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    North Coast Games

    5.0 (1 review)
    Open • 12:00 am - 8:00 pm

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    1 year ago

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    Willoughby House - Julia's 1902 Brunch

    Willoughby House

    (3 reviews)

    We had dinner here Saturday, my wife had the surf and turf new seasonal special with wagyu and…read morescallops and I had the wagyu burger. Both were out of this world. The bread pudding dessert was so good, we wanted to order more just to have it for try week! That says a lot. This place is beyond amazing! Exceptional food and even better service. The staff went out of their way to make sure everything was perfect. We will be back definitely!

    The Willoughby House is a charming, small inn that feels more like a bed-and-breakfast than a…read moretraditional hotel. Our room was very cute and comfortable, and the clawfoot tub in the Architect Suite was amazing. The bed was also very comfortable, and overall the room itself was a lovely place to stay. Unfortunately, there were several issues that made the experience less enjoyable. The elevator was broken during our stay, which was especially inconvenient with heavy luggage. There was also virtually no one in sight for the remainder of our stay--not even at checkout--so when it was time to leave, we had to carry our heavy bags downstairs ourselves. The biggest issue, however, was the lack of communication about construction. Without any warning, the driveways were being repaved during our stay. Because of the construction, we were unable to park at the inn and had to park in an off-site lot and drag our luggage off the property. We were then awakened at 8:00 a.m. by extremely loud construction equipment right outside our room. None of this was disclosed when we booked, nor were we notified before arrival. Had we known that major construction would be taking place during our stay, we would have had the opportunity to cancel or make different arrangements. There was also no offer of compensation for the disruption. I really wanted to love this little inn because the room itself was charming and the bed and tub were wonderful. With better communication and attention to the guest experience--especially when major construction is planned--I think this could be a much better stay.

    Red, Wine & Brew - Mentor - Shrimp and grits

    Red, Wine & Brew - Mentor

    (175 reviews)

    $$

    My girlfriend and I visited last night and had mixed feelings about our experience…read more To start with the positive, my girlfriend was initially served the wrong glass of wine. The bartender immediately apologized, was very polite, and replaced it with the correct wine. Mistakes happen, and we appreciated how friendly and apologetic she was. Unfortunately, what happened afterward completely changed our impression. While we were sitting at the bar enjoying our cocktails and dinner, the incorrect glass of wine sat on the bar top for about 30 minutes. We even joked that someone was going to knock it over because it had been sitting there so long. Later, we watched a waitress ask the bartender for a glass of that same wine for another customer. To our surprise, the bartender said that she had poured that glass by mistake and had planned to drink it herself, then told the waitress to take that same glass and serve it to the customer. We were honestly speechless. Regardless of whether the wine had been touched, it had been sitting uncovered on the bar for approximately 30 minutes before being served to a paying customer. Watching that happen made us very uncomfortable and raised serious concerns about food and beverage handling practices. We understand that mistakes happen--that wasn't the issue. It's how the situation was handled afterward that left us disappointed. We hope management takes this feedback seriously because this isn't the level of service or food safety that customers should expect.

    My husband and I have been regulars at red wine and brew since the beginning. The food has always…read morebeen amazing and the service excellent. Recently the restaurant must've been bought by somebody else and it is slowly gone downhill. We used to go there once a week for salads and now all they have is your typical cranberry smothered sweet fruity salads. There used to be a really good chef and a fabulous chop salad. When we walked in last Thursday, they were pretty empty. It used to be so packed all the time. We have gotten their burgers and those are usually always delicious, but the other night we went and we ordered smash burgers and the waitress brought us a different burger. It was smothered in some sweet unappetizing sauce. We told her immediately and she didn't seem to really care. We also used to get a lot of french fries, now it's just a small handful at the most. She never came back to the table and she never offered to take it off our bill. So disappointing. There used to be so many really great servers there, but we haven't seen them lately. I could be wrong, but I hate when these corporations buy up these restaurants and run them into the ground.

    North Coast Games - tabletopgames - Updated September 2026

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