The Norfolk SPCA's Adoption Center is the best of the best. It's a private, nonprofit center that's not affiliated with the City of Norfolk. Founded in 1892 the SPCA is one of the oldest in the country. Originally formed because of concerns about mistreatment of working animals, it has evolved over the years. It now shelters, treats, rehabilitates & rehomes companion animals throughout Costal Virginia. A network of volunteers serve as foster families for animals that need to be socialized. One thing so wonderful is their love and understanding. If dogs or cats are a bonded pair, they will only rehome them together. Before adoption the pet in search of a forever home is spayed/neutered, receives all veterinary care needed, including vaccinations and testing. A part of the nationwide Best Friends Network, Norfolk SPCA is a No Kill shelter. My companion dogs & cats aren't pets, they are my children. A deep bond of love and care exists. All companion animals deserve this type of love and forever care. Norfolk SPCA exists only because of donations. I've donated before. I'm going to donate again in memory of my precious Lillie. read more

The staff at the front of the clinic have got to be the most incompetent I've ever interacted with. I've had multiple pets in the past and took and took them to a private clinic. But now, my income has plummeted and I am forced to go to the SPCA. Each time I've been there has been pretty awful...having to wait for two hours in a cold vehicle for a buzzer to go off, and one time it did not go off, so much fun that was! The last time I went it was to pick up heartworm preventative; I had been there before to pick some up with no problem but this time I was told I had to bring my puppy in, even though I didn't have to before. So, I wasted most of my morning running back and forth to the SPCA. And one of the staff lied to the manager about something I said and it made no sense. She was rude, ignorant, and incompetent. She also stated that I could go to another clinic, but I told her I can't afford a private clinic. I guess if you're cheaper, you can expect stupidity and incompetence? She then said something about another SPCA but my vehicle is 26 years old and I don't drive it too far. Lastly, she complained that they serve a lot of people but I though, again, that doesn't mean people have to be incompetent, does it? If I had been the manager, she would have been fired. read more

Everyone was so helpful and kind. Clean and welcoming. Had to surrender two kittens and the intake person answered all my questions and was very thorough and easy to talk to. I highly recommend Norfolk SPCA read more

This place is a joke if I could give 0 stars I would. Took my pet here for heartworm treatment their employees quoted me roughly 450-600 depending on medications. On their website it said roughly the same as well. I took my pet there for her appt and it wasn't until after the appointment that they informed me that was the cost per injection which was stated no where on their website, which has of course now been changed, and no one informed me that this was per injection. So instead of what they originally told me which was 600-650 at most, they then told me it would be 12,000 to over 18,000 for this treatment. When I spoke to the manager the told me that there was nothing they could do for me. NOTHING. Not even the slightest bit of a discount. Let alone I have a credit on the account that is still there cause no one has returned my calls for weeks. This place is a joke, they will take advantage of you, and try to scam you. You can't claim low cost and affordable then try to scam someone for 18,000!!!! read more

To adopt pets sure, but management was extremely rude and I'm still owed wages. After working one shift and deciding it was not in my best interest, I respectfully let management know, which was not an issue. A few days later the manager messaged me that they were closing my check for my day worked, and asked when I would be returning their apparel. I stated when I was going to drop it off when i came to pick up my check. 5 days later I hear nothing. I messaged her again asking when I could pick up my check, to no reply. After giving them some time, I go in about a month later to return the apparel and collect my check. To which they have no record of me ever working there. No check. I let the lady know the manager TOLD me they had a check ready. She said they were going to make me completely fill out onboarding paperwork all over again. (To cover their ass.) I let her know I had my ID stolen from me and she told me she wasn't able to pay me then and that I could not be who I say I am. After searching through my phone for a picture, she "accepted" it. As uncomfortable as I was with this, I started to fill out the paperwork. After a moment, I watch the lady walk out of the front of the store to take a smoke break. This is when I decided this was ridiculous. It was obvious that she does not care about this predicament, nor with providing exemplary customer service. After she walks in I kindly handed her the clipboard, told her not to worry about it, grabbed the bag of apparel and left. This next part is what really rattled me. She then proceeded to follow me, the 21 year old, out to my car and intimidatingly stands outside my window, demanding for the tshirts back. It took everything in me not to say "when I get paid," so I just smiled, said sure!, and handed her the bag. I absolutely cannot believe the rudeness and lack of accountability. read more

Wish i could give 0000 stars... TERRIBLE experience. When your family is ready to add a furry friend to it and you inquire about an animal for a week only to come in and find out the sweet baby had a condition that wasn't disclosed. Then you're also greeted by the most unfriendly office staff, and the lady that came out to go over your application was also rude, pushy, and not very explanatory about anything. Very monotone. WOULD NOT RECOMMEND. Those poor animals should be placed elsewhere so when someone like our family comes in to give them a forever home they actually get the best chance at life. Not be hindered from that because of the association they are placed in. read more

When I got my dog, Princeton a year ago, I was looking for a place that has a low-cost vaccinations and at the same time, the staff are caring for my dog. I always thought that SPCAs are usually for adoptions, until a coworker informed me that Norfolk SPCA have walk-in clinics for vaccinations. While other SPCAs have salary restrictions for the animal parents, Norfolk SPCA will treat anyone no matter where their animal parents live or makes. Today, we went to SPCA for Princeton's annual rabies shot and to get more of his heartworm medication. Going to this SPCA, you will notice that the parking lot is not cemented. There's only a few parking spaces in front of the clinic, however you can park at the side and the back of the clinic. The clinic is clean however, you will notice the animal smell. It usually doesn't bother me, but for some it might. The clinic is not packed today like the other times when we come in. We usually come in around 10am, but today, we came in at 1:30 pm. They were not using the number ticket system today and pretty much call everyone on a "first come, first serve basis." When you come in, you have to fill out the form first and check in at the reception. Once you're done checking in, we can just wait for Princeton's turn. Once Princeton was called, he was pretty much in and out within less than 5 minutes. He had a check-up (which is mandatory for $5) and rabies shot. The waiting time for us to pay for the service and the medication are the ones that they take a little bit longer. The staff who helped us (I forgot to ask her name) is pleasant and are willing to answer all my questions. Overall, our visit took less than 30 minutes, which is great since we usually spend an hour or more. If you are looking for a low-cost vaccinations, Norfolk SPCA is the best place for your furry friends. The vets and staff are friendly and helpful. They are knowledgeable. I just hope that the clinic is bigger and has a bigger waiting room. We will definitely be back for my dog's follow-up vaccinations next month. read more

Norfolk SPCA - Animal Shelters Near Me - Norfolk, Virginia

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I had to give a review because when I came here yesterday for a rabies shot and nail trim for my cat both of the young ladies at the front desk, Tiana and Haley, were soooo nice, polite, professional, and helpful! They even made a wonderful connection for my wife and I with Suzy, the outreach manager at the NSPCA (and amaaaazing human being), to adopt a pup when I casually mentioned to them that we had been looking for a specific dog to adopt but we didn't want to go to a breeder. They were all so thoughtful and I just loved how much they showed they cared for the animals and the community. I should also mention the veterinary staff who took my kitty back to do the vaccine and nail trim. I regretfully didn't get their names, but they were also fantastic and as nice as could be! All in all, a great experience, a great place, and fantastic staff! read more

I've been here once before and service was average at best. But today's visit was absolutely mind blowing. Their vaccine clinic is walk in only. During covid the only thing they changed was that they no longe Riley people come inside. For those who don't know, this place has zero parking on a normal day! However, now they have pet parent stay in the car . Needless to say , the line was wrapped around the building. That being said I arrived right at opening time and there was already a " Vaccine Clinic Closed" sign at the beginning of the street. I called as I had driven from Hampton to this location. They lady confirmed that because the line was wrapped around the building they were no longer accepting patients. Ridiculous! 5 mins after opening ?? They told me to call back around 11 a to see if they were accepting patients then. Unacceptable!! If they cannot accommodate the way they do things now then they need to start accepting appointments. I have to pay $50 more to go to Care-A-Lot Clinic. Not a huge deal but people generally use the SPCA because they are strapped for cash. A huge inconvenience. read more

Norfolk SPCA - 5 mins after they open I arrive and see this??? - Animal Shelters Near Me - Norfolk, Virginia

I recently brought my 58 lb German Shepherd to be spayed. We arrived on time, were greeted by a very please t and helpful staff member as we arrived. Given papers to fill out and sign. Than another meme Er came out to pick her up, I advised how to best handle my puppy by just keep talking to her in a sweet voice and she will do anything. Several hours later I went to pick up my puppy. Again greeted very pleasantly, check out was efficient and agin very pleasant staff. I was instructed on post op care, all questions answered and we were free to leave. I can not say enough good things about this place. It's clean, staff extremely efficient,pleasant and knowledgeable. My puppy has been recovering well, wearing the cone of shame at night when she is not in direct visual contact with me( she is a Velcro GSD) surgical site healing well. I would go back to the SPCA Norfolk in a heartbeat! read more

Absolutely the worst!!!! Staff is very unfriendly. I tried to adopt a cat and they were not helpful at all. Very rude people. Do not go to this location highly do not recommend. They were even very rude to my disabled special-needs son. read more

Very nice staff and reasonable pricing for neutering . They go the extra mile. Got a tag for rabies vaccine, got feline leukemia vaccine, distemper etc and whole thing was 45 for deposit and 104 in pickup which included his pain medicine and a cone shaped collar read more

Norfolk SPCA - Animal Shelters Near Me - Norfolk, Virginia

A good bunch of people doing the best they can with very little funding. Even if you cannot afford a new pet in your life next time you're in the grocery or corner store pick up an extra can or bag and drop it off at your local SPCA. Just like Tony the Tiger says, "They're great!!!!!" read more

This is a review of the clinic services as well as intake. The clinic services and prices they charge is a really wonderful service they provide for pet owners in Hampton Roads. My Daughter is in extremely limited income from SS disability which honestly is not enough to live on. Being on a limited income should not be a reason to prevent them from being a dog owner. My daughter is Autistic and owner a dog has taught her so much; responsibility, structure and gets her out of her apartment to walk her dog. Not only is she getting the needed exercise but it helps her socially to meet neighbors and other dogs. It's the best medicine for her. The clinic enabled her to be able to get her dog needed vaccinations she could afford. Unfortunately her dog got pregnant, had a liter of puppies which she was unable to care for in a one bedroom apartment once momma dog stop nursing. It was heartbreaking to her but she knew the best course of action was to take the pups to the Norfolk SPCA. She felt guilty and was very upset over the ordeal, the staff there were very kind to her and helped to plan for momma dog to get spayed. They are kind, caring, compassionate and provide such a great and needed service. It may feel thankless at times but I hope they are aware of what they have enabled my Daughter to do. I'm so great full to them, it's such s joy to watch my daughter's expression of love for her dog. read more

Norfolk SPCA - Lively pup at the SPCA waiting for clinics shots - Animal Shelters Near Me - Norfolk, Virginia

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I came in this place to get both my cats dewormed! I did this in September and we're in October and they still have fucking worms!! I am angry ! I spent 162.00 to get them deworm and to get them other stuff, we waited for at least 10-20 minutes just one shot!! Never going here and never recommending this place again read more

Thankful for the Norfolk SPCA. We recently just got two three month old puppies and like every pet owner should know, puppies need their 4,6,12&16 week puppy wellness shots. Unlike the VB SPCA, Norfolk does not have an income restriction meaning that you do not need to make a certain amount of money to receive any of their services. Norfolk allows people with all types of incomes to come in and receive their services. Their vaccinations are extremely affordable as well as their spay and neutering services. If you go to a veterinarian clinic it will cost you double the price than going to the spca. Luckily for us, Mak and Mylo (our two fur babies) have one more puppy wellness shot. I do plan on going back to the spca for their neutering procedure and hope for nothing but positive outcomes. I do suggest going early though. They open at 10am and they do allow you to come in 30 mins before they start serving fur babies. It doesn't take long at all, the vaccinations are very quick and checking out is just as easy. I would definitely suggest going to the Norfolk spca for your new family members when it comes to the basics. read more

Norfolk SPCA - Tired after their puppy shots. - Animal Shelters Near Me - Norfolk, Virginia

I love the care the animals are getting here. The staff are so helpful and so sweet The dogs are being rotated on walks/ potty time. Which means the kennels are nice and clean. They let you touch and love one them. This place is by far a million times better than the Chesapeake animal shelter! read more

This was created before my cat died from his dental. Vet never did EKG on 14 yr cat before putting him under. When he came out of anesthesia and I took him home he was not doing right... I kept taking him back every day because he was not eating and lethargic... She never caught that he was in heart failure when he was obviously struggling to survive. He died. I would never bring any animal there again. read more

We adopted our cat from the Norfolk SPCA Cat Adoption center at the Petsmart off Military Highway. We were prepared to jump around all of the local shelters but ending up adopting the very first cat we met. The woman helping was very courteous and answered all of our questions. They also had us complete a questionnaire - ensuring she was going to a safe and welcoming home. She was already spayed, microchipped, and registered for a month of pet insurance coverage. They provided us with a bunch of coupons for Petsmart and Care-a-lot for the essentials (ID tags, food, litter, carriers, etc.) read more

A very special organization dedicated to animal welfare in our community. Executive Director Kimberly Sherlaw has been tremendously helpful in assisting me with community cats who need time, patience and care so that they may be adoption candidates. She truly cares about the individual animal and has personally fostered many. The organization's low cost spay/neuter clinic has saved countless lives and they work collaboratively with the community to ensure the most positive futures for the precious animals who are in their care. Very grateful! read more

very disappointed with the reception staff in office very rude address on e little creek rd in Norfolk needs more friendly customer service people read more

You people should be ashamed of yourself. On May 9th my cousin was told to go home and get her dogs for a meet and greet with a yorkie. She and her hubby went home to get the dogs. They had the dogs loaded and were about to load the last dog when the phone rang and they said that they had given the Yorkie to someone else. She was so upset that there was obviously some back room BS taking place and favoritism pulled at her expense. The really sad thing is that Yorkie would have had the best home. She is the most loving caring animal lover I know. Shame on you Norfolk SPCA. read more

The people here are so wonderful. They're so helpful and they really care. They were so helpful with my two adoptive kittens. They didn't blow me off when I asked questions about the kittens. They made sure I was a good fit and they were a good fit for me. The staff really made the experience special. read more

To start off I'M VERY DISAPPOINTED IN THE LEVEL OF PROFESSIONALISM THE STAFF HAS TO OFFER. We had the intent to get a dog on a Friday, so we went in to take a look around and went for our application interview. We were told on Monday that we could pick up the animal, we then received a call saying to come in on Saturday to pick him up and for any further questions they had. so we went to the facility at 10:00am on Saturday and were told to come back in at 1:00pm to finish the rest of the process. Around 11:00am we received another call from the SPCA saying Our application has been dropped and we are no longer able to own this pet. When we questioned why we were dropped the response was we have no prior experience with this breed.We then explained we have a history with this breed in our family just not owning the breed for ourselves.THIS WAS NEVER BROUGHT UP DURING OUR INTERVIEW!! I never leave reviews but I had to share my experience so everyone knows how difficult the process is to adopt a pet FROM THE NORFOLK SPCA. read more

the BEST place to take your animals for a more them fair price is the SPCA..the staff has a genuine interest in U and your pet please I challenge each and every one of you to round your bill up to the next round number ...the difference from 1.00 to 10.00 to 100.00 will make the difference between life and death for a GREAT MANY animals thanks for all U DO...from A ANIMAL LOVER read more

We went here a few weeks ago to find a companion for our 8 month old cat, who we also got from the Norfolk SPCA and the experience was great. The staff members we spoke with were all knowledgeable about their animals and could answer any questions we had. We were given plenty of time and space to play with and bond with the cats that were up for adoption and we went with Rinaldo, who we have now named Kiwi to go with his older brother Mango. I would definitely recommend the Norfolk SPCA to anyone in the area looking to adopt! read more

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the new clinic for vaccines. I arrived at 1130 on a Saturday (closes at 1) and saw three dogs that needed to be vaccinated and was turned away because they had reached capacity. very disappointing. had looked forward to providing funds for the huskies but guess they are too busy. sitting here, they now have only one car outside waiting for vaccinations. disappointing. read more

Such a great experience at the Norfolk SPCA. Tons of lovely staff and volunteers around to help everyone efficiently, and the facility was super clean. I adopted my puppy here a couple of weeks ago and it was a wonderful experience. My advice is to check their available pets beforehand if you definitely want to adopt, have your application and all necessary paperwork filled out and ready before you get there, and consider arriving a bit early before opening (especially for puppies because they're in such high demand and go fast). They were fair with giving all prospective adopters time with their desired animal, and once I was approved the adoption process was quick, easy and painless. Couldn't have asked for a better adoption experience! read more

Went in looking for one (1) single cat, got guilted into taking two males that were in the same cage. Was told they were potty trained and ready to be adopted. They urinate and defecate all over my apartment: on my sons play mat, blankets, our rugs in the tub and next to the litter boxes. Terrible, and when I emailed the animal care manager she brushed it off and made it sound like I was neglecting them. Like it was my fault. I'd give 0 stars if I could. read more

This place has dogs cats and maybe rabbits depends. I've been going here and dropped off so toys and treats for them. Great volunteer service thank you for all you do for these animals I don't know if you get to hear this oferten but these special Ángels needs us. Great place to take you pet to get his check outs and everything you need affordable price. Adoption price its pretty reasonable as well. Thank you again! read more

When I first got George (my miniature schnauzer) I immediately wanted to get him neutered because the previous owners had not yet done so. I called around to different vets and all of the prices were a little too expensive for me at the time. I then went on line to the Norfolk SPCA's website and saw how inexpensive it was and made an appointment for George right away. I was able to drop him off in the morning and they told me they would call when he was ready to be picked up. They called later in the afternoon and I was able to pick him up with no problem at all. He was a little woozy from the medicine but they assured me I could call back at any time if I felt like anything abnormal was going on. The next day George was his happy and playful self. I had a great experience at the Norfolk SPCA Spay and Neuter Clinic and would recommend them to anyone who has a pet that needs the procedure done. read more

I think one of the top features for the SPCA of Norfolk is the low cost vaccine clinic. I think its totally crazy that some vets charge a couple hundred dollars for shots and think it's so great they have this option. My husband and I have been here to look for pets before and although we haven't found a brother for our cat, Frank, we haven't given up! read more

The staff at the vaccine/ spay and neuter clinic are so rude it is appalling!! I recently adopted two beautiful kittens and the sterilization surgery was part of the adoption fee. When I arrived ten minutes early to the clinic, I let them know that I was there for an appointment, to which the lady rudely replied "We know, we don't open the doors until 8". Then when it came time to check them in, they had to ask me repeatedly for the cats names, even though I had just handed her the paperwork with their names on it. Now the time comes to pick my beautiful baby boys up, and the staff at the clinic were severely unorganized! They obviously didn't keep my cats together being as they couldn't even keep the paperwork together. I wait for 20 minutes to collect my cats and the vet comes out and I quote " Yerba and whatever the other one who came with it" in one of the rudest tones I have heard come from a vets mouth. The names were on the top of the paperwork in bright pink, which is hard to miss and takes two seconds to read!!! If the vet can't take two seconds to read the paperwork, how can I trust that they care enough to do their jobs?!?! I had questions regarding the post op instructions, and she huffed under her breath as if she was irritated that I had questions and I was wasting her time. DO NOT BRING YOUR PETS HERE!!! I will NEVER be bringing any of my sweet babies back, spend the extra money and go to a professional. read more

I loved the fact that the cat room had kittens and cats running all over the place playing with each other! Such a great thing for them. Only 4 stars, because the lady I had to speak to in order to adopt my cat was crazy. Seriously. She threatened about 2 or 3 times to not let us adopt the cat because we were feeding our other cat Purina ("That has fish meal -- dangerous! I'm not sure I can let her go..." and because we allow our cat in the (fenced) backyard with a harness on ("Don't you know he could get carried away by a hawk?! That's dangerous! I'm not sure I can let you have her...") It was getting to the point where I wanted to shake the woman and tell her the whole building could burn down with her and the cat inside -- it's dangerous! All in all, not the best experience with some of the staff, but the animals are great :) read more

I went to the Norfolk SPCA on June 28, 2019 I was just looking but happened to pick a kitten. When I got home I realized they gave me a sick kitten. He had an upper respiratory infection. I also had another kitten at the time, so after a high medical bill and keeping the two separated for a few weeks. I was able to get him well again. My boss also said this had happened to her. I wouldn't recommend getting a kitten from here. My kitten is happy and healthy now no thanks to them! read more

Good service everyone was nice and very pleasant. They were very informative and explained to me what my daughter-dog needed. No unnecessary products were pushed off on me. I will be going back. The only concern was the waiting area seating arrangement with the big dogs and smaller dogs....I guess it's ok as long as all owners can control their dogs. read more

Horrible experience here, would never recommend to anyone! Brought my 9mo cat to them 1/18/21 to get neutered. Dropped him off at 8am, came to pick him up at 2:30, everything is fine. Once home, he realizes he has a huge cone around his neck and starts FREAKING OUT... running, around, jumping, trying to get the cone off. We grabbed him and put him in the bathroom to try and calm him down, and we notice he's bleeding from the incision, and he's not calming down at all almost getting worse trying to get the cone off, choking himself. I called the SPCA 7 times before somebody answered! Julie picked up and i explained to her the situation, and she essentially told me there was nothing they could do. At this point, Oliver has puddles of blood on the floor, all over the bathroom, and my boyfriend who was trying to calm him down and he was not stopping anytime soon. We ended up having to cut the collar off of him because he wouldn't stop, he was gagging and choking himself. I asked her again to please help and she put me on hold and came back and her response was to put him in a small, dark room and to call back tomorrow... I was infuriated!!!! I called my normal vet, who I should've just taken him to in the first place, and they told me to bring him up immediately they would squeeze him in because Oliver needed to be looked at right then! Thank god for beach pet hospital! I cannot believe the lack of professionalism and customer service of the Norfolk SPCA! How can you refuse service to a kitten you just operated on?!?! DO NOT GO HERE! read more

My sister-in-law just moved to the area and asked me if I'd go with her to check out the dogs at the local SPCA. I obliged. Upon entering the center we were greeted by a nice gentlemen who was able to direct us towards the kennel...that's when things got a little sour. We stopped by each of cages to check out the dogs, she wasn't too on what she was looking for. We asked one of the volunteers if we could take a dog out to play with it, her response aired on the side of rudeness which left us annoyed and frustrated. ("We only let people see the dogs if they are really interested in adopting") The reason we were at the adoption center was because we had interest in adopting a dog...how are we supposed to make a choice on an animal if we are only allowed to see the animal through a chain link fence? ...after that we walked over to where the cats were located and were given a much more friendly welcome. Even though her lease says she can't have cats, the volunteers were more than happy to answer any questions we had and allow us to play with the cats. We would give the volunteers in the cat room 5 stars and would gladly stop back in to see them any time. Thank you! read more

This place is fantastic. To start off, I am always greeted with kindness and pep by the staff. They are also extremely kind to my pup and it is extremely obvious how much they care. It's also always quick when she goes in for her shots. They are rather busy sometimes so I suggest going in when they open at 10am. Secondly, there is just no beating the affordability of the SPCA. They care and they don't charge an arm and a leg. Will never go anywhere else! read more

In need of an emergency visit did not have the funds to help my dog and SPCA handled all cost. My is in good heal Thanks to SPCA