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North Baldwin Infirmary

3.3 (4 reviews)

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Thomas Hospital - Coffee shop

Thomas Hospital

2.6(49 reviews)
27.3 mi

My name is Rebecca (Becki) Ducote. I was transported Monday, April 13 from Malbis to Fairhope's…read moreThomas Hospital ER.. Dr. Wilson performed an emergency appendectomy on me. He far surpasses many other doctors. Monday, April 13: admitted as inpatient. Surgery was performed and went well. Tuesday, April 14: discharged to go home - various items of mine were in the small hospital bag issued to me. Items include: 1 pair of white shorts black stripes; 1 pair of black Rothy's , and 1 pair of prescription glasses. As of this moment no one has contacted me with updates. My prescription glasses were approximately $300 and my Rothy slip on black canvas shoes were $150. The shorts were part of a set valued at $26. I had no bottoms. The third floor nurse kindly found me a pair of blue paper pants. My brief stay at Thomas Hospital went fabulously well until things could not be located. .... I still have incredible respect for Thomas Hospital. Things don't just walk off...I would like my items back. I look forward to hearing from you. ..Thank you, Becki Ducote

My husband is handicap and he was assalted by a drunk man outside Baumhower restaurant. He was…read moretaken there by the ambulance. He had broken arm with exposed bone losing a lot of blood. He had a concussion and a cut in the forehead. He was treated like a indigent at Thomas hospital the 3 days he stayed there. They neither gave him a shower during his stay nor cleaned him up.. The orthopedic doctor did the surgery that all what they did. They neither stitched the cut on his face nor clean the blood on his face and his hand after the surgery. He had to ask them for wipes to clean himself. They send him home with no regard to his condition. It took him almost 3 months for his mind to come back and act normal. He was alone and they send him home with nobody to help him. I was in Brazil and i call the hospital to complain the treatment he had. They call me back and try to send a help after 4 days. The staff and the nurses do not do their work. They neither care about anybody nor do for what they are paid for. They just getting worse and worse. Care about patient reviews but nothing do to improve. They need better administration. Unfortunately I was away because If I was there with him I would had make a noise. I speak up and do accept lazy people not doing their job. I DO NOT RECOMMENED THOMAS HOSPITAL.

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Thomas Hospital - Gift shop

Gift shop

Thomas Hospital - Cell phone charger in the surgery waiting room. One of a few.

Cell phone charger in the surgery waiting room. One of a few.

Thomas Hospital - Cafeteria

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Cafeteria

North Baldwin Infirmary

North Baldwin Infirmary

1.0(3 reviews)
0.1 mi

My ex texted me from a bed in the North Baldwin ER, cracking jokes about the most painful &…read more traumatic experience I've ever had, that he put me thru. it's been a few years, & I thought I was finally healing, but the texts triggered me & I was back there all over again. I'll briefly explain. We were auguring while he was eating rice & he grabbed a handful & threw it in my threw it at me as hard as he could, about 4 or 5 times. The only way I could stop him was cowering. That made him bow up, challenging me to a fight. Apparently, that doesn't sound too traumatic, but it stung really bad. And when I took a shower b/c I had to. there were red marks on my face & neck. He emotionally & physically abused me that all day & night, If you knew our back story, you'd know why it hurt so bad. I told the two nures my story in the ER & they treated me as though I was a nuance that they didn't want to be bothered with, only contributing to the trauma. Tbh, they were cruel & I am still deeply hurt. When two nurses refuse to see you & not even acknowledge the pain you are feeling, you become angry & I said something to them that I can't repeat. One put her hands on me pushing out the door as I was leaving. They ended up calling the police & I went to jail with my hospital band on.

HORRIBLE administratively, especially the billing dept. Can't see what they make you sign (how is…read morethat even legal?). When ask for copies of documents they are asking you to sign off on, are good can't print and make a request via medical records. Then, go in for pre-op and are extorted extra $2800 which you must pay or can't have surgery, but wait until they receive payment from insurance to get your money back. I wasted 7.5 hours calling and dealing with billing/ administration. Although my doctor was great and the nurses car Ing and empathetic, I NEVER would visit this facility again. WORST EXPERIENCE EVER!!!!!!!!

Medical Center Clinic

Medical Center Clinic

3.9(15 reviews)
42.9 mi

Always get the run around when checking in for appointments! Don't just sit there and wait because…read moreevery time I check in they forget about me Always wait 30-45 min after scheduled appointment Have some great smart a$$ workers

Dr. MacNeal and Staff,…read more Misty, Jordyn, Bonnie, Allison, Allyson, and Brianna are Dr. MacNeal's awesome staff that I had contact with. Dr. MacNeal and his staff, Allison, Misty, Bonnie, Jordyn, Allyson, and Brianna are awesome. I had an aggressive squamous skin cancer on my hand. I'm 70, so I'm no stranger to doctors. I can tell you it would be hard to find such a thoughtful, caring surgeon and staff all in one! They answered all of my concerns and are patience. Allison greets you at the front deck like your family, but she is professional. The rest of the staff as mentioned, treats you with respect and compassion. It is very stressful to have a prognosis of cancer, but a caring and concerned surgeon and staff can make all the difference, believe me. Thank you all for the care I continue to receive. Respectfully, Jennifer P.S. A special note to Bonnie who was so sweet on my first meeting and Misty, for all the heartfelt concern during my surgery who eased my stress (Best Hug that Day). Jordyn too for all my after care, another sweet lady. All of the staff as I mentioned are awesome but I had lots of one on one care with Misty, Jordyn, and Bonnie. Thank you

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Medical Center Clinic

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North Baldwin Infirmary - hospitals - Updated May 2026

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