We are from California, and my son has been a student in Dubuque for the last few years. As his…read moregraduation was approaching, I started researching who I would have to check over his car for the long drive home. Vaughn's Automotive was my choice, and I couldn't be happier. They went over the car from head to toe and made some fixes that were not crazy, but necessary. Not only did they do the work perfectly, but they told him to stop in before he left for them to check out the torque on the wheels free of charge. He's home safe and sound, and thanks to Vaughn's, his car made the long trek without fail. Thank you for the amazing customer service and care you provided for a loving father with his kid so far away.

These guys are the best! Went to dealership to have exhasut system checked. They wanted $5,200 to…read morefix. Mr Muffler did the job for $1,500. Great staff, very responsive and thorough. I also had another need for a medal sculpture that needed attention. It had been damaged in a move. Matt agreed to take a look. I thought it needed a welder. He and his team were more creative and able to fix the problem. I really like these guys and highly recommend them. If I could give them more than 5 stars, I would. Ask for Matt, he is very talented and helpful.

Deery Brothers Nissan Is the worst place i have tried to…read morework with in a wile. I tried to contact them on two different occasions and ended up on hold for 20 minutes one time and 15 minutes the second time. I still have never heard from service even after leaving my number both times. My car is a 2024 Nissan Kicks. Needed an oil change both times and look everything over because it only has 9100 miles on it. As of now I will sell this car for what I owe on it so I can go somewhere else. I have changed the oil both time I have tried to connect with them. DO NOT EVER BUY ANYTHING FROM THEM BECAUSE YOU WILL NEVER GET A HOLD OF THEM TO GET SOMETHING FIXED EVEN UNDER FACTORY WARRANTY. and yes I have went out there, still never had any service done. Could not get me in. What a joke of a dealership service center. The sales people are very good, but not service.

Had a check engine light come on Sat afternoon; couldn't find a mechanic open/able to check it…read more Someone said O'Reilly could read the code. I called and spoke w/Joel who confirmed this, dropped in, Josh hooked up his reader, came inside and gave me a printout, explained the code, problem, and gave some great advice. All at NO CHARGE. I was in/out in 5 min. Great service. Thank you guys!

It's been a few years but I am still fuming about when I brought in my Hyundai Elantra for a minor…read moreproblem. I bought the car from a family who lived next door to a good friend of mine. All three parties dealt with this. All are trustworthy and told me it needed a minor repair like a muffler. Big A Auto told me the entire under area of car had been messed up from someone who didn't know what they were doing. He said it'd be $2,000 to fix it. At the time I thought maybe the college driver had let someone work on it so I paid it. My mistake as I didn't take time to think it thru. I know the folks I bought it from were honest and long time friends. Big A lied. They showed me of a fuzzy gray video t was supposed to be the problem area but of course it meant nothing to me and was just part of the deception. I will never go back to Big A again. Since I am an older woman needing the service I think they felt they could lie to me about the car.

They do stuff u authorized which has nothing to do with the services u agreed to pay for/brought…read morecar in for. May 2024 took car in due to brake lights in dash came on. And the heat sent working. 3 appt later and I still have no heat and the dash lights are still on. They literally charged me $1300 and replaced a brand new thermostat with a twice as expensive new Thermostat which was never the problem oh and they changed and charged me for WINDSHIELD WIPERS which I never ok'd or was even asked about. So because I'm a woman they bullshit me with "it's probably just a censor or something no big deal And when I ask questions they act like im crazy and causing a scene. Sometimes they even charge me just to look at the vehicle. well now they claim that my frame is rotted through funny you did the back brakes a year ago and mentioned zero about frames or rust. So they won't send me any pictures of said rust they neglected to mention. So I call to ask which part if it was the rear subframe that was the issue and they literally wouldnt answer me and told me to take it to another shop because they won't work on it. Gee so glad I drop $1000 every time for absolutely nothing! Still no heat and still have the brake lights on the dash. Don't waste your time on a lousy offer to refund the windshield wipers. they are overpriced and do half ass work then treat u like u r the problem because they don't listen or care about you and it is the most ridiculously expensive place but the only shop located downtown. I have taken 5 cars to them and they encourage me to junk them because they are too lazy to do the work and to do it right the first or second time so third times isn't a charm. they said I could go drive it for the next year yeah right so me and my kid can be on the highway and the frame fall off her thanks so does that make them liable for oyr lives and any property damage bc they were the only ones who I paid $1400 to fix my vehicle and they instead basically totaled it on me and blamed me for it. Well we barely had snow this winter and MY CAR HAS NO HEAT SO I COULDNT EVEN DRIVE IT THIS WINTER! and they still have never produced photos from any other visit although they claim the rust is much worse than last year and claim they sent them. So they send another message saying here's from last year and guess what the link wasn't to anything! They are full of shit to be charging me $1300 and telling me to take it to another shop and not answer a simple yea or no question about the sub frame. They claim to have some super diagnostic computer yet couldn't even figure out why the brake light and abs lights were on (Which is diagnostic obviousl so dont get ripped off and disrespected) take your car to a reputable auto shop who will work with you on price and will not do a worthless inspection on other stuff while not correcting the issue you are being over charged on parts and labor for. Even my alero brakes went out two days after they repaired the brakes. well This was the last second chance they get with me. U fortunately I will have to take my vehicles across town but if I'm getting actual customer service it's worth it. This place is a joke.

This is a place with great mechanics and they will not screw you over. 2 mechanics have over 30…read moreyears experience and have seen it all.

From the owner: Heavy Duty Truck Parts and Service Truck Parts & Accessories…read moreOver 18 Years In Business Products: Heavy Duty Truck/Trailer Parts LED Lighting Transmission/Differential Light Duty Trailer Brakes/Suspension Services: Drive Shaft, Drive-Line, Power Take-Off and Spring Repair Flywheel Resurfacing U-Bolt Bending Rebush Walking Beams Brands: Truck-Lite Minimizer Tiger Tool Triangle Spring Gray Manufacturing

L eft without purchasing anything. The guy at counter pointed to where my product was and then when…read moreI was standing there to pay, he stopped to answer phone. He couldn't be bothered so I'll take my business elsewhere.

Poor customer service. Went into the store to buy some power steering fluid, could not find anybody…read moreat the counter to ring me up, so I went to the back where I heard somebody talking and was told in a rude manner by a grumpy bearded man that I cannot be back there. I wouldn't of had to go back there to try to find help. Had somebody been at the counter? I won't be returning.

Can't wait to return for the next upgrade to the gladiator. Between having my 3yr old sitting in…read morethe lobby being the most obnoxious person picking out all of the things my jeep needs. I will come back for the next upgrade. My bed cover works as it should!

From the owner: We specialize in Car, Truck and Jeep Accessories. Your one stop shop for Spray in bed liners,…read moreRustproof, Undercoat, Tonneau Covers, Wheels & Tires, Towing Equipment, Nerf Bars/Running Boards, Tailgate & Truck Bed accessories, Lift Kits, LED Lighting, Performance Upgrades, Interior Modifications and more. We have multiple locations across the US & Canada.

Good location with plenty of easy parking, very courteous and helpful staff, and they had what I…read moreneeded for my vehicle.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Thank you for answering the (service) phone 30 minutes before closing on a Saturday! Thank you for…read morestaying open until I got there and holding a tech to see if it was a quick fix. (It wasn't). While the part wasn't in stock, it was available overnight once ordered on Monday. Thank you for being a Freightliner Oasis Center with an RV electrical hookup for us full-timers so we could keep the AC and refrig on. (RV electric hookups are in the southeast corner). Great driver's lounge. Thank you to the whole team for getting us quickly back on our RV adventure...

Have used Dubuque Truck Country several times in the past 2 years for my RV (Winnebago Motorhome)…read more Fair pricing, quick with service and very comfortable drivers lounge upstairs. First time used them was for a flat tire on my rear axel right in front of their place. Quickly got our spare on and on our way again. All other services via appointments. Most recent was for a DOT Inspection- pre-buy on a pusher.

I had just moved here from Ohio back in July of 2021. I had a very dependable specialty shop for my…read moreJeep back in Ohio. These can be hit or miss as far as quality. I had moved to Davenport but was encouraged by state and local Jeep Clubs to consider "Complete Off-road" in Dubuque for a regear. Being that it is something that is complicated and a redo that will still be about seventy-five miles away from my new home, its something you really hope will be done right the first time. Well, they nailed. I did the regear to 5:13 and have now been driving on it for four months, I have to say, they nailed it. Absolutely no problems and Im convinced I got good intel from the local and state Jeep clubs. Great job guys!

From the owner: Specializing in sales, restoration & fabrication of Jeep, Truck & Offroad vehicle parts & supplies…read moreincluding lift & brake conversion kits, suspension systems, winches & axle kits.