** Update: Son returned March 2023 * - I had to log into…read moreanother account to enter an update since my first review was lengthy . You can scroll down to see my first as well as from a Father's perspective (John Bobbitt) review. Chiming in for an update. Hensley House deserves nothing but personal testimonials for those researching for this subset population. My son was Hensley House 1 from February 2023 - November 2023 with complete growth, accountability, and great relationships within the homes. Given the disease, he relapsed and asked for Hensley House first during treatment discharge planning. Although he would be more home and family sick, he resounded the most happy sober and actively working the steps in recovery - it was at Hensley House. The stars aligned and a bed opened up for him! To think that Patrick Hensley would, not once but revisit, keep continual contact with the discharge coordinator on bed availability for this 1 young man. For the one, Patrick will reach out to tend that lost sheep. My eyes fill with tears to KNOW that Patrick is serving his calling. He sought my son as someone equipped and caring to reach his hand out to. Patrick seeks these men in turmoil, to walk with them, welcomes in love despite how they come through Hensley House doors, and tends to the illness in recovery for a sober life to celebrate thankfully. Come as you are. The Hensley House crew is family to each other and us. Now I'm referring to Patrick Hensley as his mission, but the house managers walk and live the same! The house mangers are fully supported, invested, and believe in their calling to be near auto pilot. The agreement is beyond thorough and these men are empowered in their own accountable journey. The requirements are from long standing learning and show for it! The guys are expected to do the work, but know it's to their gain! Re: the homes. We were, briefly, in 1 sober living before. It was somber and desolate feeling. I toured another, more costly than Hensley House, and it was nice/fair but not nearly as clean or "home" as any 1 of the 3 Hensley House homes. I did say "home" because it is palpable from the first step in the door. The guys have more than enough to feel home. Clean... I mean clean from a mother. Comforts all as a true home. The backyard renovations (3 yards connected) are a vision coming true. Outdoor living as anyone would love. 2 pools, a bridge over connection, basketball court, TV, grills, outdoor seating, and more. Indoor pool tables, shuffleboard, game systems, etc. Fully ready to live in besides clothing and food. The beds are comfortable and fully dressed with so many pillows. Shared refrigerator for 2 residents each. Own gym equipment. My son was in house 1 and now is in 2. All amazing and worth it. We'll drive out of town for him to be in Hensley House and the guys there. True camaraderie and transparency in working the steps. They are brothers living life in recovery. They keep each other on their phones and reach out without a hiccup. That's what my son did, called one of the guys from before when we drove up. The joy in his voice to return back home with Patrick and the guys.... priceless. Much love to Hensley House! Patrick Hensley and all his supporting network, the house mangers, and the guys there - praying for every single one of you.

My son has been at Hensley House for two months to date. I spoke to Patrick Hensley about the…read moretruths of my son's journey, from a father's standpoint, and he responded with all familiarity. We are in a club that nobody wants to be a part of, but now we are amongst peers and friends joined by our loved ones that are working on long-term recovery. At first, I had my reservations given our past with the unrelentless wrath of addiction. Speaking to my son now (since being at Hensley House), I know he is doing well and happy. Hensley House met my son right where he was at, with his own choice to continue in successful recovery. The men at the house share in brotherly love and vulnerable truths. Hensley House is not the "fixer of all," but they sure are well versed at what they know. My son struggles as the rest, but overall is thriving away from home - supported from afar. An analogy I give about Hensley House (for those who are unfamiliar with sober living), is that our son sustained an incomplete spinal cord injury with the potential to walk again. His cells, body memory, muscles, and whole body need to be retrained to learn to walk again. Patrick Hensley and the house managers run alongside as guides along the parallel bars while these men slap leg braces on their debilitated legs and work on holistic recovery. This is not your everyday sober living. Successful placement is crucial to recovery as the preliminary stages are fragile. If possible, put Hensley House in your loved one's tool belt! Patrick and the house managers quickly respond to any communication sent. I have more peace of mind while my son is at Hensley House and our family can realign ourselves. For my wife, "hard" was not the word to describe not being able to bring our son home. A struggling child/loved one not being able to come home? Yes. Not yet...and that is where Hensley House stepped in to tend to the disease of our son that has afflicted our family. As loved ones, we learned QUICKLY that we are not skilled/prepared to take on rehabilitating our son from residential treatment and years of addiction. Patrick and the men serving Hensley House journeyed these torrential waters far before themselves. They now pay forward into others struggling. My son is happy, healthy, and on his way to meeting his desire to grow as a young independent man. As a dad, thank you Hensley House.

This is a great place to consider for your parents or yourself if you are looking for a retirement…read moreand assisted living combination. My family did an extensive search in Central Austin, and even tried out the very large competitor that is in close vicinity for a few months - we are so glad we made the switch. Here are some of the reasons. -The staff is very friendly and quickly knew us all by name. They all care about the residents and family. -The executive director is very personable and approachable. -The facility is very nice and easy to get around, with a park near by and the shops at the Triangle. There are no "bad apartments" that I can see. -Contracts and policies are reasonable and senior friendly. Believe me, you should check this all carefully to avoid any nasty surprises. From past experience, what they tell you in sales is not necessarily to be believed. I am very glad we made the choice to move to these guys.

Moved my mother to independent living here 6 months ago from another facility in Austin. I have…read morebeen nothing but very pleased. The facility and apartment are lovely and well maintained. It is surrounded by a lovely pond, park, restaurants and shops In a very central and convenient area. The food is delicious. The staff is friendly, competent, and caring. The director is dedicated and responsive.

My mother has been at Collinfield House for over a year and is doing really well there. The staff…read moreand owner treat her like family. They can accommodate a wide range of needs and are quick to respond to any issues that arise. Easy to work with, great communication from the owner. Really happy we found Collinfield house for this chapter of my mom's life!

My Mom just passed away, at the age of 96, after living at The Collinfield House for 6 years. She…read morewas the first resident here and her time here was probably the happiest she had been in the last 13 years, she felt safe, secure and loved by the caregivers and residents alike. The loving atmosphere and acceptance by all make this an environment as close to your own home as is possible when a senior needs help. It truly was a family for Mom. The staff is amazing, with the daily care, activities, and a true nurturing attitude, they filled Mom's days with love. It was a great relief for me, knowing she was being well taken care of, better than I could have done, and that she was safe and happy. I would not hesitate to have another family member live here.

This facility is the GOLD standard. I can't say enough good things about the care, the staff, they…read moretreat you and your loved one like family. Carrie and Pat are absolutely wonderful. Ashley and so many of the other caregivers are EXCEPTIONAL. If you are considering this facility for your loved one, there is no decision to make. The level of respect they treat you and your family with is off the charts. This is the 4th facility that my mom has lived in and there is absolutely no comparison. Just wish I would have found Silverado sooner....

I am so impressed with this beautiful community And will continue to refer my families here. The…read moremoment you walk in you feel like this could be a beautiful place for anyone needing very specialized care we're families feel very comfortable visiting often. The staff here know exactly what they're doing in the memory care space & with the ever-growing need for placement for families who have loved ones with dementia, Alzheimer's, or Parkinsons I am so relieved to know that they exist and will continue to support our families in the Austin area. #AmazingCaringHumans #SilveradoDoesItBetter #MyChoiceForMemoryCare. Sherrie Lynn Mc Burney Bluewater Home Care

I live at Westminster Manor and it is one of the best retirement communities in the country. For…read moreexample, we are kept busy and our minds are stimulated by the activities on campus and there are staff members and buses devoted to us. Annually, there are 9,000 activities for individuals in assisted living, 2,500 for those in nursing, and 5,500 in memory care.

I needed a quality skilled nursing facility for my mother recently as she discharged from St…read more David's. After reviewing the Centers for Medicare and Medicaid web site, I decided to go with Westminster for her care. I couldn't have been more pleased. The building is beautiful with its landscaped courtyards and spacious and immaculate resident rooms. The staff is highly professional and caring with a wonderful sense of humor. Even the food is tasty, something you don't expect when you are in the hospital or nursing home. Call lights were answered promptly here and the staff go the extra mile to make people feel welcome and at home. Highly recommended.

Before I moved here, I had a 20 year career in the field of natural resources; I also have many…read moremore years of business (and life), and I have now lived at Grand Living (G.L.) in Austin for nearly four months. I find it to be a "Great Grand Place!!" The apartments and overall feeling of beautiful and well-designed buildings (and decor) are exceptionally well-done. It is very airy with a big open feeling. The food and service goes beyond what I expected. All staff are so kind and knowledgeable at Grand Living, and that could not be better for a new place now less than six-months being open. It's good to be here! And, I wish to live at GL for many more good months and years to come. From: Maggie "Bird" at Grand Living

I visited Grand Living at the Grove in early February to schedule a tour for a potential new…read moreresident. The Sales staff and Executive Director were very helpful. The Grove is different than other luxury communities in that if a person moves into Independent Living and experiences a decline in health necessitating increased care (Assisted Living or Memory Care) the additional services come to the resident, and the resident does not have to relocate to a new apartment in Assisted Living or Memory Care. This is a very nice accommodation! Also, the Grove employs their own "Nursing Staff" who can attend to residents when there is a fall, skin tear, etc. The resident does not have to go to the doctor or an ER to get checked out. The nursing staff comes to see the resident in their apartment. The Grove is centrally located in Austin and has several restaurants within walking distance of the community. The streets are well-lit, and the sidewalks are new and wide enough to accommodate individuals who use walkers or wheelchairs and there seems to be plenty of parking. Many more pluses in the services offered in this community. Well worth stopping by to see if this community is fit for your family member or loved one.

We moved here just over two months ago after doing significant online research and visiting this…read moreand several other CCRC facilities, both here and in southern California. I cannot imagine being more pleased with our choice. The Plaza, which is a part of the Querencia complex and provides just about all of the therapy, recovery care, skilled nursing, and late in life care we can imagine, and it is just a walk down a hallway from the main residential part of the community. You are free to do as much or as little as you want here, although there are many programs promoting physical and mental health opportunities that are designed to promote health and long life. The staff, referred to here as 'The Team' are exceptionally friendly and helpful. As new residents we are surprised at how quickly we felt at home here. One of the things we like is that the Querencia is not as large as the units we looked at in California and we have come to know a lot of the other residents here. We immediately became very happy with our choice and thouroughly look forward to spending many years in our new community.

I am extremely disappointed with the treatment I received from Constance at the front desk during…read moremy recent visit. While the staff member conducted their duties with a surface-level professionalism, their tone and behavior were condescending , dismissive, and bordered on openly rude. At one point in the conversation she stated "How did you even get in here?". It's important to mention there was one man sitting at the front desk when I checked in on the tablet, She of course wasn't. What concerned me most, however, were the subtle but unmistakable racial undertones in the interactions--particularly in the difference between how I was treated compared to the other guest.

This is an amazing place and I'm so happy my mom lives here. The people who work here are like…read morefamily and so loving. It's an upbeat environment making every day fun. Highly recommend!

Management lies and doesn't protect the safety of residents…read more They ignore and never document what your to.d, don't like thier conversations recorded