OK The situation is…read more- - - the car has driven through some snow drifts and the back end is smoking/steaming. I believe that the white stuff out the back is steam from the snow. My other half behind the wheel is scared, she believes it is smoke. She pulls over near Carroll's and goes to talk them. We were on our way to Braehead, so we were very nearby. Her parents have dealt with these folks for decades and they know my wife as her mother's daughter. The younger Carroll comes out and asks us to drive it into the service bay. He hauls it up on the lift and checks out the car's under-carriage. He points out the large chunk of snow on the exhaust and then rolls it back and forth a couple times to ensure that nothing else is wrong. Does he demean her? Nope. He says that it probably would be pretty frightening and that anyone would be scared by seeing that. In the end - No Charge - the guy took time out and looked at the car - No Charge. We had another problem with the suspension. The potholes from the freeze had shaken a retaining ring from the shocks. Total Charge. mid two figures Last time we had this examined at the dealership - it was over 500 quid to replace. Carroll's are what you want in a car mechanic. When you are vulnerable and relying on folks to supply you with honest information - these folks do not take advantage. They treat you with respect. Do you need anything else from a Car Repair place? I don't think so.

A girl giving a garage 5 stars - it must be good! And it is :-)…read more I've been going to Carroll's for years with my various little cars. My dad (pre company cars) used to bring his cars here and as part of my car indoctrination, I was told to only come here and so I did. And I still do, despite the garage being in Paisley and me now being based in Edinburgh. So, reasons why I come here: Service is second to none. My car is HONESTLY assessed. Example - If it doesn't need done for six months or 2000 miles (whatever comes sooner) then it will be done then. No scare stories that it must be done immediately. I can use non-technical language and not be laughed at. I can do stupid things, have to get the car repaired and not be laughed at. I know my car is in good hands, I'll get decent tyres/parts used on it and it won't take an age to be returned to me. No work will be done without my approval - wee phonecall to check first. 5% discount for cash I can speak to Jerry (the owner and mechanic) and explain - not go through some service desk or smarmy sales manager who says I'm wrong (or computer says no). So, good garages are hard to find and in this climate, the pounds are precious. If you need an amazeballs, local, independent garage with great mechanics and the lovely Mrs Carroll keeping you informed, then what is not to love and to cherish from the first car onwards :-)

A great little garage, of the old school type, they will always try and help youread more

great garage they dont rip you off and do a great job not to expensiveread more

Great service done. No extra charges. Good response time. Value for money. Definitely recommend…read morethem.

Easily the greatest garage I have ever come across in 20 years of owning a car…read more They are the most honest, genuine people. It's a family run business with a huge waiting list to get work done which is a testimony to their trustworthiness Also they are genuine car enthusiasts, Always giving stories of great cars they had or customers cars, it's fascinating to hear. Aston martins to rolls Porsche to bentleys, jags to range rovers there isn't a car that I haven't seen in their garage along with the everyday cars They cannot do enough to help get your car back in the road for the most reasonable price I am not saying they are cheap, you do pay for what you get, you will not be ripped off like other garages I've used in the past have done

Best local garage in town. Honest and reliable!read more

My car had a flight tyre and I wasn't sure what to do as couldn't repair it myself. I drove to this…read moregarage and the guys could not have been more helpful. They drove my car into garage and plugged the hole in the tyre. I was on my way in no time. I can't thank them enough for their kindness and going out their way to help me. Highly recommend

I think this may be my first ever review of a car mechanics, so a definite life milestone right…read morethere I would say ;) Nominally one doesn't get overly excited about places like this, after all, if you're coming here it would suggest that your car is poorly and you are likely to be landed with a hefty bill for your troubles. But Tuga Garage is a place you can be confident knowing that your car will be looked after to the highest possible standard! The chap that runs this place is Bruno, a friendly and talented mechanic from Portugal. I've only been using him for about 6 months and discovered the place after some darn right rotten experience with other local garages. Its taken me a while to find someone I can trust, but this is definitely a place I am happy to award a 5 star rating too. The big difference I have found with Tuga is the customer service. Work has always been done in a timely manner and Bruno communicates with you well, letting you know how much parts are gonna cost and when he expects the job to be finished. Also, its the most spotless and well organised garage I have ever seen, so for a neat freak like me, this gets extra brownie points in my book :) Although Bruno is a specialist with Peugeot and Citroen, he is more than capable with any other makes. Although I've only used Tuga Garage on a couple of occasions I have found the work to be extremely professional and very good value. It's not the kind of garage that is intimidating either, so if you are in need of a helpful and reliable mechanic, Bruno is your man!

After some bad experiences with local garages I was dubious when it came to Ferguslie Garage, a…read moresmall outfit hidden away on a side street in the small village of Sandbank, but I have to say I've been impressed by the quality of service and the competency of the mechanics at this garage. I took my car to them after hearing a scraping noise from the front passenger side wheel. It turns out that in the process of replacing a wheel bearing another garage managed to damage the large metal bracket that holds the wheel in place. I was told that it would be an expensive part to replace and would likely cost several hundred pounds (indeed, the part alone costs £300 from the cheapest supplier). As you can imagine, I was not pleased and given my track record with local garages my initial thought was "here we go again". Not so. The owner of the garage quickly advised me that I could find the part very cheaply online. He was right. I found a suitable part for just £22, direct from a breaker's yard. I showed him the part and he confirmed that it was right. I then contacted the breaker's yard and was told that they can't ship to my address - it seems that Dunoon is classed as the Scottish Highlands despite being just 30 miles from Glasgow. The owner of Ferguslie Garage leapt to my rescue again, offering to let me ship the part to his address on the other side of the water. Result - a job that should have cost in the region of £350-£400 cost me just £65. Since then I've taken the car back to Ferguslie Garage on three separate occasions. On each occasion they've performed the work quickly and competently and the cost of the service has been very reasonable. On one occasion there was an issue that persisted after they completed their repairs. It wasn't their fault, but even so they took the car back the next day and put it right free of charge. After being burned one too many times I'm reluctant to say that I trust any garage completely, but Ferguslie Garage has gone a long way to restoring my faith in an industry that seems to be dominated by scam artists and cowboys. The owner seems willing to go the extra mile to help his customers and his staff are both polite and knowledgeable. If you are in the Dunoon area and need work done on your car, Ferguslie Garage would be my recommendation.

These guys arent you average 'parts swappers', the actually FIX cars properly - sound advice, sound…read morecharges and great repairs. I'll never goto a dealer again. If something doesnt need fixing or replacing for another few months they'll tell you, they dont look for stuff with normal wear and then try to scare you into replacing something. can't recommend them enough really - dont be put off by the front door - remember this is a real garage, grease, oil etc - dont expect to be shaking hands with a guy in a suit... these guys get 10/10

i'm an automotive engineer. taken my car here for the last 4 years absolutely excellent quality of…read morework would recommend.

This high priced merchant quoted £773.75 for a one hour max job on a clutch plate with £80 of…read moreparts, which includes delivery. Tried to say the parts were £175 + VAT... he also stated the labor was 5-6 hours... I can only imagine he uses a minimum wage one armed so-called-mechanic for his car repair work, LOL. Best compare on clickmechanic site... found one £200 cheaper via there (Still overpriced) but still much cheaper than his price with lies!