Went for an MOT, only for the car to fail. I understand these things happen from time to time, but…read morewhat I didn't expect was for the time it would take for the car to get fixed. It took me two visits of asking for an update before a part was mysteriously sourced within ten minutes of my second visit. I was then quoted a rather high repair bill but due to desperation, I agreed to get it done, on the assumption that it would also be re-MOT'd at the end of it. I was phoned on the day, after the repairs were done, to be told that I would not be getting an MOT and if I wanted one, due to the time it took to get repaired, I would have to pay full price again. I ultimately took my business elsewhere and regret ever going there.

I have been using this garage for three years as the Manager was a mature old guy who was very…read morehonest and I trusted him. When i went to drop my car off I said to my friend I had a bad feeling and no chance was my car going to pass and guess what it failed. I was quoted £145 to replace a cracked bolt in the suspension. When i phoned around I was told £99 was the max. I queried the cost and £42 was immediately taken off. The pick up time was put back and back as they were having problems getting some old screws off when I eventually did pick up the car I drove to the top of the road and had to come back. Ever time I turned the steering wheel the car shuddered. After twenty minutes of" looking over" the car the Manager returned to say nothing was wrong. When I left the garage the problem had magically disappeared.I will never use or recommend this garage again and if I had seen the previous review I would not have booked. No point getting a cheap MOT when you have no faith in the integrity of the garage. If I knew where the old guy who used to work there had gone I would go there next year but will definitely not be coming back to this place. Avoid!

To anyone that needs a mechanic please avoid Hamilton auto service…read more Took my wife's car in as it had a knock / rattling in the engine. With in an hour I got a call and the was trying to sell me a second problem the front discs and pads. I know the limit for discs and pads yes they are worn but still have some life left. The issue with the knocking /rattling while accelerating was not addressed how ever they told me it was a ball joint so they changed the swing arm. When collecting the car and paid I noticed the noise was still there just shows they didn't even test drive the car after the incorrect work they done. Left the car with them just for them to not do anything to sort the issue cos they already got their money so bigger that customer. You are better off using someone else Also please be aware that they will try to get you to pay cash as the old receptionist try to push me to do sever times while I was there. This is a way they avoid paying tax. Be aware read the reviews on them and be mindful full of the reviews as for every bad review they most likely have their staff write 2-3 good reviews. I have made contact with a few of the bad rewords and they all say the same worst mechanic ever and steer well clear of them DONT USE THEM not even for a MOT Johan White Vauxhall Mariva

The staff member I spoke to was very understanding and helpful when I was getting my car in for a…read moreMOT. I was very happy with the work done to my car and would come back here in the future.

Less than an hour into our Scottish Hyland trip with a rental car we hit a pothole due to the…read morenarrow roads here. We immediately heard some kind of crazy sound. that sounded like we had broken an axle or something. A friendly neighbor who saw what happened led us to this auto shop. The immediately put our car up on a hoist, diagnosed the problem and we were out the door again in less than 10 minutes. The charge was minimal, the service was friendly. What an amazing auto shop. Simon is the best!!! B

I did major repair on my car. I took to them to do the MOT. They failed the MOT because of play in…read morethe inner Track rod end of the nearside front. On the day of retest the were very rude and unprofessional. They assumed that my handbrake was not well adjusted. This was only mentioned in the retest with no paperwork proving that and it was not mentioned in the MOT certificate which would make sense because the Brakes were changed before the MOT. I decide to go to another MOT centre and they highlighted the play in the inner track pad end as advisories that need to be monitored and it was not excessive. This was exactly what the MOT certificate from June stated. So what 2 MOT centres highlighted as advisories was a major defect according to Byres Road Garage.

I had an MOT, service and light fitted a few days ago and would highly recommend this garage if…read moreyou're looking for excellent service that goes above and beyond. A lovely small garage with a very engaged female owner.

We found this garage via HEVRA (Hybrid & Electric Vehicle Repair Alliance) after our local garage…read moretried (and failed) to repair a fault with the drivers window, which they said was a faulty switch. We contacted Chris via e-mail and organised to dropped off our car for repair. Following diagnosis, Chris phoned to advise the car was repaired. The issue was a fault with the motor and a control circuit. The total cost of repair was £84. We were given costs for manufacturer replacement parts [a whole assembly], in case we wanted to have it replaced in the future, which would have been over three times the price, without fitting costs. I would highly recommend and am considering having my Electric car service & MOTd here.

Will update this review if I ever get my clutch job done by these guys…read more Let's start with the fact that I have called multiple times looking to try and get my car booked in only to be told, I will be called back later that day only never to get a call back at all that day or days after. I call again a few days later they said they phoned, yet I have no missed calls or voice messages from them. I was told about 3 weeks ago the book in lead time was about 3 weeks, as of writing this review and 3 weeks later it's now 6 weeks. Why I couldn't get booked in 3 weeks ago considering I have told you have the parts in hand as well. So I was told they would look to get OEM parts since my car is fairly new from the manufacturer, cool no problem with that. However they said the lead time of getting an OEM flywheel in was 6 weeks. £560 odd was the quote for the part. I was quite easily able to get a SACH Preformance flywheel which is the same or better than OEM for £345 within days from Germany. I can't recommend as of right now.

Gary and the boys are amazing. usually other garages in my experience tend to try pull a fast one…read moreon a clueless female. The team were honest and upfront with me. My car was nowhere near in need of the work I thought. I won't be using another garage or MOT centre again and I will be sure to recommend and advise my friends and family to visit. Thank You!

Knox Brothers is a family run garage and MOT test centre in East Kilbride. I have been taking my V…read morereg Seat here for repairs and MOT testing for the past two years and it's been clear to me on each and every visit that customer service is their top priority. The garage is a member of the Good Garage Scheme and quite rightly so. Right from booking an appointment you are made to feel important. The mechanics speak to you in a language you can understand and explain in detail what is wrong and why the repairs are needed. Repairs are done in a timely manner and are reasonably priced. They can usually get me booked in within the week, give regular communications throughout the day as to the status of the repairs and the costs and more often than not the bill is £50-£100 less than quotedand never more. I was worried about taking my car to a small independant garage; however having sampled both a large chain and this small garage I can say that small is definately best. Their business depends on regular custom and word of mouth and they can't afford to deliver poor serviceand they don't! Big garages can get away with poor customer service because there are many more customers out there who haven't yet experienced their poor service. My advice if looking for a garage in the area would be to try Knox Brothers.

We have always used knox bros whether for business or personal and always found them to be friendly…read moreand efficient but also cost effective. Would recommend this company to anyone.

I put my wifes car in to Get Front & Rear Discs & Pads Fitted to Her Kia Venga & I needed the car…read moreback for 12 0'clock & I got the car back at 11:30am which is Fantastic service I always take my Vauxhall here to get repairs done if I need any repairs done as you get amazing customer service also if you buy your own parts you only pay the Garage labour as some Garages don't fit other peoples parts but this Garage does I would only ever use this Garage and will use again in the future