My husband and I visited Denna at Kitchen and Bath Gallery showroom in Horseheads, NY with…read moremeasurements from our contractor for a proposed bathroom remodel. Denna spent uninterrupted time showing us items needed for the remodel, educated us, and answered questions. She quickly came up with an itemized proposal, ordered everything, and made delivery arrangements. The experience of working with Denna was wonderful; a knowledgeable professional! We love our bathroom!

We purchased a vanity, sink top, and medicine chest mirror. We were shown a large number of…read moreoptions and the designers worked with us to find the perfect set for our project. The prices were very reasonable and they did not try to up-sell us or go over our budget. Having worked in the quality assurance department for a name brand cabinet manufacturer, the delivered product is very well made and I expect it to last a lifetime.

Design staff, Morgan, is very helpful - Offered suggestions on what would work well and look…read moregood. I first went to showroom and then she came on site to look at the space and to take measurements, and a second time she came out with the contractor who will do the work to solidify plans. She created several renderings before deciding on a final layout which was sent to the contractor for final pricing. The cabinet and countertop selection is good and pricing is very competitive. She ordered in a natural stone sample of MIS backsplash not on hand and it came in a few days. She also suggested a product for wrapping structural support beams - Very excited about my kitchen project to begin this fall. So, more to follow...

Disappointed in the whole visit. Driving to nearby store and passed sign pointing to "Showroom"…read more Got out and walked around trying to find the entrance. Turns out sign was pointed in WRONG LOCATION across street and away from actual location. Not a good 1st impression. Called to find entrance and told sign must have been "turned around". No one paying attention to details? Inside woman I spoke to on phone was short, rude and didn't seem interested in setting up a "free estimate" or "free design". I was told have to take my own measurements, pick samples and give a"basic" idea of what I wanted first. After they would give me a " estimate" of probable Cost. If that was "acceptable" they'd setup up an in home estimate, design date. I got more enthusiastic service at Lowe's!

These knowledgeable ladies have helped me on numerous occasions. Reasonable prices and TONS of…read morehelp. Stopped there today after my 99th disappointment at a certain Big Box store where three indifferent employees had no idea what I was in need of and no real interest in helping me with my problem. The attitude at Cabinet World could not be more opposite... Knew immediately what I was looking for, actually had a good good supply, but helped me determine that the product I was seeking was not necessary for my particular application. Saved me money. Incredible customer service. True professionals. Highly, highly recommend!

I was visiting a friend whose plastic drawer tracks had broken. The cabinets that came with the…read morehouse were not made to last a lifetime. He was going to the big box home improvement store to find a replacement when I suggested he should search out a locally owned cabinet professional. I found Cabinet World on Google maps. As soon as we walked in the door I knew we were in the right place. The cabinets and decor were impressive. The owner approached us right away. We explained that we needed to replace these cheaply made parts and she went above and beyond to try to help. She searched her back room for parts she thought would work. She looked up the contact information for the cabinet maker even though it wasn't a company that she had any relationship with. It was a busy day in her store and she didn't need to take the time to help when she had paying customers waiting. She was sincerely in it to help and she did. Although we didn't make a purchase that day, Cabinet World would certainly be my choice for cabinets in any remodel. It's clear to me that the store's philosophy is service above all. But on top of that, the displays pushed the limits of imagination. I saw samples of kitchens and bathrooms that made me want to rip my house to the plaster and start over. Kudos to a wonderful owner and an impressive business.

Great service. Flexible and very easy to with this company. All personnel were good. Had them do…read moreseveral projects, small and large...bathroom remodeling, deck and siding, laminate install, attaching stairs and shoring up basement flooring and stairs. Super satisfied with everything. Reasonably priced.

Kyle and Dan are amazing! They did a complete remodel of my basement which included new water lines…read moreand electric as well as a new tile floor and a new 8ft sliding glass door. They also put new windows throughout as well as new interior doors and molding. And they painted my entire house! I am so happy with the way that everything turned out! I was truly blessed to get to know them and I am grateful for everything they did for me.

Dave is a great guy and really knows the kitchen cabinet business. No job to small which is not…read morelike most contractors. Easy to reach too! I had a problem with a drawer which was in a pretty old kitchen and after 2 try's to fix it with another guy...I reached out to Dave. Bingo! Fixed it the first time.

It took years and I can't even count the number of "professionals" that came to fix my cabinets…read more Dave is definitely an expert, very friendly and knowledgeable, impressive recommendations and finally... repair along with new installation to make it much more usable and increase storage. Loved his design ideas and being able to see them on the computer especially different layouts. He provided high quality unobtrusive work in a timely manner and fixed previous sub quality problems from previous installer (he even made sure the work area was clean at the end of each work day). Definitely looking forward to kitchen and bathroom update with him next Spring.

I uploaded 2 pictures of the kitchen that John did and left a comment- 3 years ago. The pictures…read moreare still on here but I don't see my comment. The negative comment is troubling as I found John to be extremely honest, talented, hardworking. our kitchen is gorgeous. please don't pay attention to the one negative comment. I have a feeling there's more to that story but John is too much of a professional to share it.

John remodeled our Kitchen in Jan-Feb 2020 and my wife still raves about it months later…read more He did a great job suggesting options to consider and was extremely clean, organized, Efficient and very friendly. His work is top shelf. I would recommend him highly. A "10"! John & Debbie Stevens

It was originally named "Artisa Kitchen" but local artists started complaining that, in fact, art…read moreis not a kitchen. Which is debatable, really. So they changed their name and added a letter to both words, and hey presto. Four stars because it's expensive, but there's not a lot of cheap-end home interior stuff out there, especially not that looks this good. You have to be moderately wealthy to afford the "ready made rooms" on display in here. If you're into remodeling the inside of your home, you'll probably find this place orgasmic. The employees are very friendly, patient, and there was no sort of high-pressure sales tactics as far as I could tell. Or maybe people just know better because they take one look at me and realize I'm unsellable. Or maybe it's just that the products in here are so impressive and top-of-the-line that they don't need to really push to sell anything. I can't afford to shop here, but it's a hell of a great place to bring a girl who has her own house or wants her own house. Then I get rewarded with a make out session in the parking lot. Everyone's happy.

If you love the newest and latest designs and kitchen appliances this is the place for you!…read more Its life a playground for kitchen and or bath enthusiasts because they literally have anything and everything you could ever dream about for your home. I love anything to do with a kitchen and someday hope to reach that perfect design in my mind. But for now this place happens to by my playground and makes me wish that I owned my own house so I could trick it out with some sexy and sleek stuff. The staff is very helpful and is knowledgeable about all the items that the store contains. This is also the location for the Nickel City Chef competitions which I have yet to attend, but I hear they are fabulous!