L eft without purchasing anything. The guy at counter pointed to where my product was and then when…read moreI was standing there to pay, he stopped to answer phone. He couldn't be bothered so I'll take my business elsewhere.

Poor customer service. Went into the store to buy some power steering fluid, could not find anybody…read moreat the counter to ring me up, so I went to the back where I heard somebody talking and was told in a rude manner by a grumpy bearded man that I cannot be back there. I wouldn't of had to go back there to try to find help. Had somebody been at the counter? I won't be returning.

This is a place with great mechanics and they will not screw you over. 2 mechanics have over 30…read moreyears experience and have seen it all.

From the owner: Heavy Duty Truck Parts and Service Truck Parts & Accessories…read moreOver 18 Years In Business Products: Heavy Duty Truck/Trailer Parts LED Lighting Transmission/Differential Light Duty Trailer Brakes/Suspension Services: Drive Shaft, Drive-Line, Power Take-Off and Spring Repair Flywheel Resurfacing U-Bolt Bending Rebush Walking Beams Brands: Truck-Lite Minimizer Tiger Tool Triangle Spring Gray Manufacturing

Good location with plenty of easy parking, very courteous and helpful staff, and they had what I…read moreneeded for my vehicle.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Matt is an absolute angel!!…read more The steep pitch of the Ichiban exit (yes I was driving at a normal speed and yes others have had the same trouble! - but no, the restaurant hasn't fixed it ) caused my car to bottom out and knocked my bumper RIGHT OFF!! We heard a bang and a scrape so immediately pulled over in to the first parking lot, which happened to be Vaughn's Automotive. We called the 24 hour emergency number and Matt came right over to help us! He patched us back together so we could safely drive until we can get a more full repair. He was competent, he was kind, he was helpful, and he was funny ... he took a bad situation and made it as good as we could've hoped for. This is a great and honest and kind man! You can feel confident about placing your trust in him! I drove from Rockford to visit my daughter and thanks to Matt, we still made it to line dancing!!

I was stranded at home with my 2004 BMW parked on the street across town since it stopped running…read moresmoothly. I thought I may have needed to have the engine replaced for thousands of dollars. Matt, the owner, picked me up at home, took me to the car, ran the codes, and figured out the issue was a loose air intake duct. He tightened that and my car was good to go! If I had gone to anyone else, like a BMW dealership, I'm sure they would have taken advantage and overcharged me for a simple fix. I'll be having all my cars worked on at Vaughn's. He's earned a lifetime customer. Best experience I've ever had with a mechanic... Honest and dependable! That's what you want in a mechanic shop and that's exactly what Matt and Vaughn's delivers!