.

Prices are way to high. for a ten minute job and a 15 dollar part i way overchargedread more

Possibly the best mechanic on the face of the earth?! And not too many people can say that about…read moremechanics, they usually get a bad rap. Well not Lake Point! They were recommended by a neighbor and because they are so convenient to where I live I went. So glad I did and for this recommendation. I've been using them for the last year and I feel they are always honest and also fair with their pricing. Never have I been talked into unnecessary work, in fact just the opposite.

I attempted to purchase a vehicle from the owner (Mike the Turkish guy) of the automotive store and…read morethe vehicle never got to me. The owner had told me that he was waiting for the title to come from Pennsylvania. He pushed me to get insurance on the vehicle and it ended up being that I never got the vehicle and I paid for four months of insurance. When I would reach out to the owner and ask him if I should cancel the policy he kept telling me not to cancel it because the car keeps coming any day now. The car never came, the guy lied to me for over four months and NEVER reimbursed me for my insurance. I don't recommend you buy a vehicle from him or go to him for any service, he is a fraud and the guy should not be in business or be trusted! STAY AWAY!

This is a BP gas station/automotive repair. I went there to get a tire mounted. I paid $30 for a…read moremount and balance. After the mechanic looked over the ram I was told that he didn't believe that it could be balanced across the room had a dent in it. He showed me the dent. I told the guy behind the desk to collect the money that I paid for a mounting and a balance but the mechanic won't balance the tire so I should get a partial refund. I stood there waiting and waiting and did not get a refund of any kind. A balancing should cost about $12 I would've excepted $10 for compensation for not doing the balancing and still I was charged the full $30. I don't believe the shop could be trusted for any type of automotive repair.

This is a low key, hidden gem that I will gladly be using again in the future. I really loved…read moreworking with Steve, (the owner). He was quick to connect with me and, being sensitive to my limitations, was "above and beyond" accommodating over every concern that I presented. He was easy going yet professional. As for the workmanship, it was excellent and timely. Without him knowing that I was paying attention, I watched him pour over every detail of his work before he let me leave with my car. I'm very pleased with the quality of the repairs as well as my experience with this company and will enthusiastically recommend him to everyone I know.

I had a great experience at DS Fender and Body and glad I found this shop. I brought in my old…read morebeater truck that needs many things to have my air compressor replaced. The work was done quickly and it works perfectly. Steve and the staff were friendly and very accommodating. Steve gave me a quote and that is what I payed, he didn't try to sell extra services. Over the years I have gone to 5 star shops and unfortunately was disappointed. This shop is the real deal and I will be back to keep my older vehicles running as long as I can. Thanks!

I wish I could have picked no stars because they don't even deserve one!!! They came to inspect my…read more2001 Buick LeSabre in May 2024. After spending $1,000 I was assured that DMV would pass my car because of the amount of money I spent and it failed for mechanical issues, not safety issues. After months of texts and calls to them, then an irate text because then I got a ticket for the inspection in OCTOBER, they told me they spent too many hours on the phone with DMV, 80+ hours, blah blah blah, and they were done. So I call DMV myself and within 1/2 hour on the phone, my job (which was really their job) was done. DMV had to contact them because the receipt they gave me was not written up properly according to DMV. Needless to say, Rich was accurate with what he said about DMV passing it, but it had to be reinspected within a month, from May to October didn't qualify!!! DMV had them redo the inspection and lo and behold, it's taken care of. They cannot honestly tell me they spend that many hours with DMV yet I accomplished all, the call, emailing DMV, everything, in 30 minutes!! As far as I'm concerned, they got their $1,000 and left me out to dry, having to do their job for them!!! I'd rather walk then to have my car repaired by them again. I hate nothing more than an untrustworthy liar and that's what they are. So if you're looking for a reliable mechanic... KEEP LOOKING!!!! If you're looking to get screwed, Rich and Shawn are your men and best of luck to you, you'll need it! *Please note... I waited to write this review to make sure I didn't do it out of anger, but out of truth and concern for others who may fall for their trap. Rich was super nice (as was I), but nice didn't fix my issues. See photos and pay mind to the dates!

A fantastic experience a few days ago on rear brake pad replacement. Super responsive and…read moreaccommodating! The work done was exactly how I needed as well. The price was awesome for break pads and to be able to get this work done in your own driveway is the best part.