Loved this place! It was very clean and our sales person was very knowledgeable. They have plenty…read moreof options and are very helpful in making sure you leave happy. 10/10 recommended.

Service department has the "worst" communication skills! You call in and can't get a service rep on…read morethe phone. You leave a message and NEVER receive a call back. 2nd and last time I have my vehicle serviced here. Last appointment I didn't get any updates or even hear from anyone for a full 2 weeks! Began calling at 1 week after multiple calls and messages, couldn't get anyone to pick up or call back! It was only until I "raised hell" and demanded to speak with the service manager that I was able to speak with a rep. And low and behold, my vehicle magically was ready for pick-up. WTH! No diagnosis, no customer approval to go ahead with repairs....terrible! Happened twice!

Thank you Tom Cocke for your patience and professionalism in helping my Mom get a new car. You made…read morethe car buying process so easy.

I have purchased my second car here and I haven't been disappointed!…read more My first car was a used car with low mileage. My salesperson is Mr. Pookie and he was so cordial, kind and not pushy. He has customer service down to a "T" and makes you feel at home. I got a new car with great deals and they will find the best deal for your budget. They even try to find specials and warranties that can help you when you purchase a new car. Mr. Pookie and this dealership found the best price for me and my budget. The facility is Covid conscious and everyone wears masks. There are hand sanitizer locations and sanitizer lotions too. I like the phone charging station in the service department! LOL Everyone is very polite and friendly and definitely not pushy! Once I decided on a car, I thought I would be here all day but I was very impressed that it was smooth and easy! They really go the extra mile here and definitely work with you! If you have any questions just call or come back, they will take the time to work with you. Great local place supporting local people!

When I bought my car in February of 2025 Ashley was an awesome sales rep. Ashley gets 5 stars from…read moreme! The service department however does not. I got free oil changes and tire rotation when I bought my car. Each time I bring my car in the service department of course wants to do all this extra work on the car. The car does not have but 50,000 miles on the car and therefore does not need half the work they try to do each time. I was called about doing a break flush for $119. I said they could do the break flush and my oil change and tire rotation. I get to the dealership to pick up my car and they charged me $300 dollars. When I asked the service rep about the charge she with an attitude said "nope its $250 as she walked away with my card. Upon looking further at the charges I was charged $250 for the break flush when I was told over the phone that it was $119 and a $70 dollar charge for parts. I do not know what parts were used on my car, other than an oil filter which is supposed to be free and brake fluid which does not cost no $70. I will not be back. Free oil change or not. I would rather pay people who are trustworthy and not just trying to get money out of me.

My husband and I had been looking to trade in our 2014 Honda Odyssey, so he put some feelers out to…read morelocal dealerships in the Baton Rouge area online. Ascension Honda was the most responsive from the get go. Another dealership never even responded. ‍ We decided to make an appointment to talk with someone in person at Ascension Honda, and after much patience and discussions, we decided to trade in our van and buy with Ascension. The salesperson, OJ, was patient, respectful, and forthcoming from the moment we walked in. Only good vibes from him. Then, we met with the finance manager, Jimmy, and again, very impressed! Both were very personable, informative, and patient with our many questions. The owner, Ken, was also walking around and is reported here quite often, which is super cool! Buying a car is not a quick process, but we're grateful we were thorough and chose Ascension Honda!

Superior service. Goodyear wasn't able to figure out why my check engine light was coming on so…read morethey sent me to the dealer. Sure, right off the bat, they charge more - $130 just to hook the Jeep up to the computer to run a diagnostic- but I felt confident they knew what they were doing. The way cars are designed now places like Goodyear or your mechanic down the street just can't cut it. Either way, it was a loose gas tank which was a $30 fix. Goodyear had me laying $169 to fix something that wasn't even broken. Aside from that, very professional and what really was above and beyond was a shuttle service to bring you home while they work on your vehicle AND come pick you up with it's done. Seems crazy to take a shuttle from Gonzalez to Baton Rouge but they were almost insistent that I do that instead of waiting there. Very convenient. AND, get this: A few days after it was all said and done, I get an email from SeriusXM radio saying that they're giving me THREE free months of service just for bringing my vehicle there. Next time something goes wrong with my Jeep, I'll be bringing it straight there instead of messing around with anyone else.

Service/Repair is a nightmare to deal with. Rude, no communication, gouging, slow, uneducated in…read moremechanics without a computer, and absolutely will not admit they messed up.

the vehicles are not good quality. expect to put money into fixing your vehicle after purchasing…read morefrom ledet's

Awesome place takes care of the customer. They worked real hard to put in the right vehicle having…read morebad credit. They have also helped me on the side with after I bought the vehicle. Great people great place!

I e-mailed them inquiring about the car last night and called them this morning. The sales rep…read moresounded extremely muffled so I mentioned I couldn't hear them. After saying hello the third time, he cleared up and said, "can you hear me now?! Now get yourself a new phone and shove it up your fucking ass!" and hung up on me. I tried calling back at the listed number the second time, rang to voicemail. Called the third time, no answer. Called back the fourth time, "the number you have dialed is no longer in service." I then email after the phone calls and don't receive a reply back even just 10 minutes before, they were so fast to respond to my messages. This place is extremely garbage and shouldn't even be in business. They seem like an extremely shady place and the way they do business. Apparently, everything is done online only even though they have a building. You leave the money in an escrow account and they deliver the vehicle to you to try out for 30 days? Yeah, I think I'll pass.

Avoid this company. We called and they called us a liar and told us to fuck off. Everything can…read moreonly be done online and they will not let us go to see the car in person before hand. If you look up their address the business closed in 2020 and the property is defunct and for sale. This is 100% a scam. https://www.reddit.com/r/Scams/comments/1jij9cc/scam_alert_i_lost_55000/

Easy courteous scheduling and quality work completed in the timeline that was expected.read more

My husband has used them multiple times and has had a really great experience. We stopped by one…read moretime to get an opinion on a windshield that cracked 30 days after being replaced by a different company and they were friendly. Came out to take a look no charge and said they thought it was a stress crack ( which it was and the other company fixed). We appreciated the help so much that when I got a chip I went straight there and they fixed it within 15-20 min. It honestly took longer to talk to my insurance company (which they helped contact) than it did for them to repair it! Highly recommend this local place,

Complete scammers. They charged over 200$ for a simple diagnostic and they tried to charge over…read more1000) to replace a condenser when another shop only charged me about 400$

They changed my air for half the price of the firestone people down the road who told me it cost…read moredouble around 850 to fix the back a/c in my 2011 town and country and around 450 for the front that has two units because the back panels had to come off and it was so hard to get to. I went home took the back panels off its just a plastic screw you turn one direction. Do I thought something was up. And firestone place got angry when I told them I was going to get a second opinion. They told me to fix it myself they were rude. And I got tires from the firestone shop on burnside right before that which I wish I hadn't now I over paid for those when I actually researched it like I should have. Mr Fixit did it for the same price as if it was the front A/C and it wasn't any different or harder to do they told me I'm so glad I got that second opinion. They were so polite and I really trusted them until I just read a bad review but I see other reviews for Mr Fixit in Gonzales posted under other business and they are all four or five stars. I do not understand why they are not under the right business. It says their name on it.