They charge me for a psych evaluation every visit that my insurance won't pay for. I end up. Now…read morethey have closed the only office that is conveniently located so I had to see care elsewhere. I found another clinic which here to this one is so much easier. I urge you to look around before you decide to use this business. Has been nothing but one hassle after another here that the other place there's never been a single problem.

I have been a patient here for many years, and unfortunately the quality of care and service has…read moredeclined significantly. During my first few years, my experience was excellent. Now, patients are often treated poorly, appointment times are changed with little or no notice, phone calls frequently go unanswered, and billing procedures seem to change regularly without proper communication. The condition of the clinic is also concerning. Restroom trash cans, including those used when providing urine samples, are often overflowing with medical waste. There are frequently no paper towels available for handwashing, and I have seen numerous full urine sample cups left stacked on the counter rather than properly secured. Some appeared to have been sitting there since the previous day. There is very little continuity of care because patients are routinely scheduled with different providers. The cost of the required "mental health" evaluations is also excessive. Patients are charged hundreds of dollars for what amounts to a medical assistant reading through a standardized list of questions--questions that many people struggling with mental health concerns may not feel comfortable answering honestly. The billing department has been another ongoing source of frustration. Every few months I receive statements claiming I owe thousands of dollars, only to discover that payments I have already made were never applied correctly. After repeated experiences, I have learned that when the billing department ignores emails for months, the issue has often been corrected without any communication to the patient. There are many more issues I could mention, but overall it is disappointing to see how much this clinic has deteriorated. As a long-time patient, I expected much better.

Dr Velling and his staff here are always so friendly and easy to work with. Their professionalism…read moresets my mind at ease and I can relax knowing I'm in good hands. Thanks, Charlie, for being extra cautious with me while I was getting up on the treatment table one handed. You always take such good care of me! It's a joy to come here for treatment! I've had many issues with my back and I feel truly cared about, not like just another patient.

Only doctor I will see to treat my chronic back and neck pain. Staff have always been friendly…read moreappointments are always started on time.

Dr. Bradley and the staff are really sweet and can connect with just about anyone. The office…read morelocation is easy to get to, really clean, and super functional. I love the informative posters everywhere. They accept insurance. seriously one of the fastest recovery times. ** the coolest thing about Airrosti is the app that you can use after your visit. it has all your workouts and treatment. would recommend Dr. Bradley to anyone in the Seattle area!! My BF and I both have gone to her and we say she fixes our pain so fast she's our witch doctor. ~on a side note I love that she went to Palmer College of Chiropractic. We are both sunshine and palm tree kinda girls.

I went to a Tacoma location for a hip issue and it helped for a while. My issue turned out to be a…read morebit more complicated so had to go through my insurance to continue my help, but I recommend for a quick resource when you have pain.

Dr. Chen is a very caring and thorough doctor. We have focused on healing the fusion in my neck…read moreand degenerative disc disease in my back through physical therapy, steroid injections and pain control. He is one of the best doctors I have ever had.

Chen has all the human compassion of a rock. Maybe a stick, like the one up his u-no. Waited 40…read moreminutes saw a patient storm out of the treatment are and demanded a new doctor, anyone but Chen! Said she didn't like him and he would never like her. He doesn't listen and doesn't care! Red flag, that's who I was there to see. After another 20 min wait in the room THE ALMIGHTY (CHEN) walks in and mumbles something about being late (ya think???). Goes straight to the computer and starts typing like his paper was late or something. I start by telling him about my pain and increasing depression as it's been6 months almost that I started my quest for pain relief. I apparently dropped an f bomb and he stops typing, stands back from the keyboard and​ looks me in the eye (for the first time EVER) and launches into a prerecorded speech the jiat of which was he wasn't going to see me anymore. My daughter/caregiver starts to try to diffuse and was invited out immediately. I left him with his very own f bomb a hole, hope you enjoy the reviews! Absolutely no compassion for a field that requires EXTRA compassion. Be warned!

I won't be going there, because this company screwed up so badly that they scheduled me out of…read morestate and I found out 3 days before treatment was supposed to start, then they tell me they dropped my insurance plan and I could just pay $899 out of pocket for each day of my 5 day consecutive treatment plan. After 2 months of pursuing this treatment with them. So now I'm in pain and starting from scratch. You can't call any clinic or person directly, nobody gets back to you, their billing department is a joke and all of the work I've gone through getting a hotel, childcare, transportation is wasted. Don't know about their treatments, because I can't go anymore. Plus the person I spoke with here acted super strange when I said I was scheduled for 5 days for pain, which makes me think that she's never even had a patient there getting my treatment plan. Why would I spend $4500 at a place that doesn't even know anything about treating someone with a chronic condition. I feel so uncared for, it's ridiculous. Horrible experience.

I called this clinic and they said there would be someone calling me back asap. That didn't…read morehappen, so now I need to drive further to a different clinic.

This is a wonderful clinic with a huge parking lot. They even have emergency room that everything…read moreon site. I like the fact that all the clients are right there so you don't have to run around town trying to find places to go. They have a wonderful doctors. they have a pharmacy on site in Eye Center. They even have a ER. I would suggest this place to anybody you get five stars cause you deserve it thank you for helping the community.

ABSOLUTELY RIDICULOUS!!!!! Waiting all day to even be…read moretransferred. Never even got to talk to the department I needed

This office has the worst possible communication I have ever experienced. None of the departments…read moretalk to each other (dr, nurses, referrals, front desk) they all are just doing their own things and don't follow up. I have been pushed around and shoved off to different departments for months. No one knows how to handle anything. The doctor blames the other departments, they blame each other. Don't expect referrals to go through or authorizations to be communicated. Just a ridiculous excuse for a specialty clinic. Also, the dr only works part time so it takes months to be seen. The worst part is that no one in that office has any empathy. Not one person actually apologized for the issues that they created, they just simply gave excuses. A simple, meaningful apology goes a long way.

I personally love this place I'm back for a 2nd time due to new and rescue Omg injuries and…read moreDr.Kanneganti and his team have been nothing but kind and very compassionate. They have not only helped me retrieve my referrals but have also taken the extra step to making sure I get seen where I need to be seen and taking step by step action to care for each and every injury I've had. I feel safe in their hands and won't go anywhere else. Dr.Kanneganti has not hesitated to really take a look into my injuries to make sure we weren't missing anything. When I fractured my shin he took the extra mile to make sure we can see the hairline fracture and also reassured me that the healing would take time but that I was going to be ok. That alone is enough for me and what we need in our community whether it is good or bad news. Someone who loves to give back to their community thrives with the community! Thank you!

I have suffered from migraines for years. I have tried Everything for relief. You name it, I have…read moretried it! I found Dr. Shin through my insurance company website. I was just trying yet another Dr to try to get relief. I went into his office not expecting much. Very little hope. He saw me and saw, like always, that I had a migraine. He said "let's take care of that". Within 15 minutes it was completely gone! A combination of acupuncture and acupressure. I didn't think it would really work but the entire night I was migraine free! Today, I am migraine free! I recommend Dr. Shin to anyone suffering migraines! I already feel like I am getting my life back!

From the owner: Dr. Shin combines the best in Eastern and Western medicine to restore balance to the body and…read morerelieve symptoms and pain. He treats difficult medical issues without pills, injections, or surgery. Applying complex techniques based on Fractal Balancing, Dr. Shin is known for helping those who have found little relief elsewhere. He uses a multi-disciplinary approach-including acupuncture- to treat his patients.

I would not recommend this clinic. Went here for a medical issue and was charged $400 total and the…read moredoctor didnt even give me physical exam. Also billing amounts were much higher than anywhere else i have been.

Not a doctor in the place. I was treated there for four months and they never knew I was a type 1…read morediabetic. Treatment by committee, you'll never see the same caregiver twice. HORRIBLE.

The minute I stepped into Garden Terrace Rehab I had really good vibes. Decorated nicely. Food isnt…read moretoo bad, better than hospital food. All the staff are wonderful. Positive attitudes. They don't make you feel like you're bothering them when you need something. No matter what you are having them do. Cleaning you up, getting ice water, or just opening the blinds. There is 1 nurse on the night shift which is very grouchy and rude. She gets off at 10:30pm and i called to be changed and she said "Your couldn't wait for 10 minutes to push your button. Excuse me if I dont know your schedule and I can't control my bowels. Maybe she shouldn't be taking care of elderly patients.

Their records are not digital. No one is on the same page. Messages are not passed on, & my family…read moremember is getting sicker in their care.