We have used Orkin for over 10 years for termite and bugs. Recently we had what is believed to be…read morea raccoon that got in thru a vent on the roof and tore a big whole in the soffit to get out, quite a bit of damage done in the attic. Everyone with Orkin was wonderful, explaining everything, answering all our questions along the way. They were very kind and professional, such a blessing when you are dealing with something this massive. If you're having problems, call Orkin today!

Customer service could be better. Needed extermination services for wasps & the customer service…read morerepresentative was rude and pushing for additional services that I didn't require.

Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

The owner overcharged me and used my own traps and tube poison. he told me that a respray was gonna…read morebe $75 but when I called three weeks later telling him I still had the bug problem he wanted to charge me $150 and still use my own traps do not use this person he will rip you off. Jermie fieldstone drive

Taylor was very efficient in diagnosing the issue and handling the problem. He was very easy to…read morework with. Due to my job, i had to change the schedule multiple times. I would use them again.

I've had a great experience with Atex and highly recommend their annual subscription service. Over…read morethe past several visits, Doug G, Carlos R, and Jeffrey R have each come to my home for either quarterly maintenance or targeted treatments, and they've all been professional, knowledgeable, and friendly. One thing I really appreciated was that they identified a honey bee colony on my property. Instead of simply treating it, they let me know so I could have the bees safely rehomed before they started producing honey inside my walls. That level of care and attention really stood out. The quarterly exterior treatments have been well worth it for me. Wasps and ants are a recurring issue around my home, so keeping up with regular service has made a big difference. If I have a specific problem between visits, like a wasp nest, they're quick to come out and take care of it. Most of what I need is included in the annual service. Mosquito treatment is an additional charge, but that's separate from the standard plan. I also appreciate that they don't push unnecessary interior treatments when there aren't any issues. Their pricing is competitive, and their payment and scheduling system is excellent. It's easy to manage appointments, and they're very responsive by text whenever I have a question or need service. Overall, I've been very happy with Atex and would definitely recommend them.

When we first started the service, it was good, no roaches. But last several month, he hasn't shown…read moreup. I found several roaches running around the house. But I think we are still paying the bill. He was asked only spraying outside. I don't think he has sprayed.

Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

I'm trying to understand why my experience is so different from these 5 star reviews…read more. After talking to a few pest companies, not only did they get the species of ants wrong (acrobat vs carpenter) which affects the bait being used, but they also can't get their story straight. I contacted them about an ant infestation inside my home. The technician who came out placed sugar bait inside to eliminate colony. He told me that an exterior treatment was not necessary at that time. I accepted that recommendation, due to potential exposure for my active dog. Months later, I called to follow up because the ant problem had not been resolved. I was then told the $216.50 treatment of simply adding sugar bait for the interior also included exterior treatment during the original visit. That was surprising because I was never told an exterior treatment had been done. When I asked where it had been applied, they did not give me a clear answer regarding the exterior. Paying for another treatment isn't the issue. If the ants require another visit, I'm happy to pay for it. My concern is that the explanation of what was actually done has changed. Now, they're saying I have to pay another $216 for their services again. Something just isn't adding up. If there's a reasonable explanation, I'd like to hear it. Based on the conflicting information, I have little confidence in their service.

Guillermo did a great job in his latest service of my residence. He even came back later in the…read moreweek to do the back yard, because the dogs were in there on his initial visit.

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

Excellent timely service. Moving and will continue to use at my next home. Best thing is how…read moreeasily I can connect if needed and Greg is very responsive and reliable.

Was able to com quickly and gave a fair price. Worked quickly and professionally. We are glad we…read morehired them!

We've been happy customers of Stride since June 2018 and can safely say that Stride is a top pest…read morecontrol service in the Austin area. Our favorite part is you can shoot them a quick text with a picture of the problem, and they'll schedule an appointment, all over text! We pay for the regular treatments, but if critters start popping up between the service, they'll come out and re-treat (usually for free) - we cannot recommend Stride enough, if you're on the fence and reading this right now, you won't make the wrong decision to go with Stride. All of the technicians have been stellar, but specifically I wanted to mention Burton - he has come to our house on multiple occasions and is always very polite, informative and thorough. Burton always goes the extra mile to check everything out around the house before he leaves, beyond the areas we've mentioned, and always chats with me on his way out to let me know what was applied, how it was applied, and any follow up steps (an engineer's dream). He even mentioned we should shoot him/Stride a text in 1-2 weeks to let him know if our attic ant issue is resolved. Thank you Burton! Stride really cares about their customers, and they do a killer job. There's a reason they are rated 5.0 stars on Google, Yelp & Facebook, and not 4.9 or lower.

Well, it's been one year later. The good news is that the carpenter ants are gone, although they…read moredid briefly come back between treatments, but they have not made a reappearance since. I do not see any more termite activity either. So the big question is, was it worth the cost? Well that depends on your finances and whether you can spare the $53+ monthly charge for 4 annual visits. We decided to cancel after a year to cut back on some expenses. And as I mentioned in the previous review, you'll get a text, which gives you the opportunity to also leave review and a tip. Overall, the service did what it was supposed to. They can also come out to do a single treatment which we will keep in mind.

I am most impressed with the professionalism of this family owned and operated business. I called…read moreyesterday afternoon {after finding a scorpion} and they scheduled me for 8::00 this morning. Owner, Steven, explained the entire process, then(father and son) thoroughly sprayed the inside/outside of my home, workshop, and "dusted" my attic. They treated fire ants, wasp nests and baited outdoor rat traps. Steven and Brandon are both kind and personable...I was very comfortable having them in my home. They even gave me a couple company hats. After spraying on my own for years, I'm wishing I'd just called sooner. Definitely well worth the money! I highly recommend them for pest management and ease of mind!

Steve is a great guy. been doing pest control at my workplace and I recently called him to my house…read morebecause my wife found what she thought was evidence of termites. It seems Steve determined they were Carpenter Ants and he very thoroughly treated my house and yard. He is very honest and the price was fair. I would recommend him to anyone.