Came to my home to give me a quote. Never heard from them again. No quote. No response at allread more

The contact at My Movers was friendly and got me an appointment right away. the two men who moved…read morethe furniture were courteous and efficient. I was very pleased with the service and the way in which everything went so smoothly!

This has been so easy. We moved from WA to MO with no problems at all. We were looking for a…read morecompany that didn't require us to do the driving and not insanely expensive. Plus we had heard horror stories about companies holding your stuff for ransom basically unless you paid an additional amount then quoted. We didn't have to worry about that here. We had a trailer delivery and purchased the room inside that we would need to move a 3 bedroom home. We loaded it over 3 days, drove 4 days to our new state and called for the trailer to be delivered. We got 3 days to unpack which was great as we didn't have to rush to unpack in a day. Called them to pick it up and it was all done. I can't say enough good things about our experience. Call them if you are moving, trust me you won't regret it.

I used U-PACK For the first time this past month. (MARCH 2021, in SW Missouri) Previously, I had…read morealways hired a moving company with their own trucks to load, drive and unload my household belongings. Making the reservation was easy and I was happy with the experience at that point. (at the time of booking) The container was delivered to my driveway as scheduled. All drivers were efficient and friendly. The problem was (not discovered until later) that the container they left for had numerous holes. My move was happening during spring time, which meant quite a lot of rain. Because of the rain, 4 straight days non-stop, I actually did not pre-load anything into the container. On the day of my scheduled move-out, the loading crew opened the container & saw standing water in one corner of it (!!!) This was a huge concern - if I had loaded any of my belongings onto the truck myself they would have been ruined. Or, if it had not rained & we did not know the truck was leaking, then it would've been driven to its next destination where U-Pack was going to hold it/store it for me for approximately 9 days. (until I closed on the next house in a different city) Again, if that had happened, all of my belongings inside would have been destroyed from the rain water leaking into the container. So, I had to release the moving crew I hired - they could not do the work I had hired them to do - yet I still had to pay them for their time. Then I had to reschedule, once I knew when a new container could be delivered by U-PACK, replacing the leaky trailer they had initially given me. I called U-Pack to explain the situation. The person I spoke with was not very helpful and quite rude. I was seeking a quick solution, as I needed to be out by a certain date & a certain time for the new owners who had bought my house. ABF replaced the trailer with a brand new one. However, they could not deliver it in time for me to capitalize on the moving crew being there to help load the truck, as originally scheduled. So, it was sitting in my driveway another 2 days. It was Wednesday, when the loading crew returned to load the trailer. (they were n/a Tuesday; nor any other moving companies I called - of course not, on such short notice!). Delayed from Monday to Wednesday, I had no choice but to contact my realtor to request the new owners push back the closing date & time on the sale of my home & delay their move-in, as well. Luckily, they were very understanding and cooperative. I will be reluctant to use this type of moving service in the future. I understand that things happen sometimes. However this was within their control, from two aspects: 1) do not deliver a trailer or container to somebody that is faulty - in this case leaky and full of holes; and 2) when I called their customer service number to explain what had happened, I did not receive any empathy for the situation - - instead I received very poor customer service and the person was very rude. In fact, he even told me there was nothing he could do; that the most he could do is what I had done at that point, which was call the local provider and get them to replace the truck as quickly as possible. He was very unwilling to even attempt to help me. I was quite shocked by this. Not just from a company perspective in terms of providing a service to their customers, but from one human to another - feeling empathy for what that person is dealing with and having a much better attitude toward that person, given their predicament. None of that was conveyed, zero. In fact, he was so rude, that I'm not quite sure why he would ever have a customer service job in the first place. He seems very incapable of performing a job for which the primary focus is to SERVE THE CUSTOMER (customer service). Another thing he told me: that if I had called them a couple day prior (re leaky trailer/container), they could have resolved it in advance of my original pick up date. Well ... I did not KNOW it was leaking. It rained 4 straight days after it was dropped in my driveway, so I was not spending time outside nor looking inside the truck. Suffice it to say, I was paying them $1,000 for their service and trusted them to deliver properly. Why would I even think "Oh, maybe the container leaks? I better check that." They provide a service I was paying them for. Bottom line. To infer this was my fault - wow. The concept that U-Pack bases their service on is great. That is what drew me to this as an option in the first place for my move/relocation. The one thing that deters me, now, from using this service again or even recommending it to anybody, is the very terrible customer service experience I had during a situation that was extremely unfortunate. It caused me great difficulty and additional stress during my move.

Milton O'Neal of O'Neal Packing and Moving does great for moving furniture and other things in…read moreSpringfield MO. He quoted up front the price per hour, arrived on time with a rented truck, and worked hard to wrap and protect the furniture that they moved for us. He and his co-worker (who happened to be his stepfather that mornin) got the job done in less time than the maximum estimated time and charged the hourly rate he had quoted plus just 30 minutes total for travel to the pickup and from the drop off locations. No extra fees for the plastic wrap used or for blankets and moving hand trucks and furniture dollies he brought. We had met Milton on an earlier occasion where he was the person that a van line moving company driver had called to help unload his large truck where he impressed us with his hard work ethic and careful handling of our parents stuff from CA.

Very friendly, kind, great communication, and fast moving. Most of my items arrived unharmed while…read moremoving across the U.S. Edit: the more I look the more broken or covered in a strange grey dust everything is... all boxes I had written "fragile" all over were the boxes that ended up at the bottom of every pile.. broke my TV, mattress covered in grass and dirt and stains. $5000 PC smashed and ruined. Multiple broken glass items.

Where can I begin? I hired another company to load up my U-Haul in St. Louis. That company lacked…read moreany experience with loading a truck properly and unfortunately there were huge language barrier problems. Turn-Key came up to St. Louis to drive the U-Haul back to Nixa for me. Upon their arrival, they saw that the truck wasn't packed correctly and had it continued that way, it would not have been possible to finish loading up the rest of the house. Allen Johnson immediately jumped in, even though he didn't have to, and began supervising ANOTHER COMPANY'S workers and REPACKED THE ENTIRE TRUCK while making sure the movers that I hired to do the loading were doing things correctly. After seeing the other company finished the job correctly, Allen and his wife, Beth Repuyan Johnson, drove the U-Haul back...after doing a lot more work than was originally planned. Once we arrived at our destination, Turn-Key Moving and Delivery LLC's crew unloaded the truck in true fashion and form. It was a night and day difference between their crew and the one I hired in St. Louis. Turn-Key went above and beyond to ensure that my move went without issues, even when another company wasn't up to par. This truly shows that they care about their clients and the overall move experience for the client. I highly recommend Turn-Key for any and all of your moving/delivery needs. Had it not been for them, my move wouldn't have been possible. Thanks Turn-Key!

Beth was incredibly friendly and helpful over the phone. She answered all of our questions and gave…read moreus confidence that they could get the job done well. They arrived right on time and quickly got to work. Allen and the gentleman he brought with him were both very strong and great at playing U-Haul Tetris! Everything was packed very securely and puzzled into the truck with no gaps. They worked quickly and effectively. They were both very kind and wore masks during the process. I was surprised by how slowly they drove when following us to the new place, but it was only about 10 minutes down the road, so it didn't matter much, probably just trying to keep anything from moving. The truck was packed well enough that nothing moved at all on the way over. Nothing was broken or damaged or missing. None of the usual fears associated with hiring movers were a problem at all. We really appreciated that their timer did not begin until they arrived. Other companies we looked at told us they would start their timer when they left their warehouse and wouldn't end until they got back to it. That was one of the biggest reasons why we chose Turn-Key instead of their competitors. The total ending up being more than the estimate due to it taking us an hour longer than we had originally thought. Overall we are very happy with the service and relieved that we didn't have to move everything by ourselves. They made the moving process so much easier and faster. If myself or any of my friends/family ever need movers, Turn-Key will be getting a call from us.

They moved us from one townhouse to another in Springfield. They did a great job maneuvering the…read moredressers around the stairs. I saved hundreds of dollars using them over other moving companies in Springfield!! Highly recommend Baby Boomer Moving!!

If I could give zero stars I would. They totally destroyed our family heirlooms. Such a poor moving…read morecompany. Movers did not cover any of our wood furniture and piles everything on top of it without any covers or plastic. These are things that can never be replaced. Then they sent a repair guy to try and fix it, had our stuff for 6 weeks and it looks like he spent maybe an hour on the repairs. Absolutely disgusting. Never trust a moving company that doesn't do an inventory or has to rent a uhaul to do their moving. Also destroyed 2 500 dollar mountain bikes that were brand new, by the time we noticed that it was too late. Do not use this horrible company!

Cannot say enough positive things about Mad Dawg Moving but will try anyway! Scheduling was really…read moreeasy (but they book up so call well in advance) and the guys showed up on time and ready to go. Quotes for service were accurate and they finished on time. They confirm ahead of time and call when on their way. The guys were super friendly and helpful and fast. We did two PODS delivery offloads and they were always careful and asked questions. We had a lot of fun actually and they are local so had great advice on the area. Moving is hard enough and they made it so much easier. Cash only, just FYI. Will definitely use Mad Dawg again and highly recommended them!

I wanted to thank PJE Moving, specifically Paul for their quick response, great prices and going…read moreabove and beyond. I had to move out quickly and the situation became dangerous in which Paul did not hesitate to respond insuring my safety. I thank you from the bottom of my heart. I moved two months ago and I have not forgotten your kindness. I recommend this company and will always remain loyal for further moving or removal.

ABSOLUTE SCAM! Booked a small in-town move. Paid the pre-authorizarion deposit. Scheduled…read moreeverything. Spent hours packing to meet the deadline. Stayed in contact to work out a way for them to drive and paid extra for the truck and driving. The time for the move comes and they've fully ghosted me. No response to calls or texts. Nothing. They took my money and ran. They will steal your money. Never use them. They should be investigated for fraud.

Items (boxes) missing. Called and spoke to the owner who said she'd look into it and call me back…read morein a day or two. No call back. Called and spoke to the man who provided the estimate. He said he'd check the warehouse and call me. Again, no call back. Before moving, I packed a couple of dishware/silverware and cat food dishes separately in order to feed myself & pets until all the boxes were delivered, opened & put away. Looks like I'll have to file a complaint and report the company to BBB, as I've gotten no return calls after two direct & polite conversations with the owner & salesman, yet still have no dinner plates, pasta dishes, cereal bowls & small dishes, beyond what I packed in my car and brought myself.

Great moving experience! They handled everything with care. They were on time and what would have…read moretaken us at least a week, they had it accomplished in a matter of hours.