1. North American Auto Group

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Gonzales, LA

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North American Auto Group

1.3 (3 reviews)
Open • 9:00 am - 8:00 pm

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8 years ago

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10 years ago

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Supreme Chevrolet of Gonzales - the dash showing the obvious light and the warning that pops up on it.

Supreme Chevrolet of Gonzales

(39 reviews)

Started out with a bad buying experience. Paid for and picked up a 2 year old vehicle that had been…read moreused as a rental car. The car had tire balance, alignment, and lighting issues that I didn't catch in the 2 test drives I did on the car. It took 2 visits to get the car properly fixed. The first time the alignment was done it was not done correctly, and they had not put an inspection sticker on the vehicle, which they made no indication to us they couldn't do before we left on the first service appointment. On the second appointment they got the car completely right and also apologized for the error, however the buying experience was still a stress-inducing hassle the whole way through. If you do buy from this dealership, make sure you're 100% positive you know what you're talking about, because I did research and still got a raw deal at first. In closing, the dealership did make a good faith effort to resolve our issues. Would hesitate to visit again. It's been a few weeks. We went to another dealership and purchased an extended warranty for the vehicle for half the price of the warranty Supreme offered us, with an additional year. The dealership also made us pay for their auto guard window etching, which is not required by law. Don't sign for it. I personally wouldn't purchase again from this dealership. A dealership just a little further up airline on the opposite side is a better choice (hint hint)

Loved this place! It was very clean and our sales person was very knowledgeable. They have plenty…read moreof options and are very helpful in making sure you leave happy. 10/10 recommended.

Ralph Sellers Chrysler Dodge Jeep RAM - My new Dodge Challenger 392 T/A with a few minor mods.

Ralph Sellers Chrysler Dodge Jeep RAM

(57 reviews)

Caleb Cherry was amazing to work with, no matter the time he always would take a second to answer…read moreand he was so patient throughout the entire process even when I was hard to deal with!! Would highly recommend him 10/10 experience!

I'm very disappointed with my recent experience here…read more In the past, I had an issue with my car that I reported to them several times, but it wasn't properly fixed. Eventually, I left my car there for three days, and one of the technicians finally fixed the problem. At that time, I felt that I could trust their service again, especially after the technician pointed out that it was unsafe for me to drive the car that way with my young child in the vehicle. Unfortunately, my experience last year made me question that trust. I had a tire that was slowly losing air, and I was told by a woman here that the tire could not be repaired and that I needed to buy a brand-new tire, which would have cost almost $300. My son suggested that I get a second opinion. I went to Tire Discount, and they were able to repair the tire for free. More recently, my car was due for maintenance. One of my front tires had been slowly losing air, with the pressure dropping to 29 about every three weeks. I explained the tire issue and asked them to do the regular maintenance as well. I was charged over $50 for the tire service, but afterward, my oil level was still showing low, which made me question whether the regular maintenance was actually completed. I'm disappointed because I really wanted to trust this place again. When I bring my car in for service, especially when I have my children in the car, I expect the work to be done correctly and the problems I report to be properly addressed. I hope they can improve their communication, transparency, and quality of service so customers can feel confident trusting them with their vehicles.

North American Auto Group - car_dealers - Updated November 2026

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