Sam does a great job. Very personable. Making sure to take…read moreproper precaution during the epidemic. And high quality work. I had him replace the glass on two of our work vehicles and will certainly call in the future if necessary. Update: Can't say enough about Sam. He was out of town and didn't get to my windshield as soon as expected, which was no problem. Because this he gave a great discount, and fixed a chip in another windshield. Don't look anywhere else for your windshield replacement or repair needs

Had a car broken into over night and the passenger window was smashed. It was cleaned up and…read moreheaded off to work with no window. Called a few places and I got a response back right away from Randy. I decided to go with Champion Glass because the price was right and Randy was so personable. The price was actually $100 cheaper than one of the quotes I received. We handled everything over the phone and they were out within a couple hours to the work place and did a great job. i will call this company if I ever have any other issues with auto glass. R Abrams

Coming back last Saturday from an amazing day at Harrah's resort in Valley Center, but having a…read moredispute in my car with my fellow passenger who was complaining about my slow driving and scare factor in curves, my yelling called the universe. Universe heard my chagrin and sent me a not so nice little rock that hit my windshield and made me discover the fascinating world of either repairing or changing the glass. I was very upset during the whole weekend because I think if I had known better, the damage could have been repaired, but everything was closed and the weather was hot...so my crack increased in size and so my impatience to fix the situation. I went this morning at Pit Stop in Carmel Mt but left as there was no one in site (another yelper later on told me that the guys at Pit Stop have a day job and they come here when done). Ok, called second one in my Yelp list closed to me, so this is the way I heard of Champion Auto Glass. The quote offered by Randy was way cheaper than the one that my insurance was giving, so no way. He was very pleasant during our phone conversation and also the guys that came to actually change my glass during my work time came as expected. Just during my lunch time, in less than half an hour the job was done. I hope I don't have to use this service anytime soon, so I definitively will call back and use them again. And now...I will stop yelling to see if rocks divert to another side;-)

Its about time for me to write a review about this place. I…read moremet Carlos because my boss used to takes his cars there (that was about 6 years ago) and I have been going there and taking family and friends since then. He is an HONEST guy, he will call you and say dont worry about it, you have another 2 months until you actually have to change it, or something like no, you dont need to change that. He will not take advantage of you AT ALL. You can go there with a peace of mind that he will take really good care of your car and he will only do what needs to be done. Please please please, try him out, he will become like a family member and you will NEVER take your car anywhere else, just like me :-)

Friendly, professional, and trustworthy. Carlos and his crew will take great care of you and you…read morecar. They honor their work, and provide terrific service at a tremendous value. I highly recommend!

Ariel was kind enough to come to my office early on a Monday morning. We would have met on Sunday…read morebut could not find a mutually workable time. Ariel determined that the chip in the windshield of my eleven year old car had actually been repaired by the previous owner. Our meeting was brief but I was impressed by Ariel's, honesty, speed of service and kindness. I would not hesitate to recommend his service!

I had an extremely disappointing experience. I paid to have a small windshield chip repaired, and I…read morewas told the fix would prevent it from spreading. Instead, the crack grew massively shortly after, and now I have to replace my entire windshield. When I reached out, the communication was rude, unprofessional, and completely lacking in responsibility or empathy. Instead of acknowledging the situation, I was gaslit and talked down to. The messages were disrespectful, and I was blamed for something I trusted them to fix properly. Their own website claims the repair "protects your windshield from further cracking," which clearly didn't happen. The crack went from a tiny chip to a long windshield-length line after their so-called repair. I would not recommend this service to anyone. Terrible workmanship, even worse customer service, and absolutely no accountability.

Excellent service. I requested a quote on yelp, and with just a few photos I had an accurate quote…read morewithin the hour. An excellent price, and excellent service! My window looks beautiful and I haven't had any issues! The mobile service was fantastic, showed up at my work and completed the switch in less than an hour and was very patient with me while I was stuck at work. I would highly recommend using this service, the lifetime warranty keeps my mind at ease and I was very happy with the service!

I have used them once before they were the most affordable both times great price. they replaced my…read morewindshield at my home with in 45 min. Professional and quality work. Would recommend and will use again for my auto glass needs. Had windshield replaced on Toyota T100

Really good service and glass. I have a Honda Element and the cost was not nearly what I thought…read moreit would be. I have used places that seemed "cheaper", and guess what, I got crappy glass. Chief Auto Glass brought glass with now imperfections or bending. The field of view did not distort. I am super fussy and go through that. They came to my site in a matter of 2 hours with new windshield. Would I use again, yes. Recommend, yes. Were they fast, yes.

Honest. I thought I had a cracked windshield and they send a young man out, cant remember his name…read moreunfortunately. He looked a d showed me it was just a piece of dirt, etc. As a woman, some businesses are not completely honest but this business is trustworthy and I am grateful.

Well, I risked it with only seeing two reviews. Well the guy that was there, based on his business…read morecard his name is J. Knox, who was really nice. Another car was there so he worked with both at the same time. The service was fast. I think it was like 20 minutes. I only had a small chip, but the rock didn't do as much damage and didn't penetrate it through far enough. He simply just put something there so that the small thin lines don't crack and spread and filled in the half way chip in. The chip looks the same, I mean its not completely gone or anything. It's still there, but at least it wont spread/crack more which is fine with me. He did let me know if the crack spreads or anything, to come back and he'll fix it. He was pretty chill. To find this location, well, it was hard. The only way I found him was because there was reserved parking with a green sign. The little building/house doesn't have a sign or anything but I think he said he was working on it since he did have some but they got messed up. Its literally right in the entrance to your left. I was getting quotes from other locations and they charge like $69 and would probably do the same job as this guy. This guy charges $40.00 so I got a pretty good deal. I would recommend this place. Its cheaper and its the same type of repair as the others.

The back end of my Jetta was hit a few weeks ago (my driver side back bumper and trunk) while…read moreparked in a parking lot. Thankfully the girl who hit me left me her information and I turned in a claim with her insurance co. (Farmers). Although frustrated that Farmers was practically making me use their car repair facilities (that is if I wanted my car fixed sooner rather than later) I am thankful that I ended up going with Carmel Valley Collision. I chose Carmel Valley Collision for three reasons: 1) it was close to my work, 2) I yelped them and their reviews were better than the other companies (even the supposed 5* companies Farmer's offered), and 3) when I called about possibly bringing my car in, as soon as I mentioned it was a VW Jetta, the owner (who answered the phone) told me that he had worked on several Jettas which automatically made me feel more comfortable that they knew my type of car and how to fix it. Brian was my contact at Carmel Valley Collision and he was extra helpful. He came out as soon as I drove up, he even knew who I was. He checked out my vehicle, listened to my concerns and reassured me that I would get my car back the way it was before my accident (if not better - and I must admit, it looks better). Brian called me on an almost daily basis (as I requested) for updates on my vehicle. He e-mailed me pictures of the underneath damage and also sent me the estimate via e-mail for my records. He was also very friendly and customer service oriented. Carmel Valley Collision was aware of my needs and time frame that I wanted my vehicle back, but also aware of making sure that my vehicle was in perfect condition before letting me take it home. The good thing is that they also guarantee their work for as long as I own it. I did notice that my back reverse light on my driver side wasn't working (thanks to VW's smart system) which is hooked to my trunk which they just repaired. I called Brian and he had me stop by and he replaced it right then and there with no problems - it took less than 3 minutes and I was on my way. Brian also called me a few days after I had picked up my car to make sure everything was still running and looking smoothly. I highly recommend Carmel Valley Collision, especially to VW Jetta owners - they know what they are doing!

Helped me fix my bumper that got slightly torn off from a curb. They were honest and said the whole…read morething could be replaced or it could just be bolted up, which was fine by me. I appreciated their honesty and will definitely be back should I need more body work.