Dr. Williams was friendly, it was our first visit so we shall see how the care is. Upon my observation during our first visit, I'm a bit concerned about sanitation of the clinic, as I had to ask the nurse to sanitize a room after another family had just left out. This bothers me because we're clearly in a whole pandemic and taking necessary precautions to make sure it doesn't spread (which means sanitizing after each patient visits) is imperative.
The office is a bit noisy too. The receptionist has to push around chairs that scrubs the floor, the doors shut heavy making a loud boom sound every time you close one (startled my baby). The hallway space is small and they are asking that patients wait in the hallway... this would be idea if the hallway was bigger and allowed for social distancing. I was very uncomfortable having my newborn wait in a hallway as people brushed passed us due to the limited space. I think they should have patients wait in their cars if they are not ready for them at their appointment time.
They also appear to be short of staff, every time I call I'm put on hold for a long time, I mentioned to the receptionists the second time it happened... all they can do is apologize... I accept that... for now...
We will be back soon for a follow up, I like Dr. Williams and hopefully my concerns are addressed read more