I have no idea how I haven't reviewed NACC yet, so in honor of our dawg's Gotcha Day coming up,…read morehere I am! The staff and volunteers absolutely do a fantastic job here, and the animals receive attention and love while they wait for their forever home. I followed them on Facebook for a while, watching longingly as adorable photo/bio combinations popped up in my feed, sometimes showing the Husband pups who were particularly sweet-sounding. It's all about breaking the resistance down slowly over time. Drip effect, folks. They've been indoctrinated without even realizing it and suddenly the whole family is in the car on their way to see a sweet Husky girl. Who of course is already adopted when you get there. And of course your son falls in love with a handsome pit bull who OF COURSE you take home instead. This is the cheapest animal I've ever adopted, and he came neutered, microchipped, tagged, vaccinated, and checked for food and toy aggression. Moreover, he's been the best friend for our son for a year now. Maybe they could have warned us that he's a bed hog, though!

PLEASE LISTEN TO THE OTHER 1 STAR REVIEW. I had the same experience…read more I went to this shelter earlier this week and fell in love with a beautiful cat. I was told I was the third applicant and that I would be contacted if the first 2 applicants were no longer interested. I received an email that the cat was available and asked me if I was still interested. I sent 4 emails and left 1 voice message the same day. 2 days later I sent a fifth email and received a short reply that the cat was given to someone else. Should you apply for a cat or dog, sure, but expect the shelter to play some games with you. I was a longtime foster with NACC and have donated for years. I'll be taking my business elsewhere since they can't be decent enough to respect my time.

Used the boarding for a cat. A++++ 10000 stars! The staff was wonderful. Kept me posted on my…read morecat. They can even send report card with pictures!!! They're great

Care-A-Lot Pet Supply is one of those places that really shows up for the community -- especially…read morewhen it comes to events for our dogs. They recently hosted an Easter egg hunt for dogs, and it was honestly such a fun and creative experience. They had been promoting it everywhere -- in-store, online, and at other events -- so I was actually a little surprised more people didn't come out, because this is definitely one of those events you don't want to miss. They hid little "eggs" throughout the store in small cups for the dogs to sniff out, which was such a cute and thoughtful idea. Inside were all-natural freeze-dried treats, and I have to say, they actually had a really good selection. Lexi had six to find, and watching her go around searching (with a little help from me ) was so much fun. What I also loved is that they made it fun for the pet parents too. They had a little cookie tray for the adults, along with sodas and candy, which was such a nice touch and made it feel even more welcoming and well thought out. And to make it even better -- Lexi ended up being the big winner of the night and won a $25 gift card, which made it even more exciting! One thing I really appreciate about Care-A-Lot is that they consistently put together events like this for the community. They do really fun seasonal events (their dog-friendly Halloween events are always a favorite too), and I would honestly hate for people to miss out on them because they truly put effort into making them special. If you have a dog, it's definitely worth checking their website and event schedule so you don't miss the next one. Beyond the events, the store itself is always a great experience. It's clean, well laid out, and easy to shop, and the staff is always friendly, pleasant, and helpful. I've even used their self-service dog wash station, and that was a great experience too -- very clean, very convenient, and the employees were super helpful. This is truly one of my favorite local pet stores to support. If you missed this event, definitely don't miss the next one. If you have a dog, it's definitely worth checking their website and event schedule so you don't miss the next one

The Norfolk SPCA's Adoption Center is the best of the best. It's a private, nonprofit center that's…read morenot affiliated with the City of Norfolk. Founded in 1892 the SPCA is one of the oldest in the country. Originally formed because of concerns about mistreatment of working animals, it has evolved over the years. It now shelters, treats, rehabilitates & rehomes companion animals throughout Costal Virginia. A network of volunteers serve as foster families for animals that need to be socialized. One thing so wonderful is their love and understanding. If dogs or cats are a bonded pair, they will only rehome them together. Before adoption the pet in search of a forever home is spayed/neutered, receives all veterinary care needed, including vaccinations and testing. A part of the nationwide Best Friends Network, Norfolk SPCA is a No Kill shelter. My companion dogs & cats aren't pets, they are my children. A deep bond of love and care exists. All companion animals deserve this type of love and forever care. Norfolk SPCA exists only because of donations. I've donated before. I'm going to donate again in memory of my precious Lillie.

The staff at the front of the clinic have got to be the most incompetent I've ever interacted with…read more I've had multiple pets in the past and took and took them to a private clinic. But now, my income has plummeted and I am forced to go to the SPCA. Each time I've been there has been pretty awful...having to wait for two hours in a cold vehicle for a buzzer to go off, and one time it did not go off, so much fun that was! The last time I went it was to pick up heartworm preventative; I had been there before to pick some up with no problem but this time I was told I had to bring my puppy in, even though I didn't have to before. So, I wasted most of my morning running back and forth to the SPCA. And one of the staff lied to the manager about something I said and it made no sense. She was rude, ignorant, and incompetent. She also stated that I could go to another clinic, but I told her I can't afford a private clinic. I guess if you're cheaper, you can expect stupidity and incompetence? She then said something about another SPCA but my vehicle is 26 years old and I don't drive it too far. Lastly, she complained that they serve a lot of people but I though, again, that doesn't mean people have to be incompetent, does it? If I had been the manager, she would have been fired.

Joe and Sara will help you find the right comfort pet turtle or bird, cat or dog, hamster or rabbit.read more

I should have listened to the reviews and looked for another store…read more I have been looking for a parrot to bring into the family for a while. I've done plenty of research online, but this was my first time going to look at birds in person. Seeing this was a family run business, I decided to bring my business here rather than a big box store. Big mistake. Almost everyone working seemed to be stuck up teenagers and young adults. My family was in the store for about 30 min and not a single employee offered any assistance. Not even a simple hello. The bird section was absolute chaos. There's TONS of birds jammed into a small corner of the store which seems to be, by far, their most popular animal. The aisles are cramped and it's hard to hear anything with all the birds chirping away. There were 2 employees feeding/ tending to birds. They were pretty much ignoring everyone. I tried to ask a few questions about different species, yet I felt like an annoyance to them.. then I simply got told, if you're new to birds, just get a cockatiel. The guy wouldn't really give any information on any of the other species. I'm trying to make sure I have everything I need in my home before buying a bird, but it seems like they'd rather you just pay $$ now and quit bothering them. There's a bunch of signs up saying NO PICTURES everywhere. It felt like a prison with the wide variety of threatening signs all over the place. I did notice the cages seemed very over priced. An A&E cage I saw on Chewy for $300 was marked up to like $700 in there. The cockatiels were a couple hundred dollars more than Pet Smart. I wanted to avoid going to somewhere like Pet Smart or Petco to get a pet bird, but after this experience, I'll just take my business there. At least they have employees that seem like they care about helping customers. It's a shame to see a local business that can't provide better service than corporate big box stores. If it wasn't for your exorbitant prices, I suspect you'd be out of business by now.

I took one of my scaredy pups to get groomed today at this location. I was advised that he would be…read moredone in 3-4 hours. I received a call within 2 hours. My Gizmo is usually a squirmer and he is scared of even his own shadow. For them to do a stellar job in 2 hours that was some good grooming skills. The price was $45 but I had a $10 coupon! This included: bath, cut, nails trimmed and filed, anal glands squeezed and you can tooth brushing service for an Additional $11.00 Upon paying I was charged an additional $3.00 for a holiday fee. I stated that this was not advised upon dropping off my pet. Manager kindly removed the up-charge because even the cashier had no clue that there was an additional charge for holidays. I am a small recommendation for all their staff to be on the same page so that the fees and charges are advised to clients prior to service. My Gizmo looks cute. I am happy with his haircut.. I have another dog named Jazz that is scared of loud noises... thunder and especially fireworks. Annually we are prepared for the poor thing to cry for hours and go bazerk! ‍. He has even had some accidents due to his fear and anxiety. Mind you this is a professionally trained dogs. Accidents DONT HAPPEN! I spoke to a sales rep and told them my dilemma and I was recommended to purchase Doggie Safe Marijuana. . It's all natural Hemp Product. Kind of like CBD for dogs. It is supposed to keep Jazz in a calmer, relaxed state and not in a frantic panic like he normally gets on this day.. 4th of July... Well let me tell you this! I paid $20 for 60 dog chews! My Jazz didn't want to eat the snack! He is a Posh Pooch! I had to trick him and stuff the treat into a wedge of Aged Cheddar... . He ate the EDIBLE lol and within 20 minutes seemed relaxed and High as. Kite. . I do not recognize this dog! It has been thundering frequently and he is calm and mellow. No whining, no whimpering, no pacing and barking. We haven't heard a peep from him and he is behaving like his normal mellow and laid back self. I highly reccomend this product for dogs with anxiety or behavioral issues.

This Pet Smart has put up a"yellow" sign that is behind the cash register…read more It feels uncomfortable. Not normal. Talked with people in line why this would be. The woman behind the cash register was "barking" at people to get behind the line or trying to get us to hear her say "next", Not a very pleasant experience.

I was thinking about boarding my dogs for a weekend but decided to try letting them stay at home…read more The dogs loved her and they were much calmer when we came home. She also brought in papers and packages so the house looked as though we were not away. The visits were on a regular schedule so the dogs were not stressed. Highly recommended.

From the owner: Going on vacation? Give your pet one too! Serving Newport News and Hampton area. Open environment,…read moreyour dog can romp and play all day. Personal experience, only watch up to 3 dogs at a time. Your dog will be happy to come back. I love animals and will treat your pet like my own. Because of my veterinary experience I am comfortable administering medication and trimming nails. $30 A day

When I did marketing in the Hampton Roads area, I called on PETA and visited this location at least…read moreonce. It was in my best professional interest not to wear or carry any leather items (shoes, purses, etc.) which I did not. I don't know if it is true today, back then the various floors were designated "dog" or "cat" floors and employees at PETA were allowed to bring their pets, or "companions" or "companion animals" as I understand PETA prefers the latter terms, to work with them! Seeing the companion animals at a place of employment was an absolute blast to me! I don't recall if PETA did any business with my company, Hackworth; however, I did enjoy visiting PETA

PETA did an amazing job with my 2 5 month old maltipoo dogs! They already were having the humpty…read morehumps and fighting each other! I paid only 200 for both puppies and this included meds!!!$ Thank you PETA. It's important to have them spayed and neutered for many many reasons but my vet charges 500 per dog and honestly I'd have tried to pay it, as it's just that important. Got my appointment pretty fast and they were super kind

Purrrr-fect first visit!…read more I decided to pop in with my senior Dad for a visit while we possibly think of adopting a cat. We did not have a reservation and since it was a Tuesday and they were not busy, we were able to do so. We opted for the 30 minutes visit which was $10/pp. The employee who was working and caring for the cats was very nice and super informative. We asked lots of questions about the cats and the business itself. She was knowledgeable and helpful with all of our questions. They currently have 23 cats in residence. The Catnip Cat Cafe is spacious and clean. The cats are not confined and have free roam of the entire space with lots of toys and places to sleep. We really enjoyed our visit and will definitely return. There is complementary coffee/ tea as well.

Loved all the cats, they were so sweet. Alice is a fire cracker, she needs some energetic parents…read moreLOL.

ugh. do NOT buy teacup dog breeds! they are MUTTS and bred poorly. most are from puppy mills. they…read morecant breathe, have such bad health issues, etc! ALL teacup dogs will have this heart issue! if you want a dog that lives 2 years maximum, go ahead. support the HORRIBLE abuse behind this breed..

From the owner: pet store will be the best store for the pet lovers as it will be offering unique and premium…read morequality pet food and supplies along with superb quality of dog grooming services at reasonable prices. There is a need for a store that offers healthy and nutritious products for the pets so that they can have a healthy and well-balanced diet. The U.S. Pet Store Industry is in the growth stage and the number of homes that have more than one pet are 62% of the total U.S. population. The pet owners are now treating their pets as family members and taking extensive care so that their pet remains fit and proper.