Ever since Gingko Residential took over, it's been a nightmare. Lawn service comes once a month, and does a crappy job. The pool has been in disrepair since Oct of 2025 because they were "fixing" it. In April we were told they had another set back and it would be awhile. The front office is never up front with the residence's - they lie through their teeth. Pool did not open on Memorial Day weekend and I was told by Arianna that they had a pool company who is working very very hard to have it open by Memorial Day. Friday came, pool was closed, office was closed and no email or text telling us anything. No one worked on the pool at all over the weekend. It finally opened on June 1 - but since then the maintenance guy (who has no clue how to maintain the different chemical levels) has made the pool a swamp! There is mold in the pool, the water traps are filled with debris which makes the pump work harder. I was told by another tenant that the levels are at zero or in the negative for chlorine and other chemicals and bacteria is growing in the pool as we speak. He talked to Brandy, the manager, on Friday and said he is certified and can work on the pool for free to get the chemical levels balanced. She said, "I'll let you know". He left, 5 PM came and she just threw "The Pool is Closed Sign" on both gates and left. No email sent, no text to the tenants. I am paying for a pool in my rent and have not been able to use it since last September. "Line Upon L." is correct in everything he said. I live in the building where guys work on cars. People come and leave their vehicles to be worked on for days. I can't park close to my building. Plus, the same neighbors throw trash everywhere. They have no respect for the people who live around them. The quality of tenants have definitely has gone down hill since Gingko took over. It wasn't like that before. The new management could not care one bit about us. They barely work 9-5; weekends off. They close the office during the week for "trainings" or other reasons. I would HIGHLY ADVISE to look elsewhere to live. Unless you like being ignored, talked down to, have disrespectful neighbors and the grounds that make it look like a run down trailer park. I'll be moving once my lease is up. read more