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    North Coast Mitsubishi - Akron

    2.0 (105 reviews)
    Open 9:00 am - 8:00 pm
    Updated 2 months ago

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    Here are the last few text messages between the salesman and me. Still waiting!

    BUYER BEWARE With months of research on many brands/models, along with test drives and time sitting at dealerships, I went forward with North Coast Mitsubishi of Akron. I took the time to drive to Akron to purchase a vehicle I was promised, which included my Mazda lease trade in. I was asked at the time of purchase to give a rating prior to being handed the keys, I originally set at "5-stars" due to the staffs assistance and friendliness that quickly started to deflate after a day. The paperwork had incorrect information, which they already were told to update prior to signing. I had to drive in and get it fixed, which they adjusted my odometer reading and filed up the tank because of having to drive there to get it updated. One other sheet was incorrect during the process, but finance said it was fine and wouldn't affect anything moving forward. Also the 100k warranty language has major flaws in it which I pointed out during my visit at the Cleveland location. Just make sure if you are buying or plan to buy the vehicle you read through it completely. They promised me at signing multiple times they would cover it if I decided to buy the car out but wouldn't put anything in writing, which now I see why. After leaving there, I thought I would be good to go...On a more major note, they kept telling me I was good with the previous lease turn in and didn't need to do anything else on my end, well almost two months later, I'm still trying to get them to handle the Mazda portion of it and the vehicle has been purchased and is now off their lot. My account still shows as two months payments due with one outstanding payment due. I have been in communication with Mazda Financial and Mark, the salesman at the Mitsubishi dealership. He keeps saying Jon will touch base with me...still waiting! I'm spending more time dealing with this than I did researching vehicles. On a similar note, I seemed to know more about the vehicle I was driving than the salesmen I was dealing with. Note phev will cost you more even with the amazing rebates. You may save a little bit a month, a tiny bit, but even with that you still pay more because you also have to pay more for license plate renewals. They won't share these secrets with you. It is a wash and most likely will cost me more in the long run (TBD). There were other dealers I would go with if wanting a Mitsubishi, so check reviews before moving forward. Shopping for cars are never really fun and most dealers have bad reviews but must say there are some good eggs out there, one being Classic Mazda of Mentor. They are so worth the drive, trust me. I made a huge mistake not just moving forward with them! Most important lesson, DO NOT GO WITH Notth Coast Mitsubishi of Akron!

    If you don't pick up, they will keep calling you even after they left you a vmail the 1st time. Then they blow you up with text messages.
    Scott I.

    ***Please learn some calling/texting etiquette!*** No need for multiple calls, every couple hours because I didn't pick up the 1st call! There is a reason why I'm not picking up and calling many times isn't going to fix anything except for the fact that I probably do not want to deal with you even if I did want to a car. Review based on following: 4/22 - I inquired about one of their Lexus that is available via online/eBay. 4/23 - AVA reached out to me via numerous calls and text. She said there are no accidents, but there was a "minor damage" that was fixed. I asked for Carfax, which she sent me a link to, which had reported "STRUCTURAL DAMAGE" (I already suspected an accident because the silver paint finish on that Lexus doesn't look right). This is NOT a "minor damage". No wonder why they were selling the car for about $5000-6000 below KBB. I told her I'm not interested in that car anymore and that I didn't realize that the dealership is in Ohio (I'm in Los Angeles), so I told her it's not realistic for me buy that car or any check out any car they might have. 4/24 - I'm STILL getting calls AND multiple text messages from multiple people because I didn't pick up their calls today. I keep blocking every number they call me from, but they keep switching it up (persistent, and REALLY annoying). Then, Brooke Kelly sends me a marketing email at 12:37pm. I replied to the email to take me off the mailing list and call list because of the conversation Ava and I had regarding the Lexus, and I'm no longer interested in any cars they have. And.... what happens RIGHT after this, within the minute??? At 12:37pm, they called me again!!! PLEASE, STOP CALLING ME. I'm not interested in any of cars that you have!!

    He didn't see this!! Right at eye height! How can you miss this?? He needs a new career...he must be blind and stupid!!!

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    Jake was fantastic and sooo helpful! Finally got my jeep wrangler and am in LOVE. definitely recommend!

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    Ask the Community - North Coast Mitsubishi - Akron

    Review Highlights - North Coast Mitsubishi - Akron

    This was the second car we've purchased from Ameer and Northcoast Automall and will continue to do so.

    Mentioned in 2 reviews

    Read more highlights

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    North Coast Mitsubishi - Akron - car_dealers - Updated May 2026

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