I developed a bubble on my Mini's tire after 2040 miles. The service manager at RS explained to me…read morethat since Mini did not manufacture the tire, they would not warranty it. They offered to sell me a new tire for $370. I took my car to Gateway and replaced the tire for $130. A premium price does not guarantee premium service.

My husband and I (really my early birthday gift :)) were looking for a reliable car that was…read moreaffordable and safe for our future family. Thankfully Charles Taylor helped us find this awesome 2016 Subaru Outback that was preowned and had all the carfax from only 1 owner. He was able to get us approved and gave us a reasonable price for the vehicle. If you're there looking for a car, please look for Charles, he's the man for the job!

I've purchased a few MINIs from Roadshow Mini over the years, and they consistently deliver a…read morefantastic experience. The staff is welcoming, knowledgeable, and genuinely passionate about the brand. The sales team doesn't play games or use high-pressure tactics--they just focus on helping you find the right car. The consistency from the initial purchase right through to the service department is exactly why we keep coming back. It's rare to find a dealership you actually trust, but Roadshow hits the mark every time. Highly recommend!

We bought a car in record time! Denzel was fabulous and made it easy for us. He was very friendly…read moreand knew all the answers to our questions! He made our day go very well! Brandon taught my husband a lot in a short time about the van! Thank you all!

They suckS they always have excuses for when you bring your vehicle back to them,that same problem…read morethat they supposed to have fixed with a lifetime warranty Liars they are Liars, I will never buy another VOLVO or Mazda no vehicle associate with Volvo especially those that work here in Memphis, the operator she sounded black was rude. The front counter black lady was rude. I have to give them at least one star to send my review if it wasn't for that I wouldn't give them now star.

THANK YOU ALEX!!!…read more Please also tell your team thank you for the amazing service, for being so friendly and for working quickly so that I can be on my wa!!! I am passing through TN on my west-to-east coast drive and it's the first time I have ever interacted with the local community. My car service lights turned on while I was driving along the 40E and I panicked, knowing that I have 13 more hours of driving to go, I needed to find the closest Mazda dealership near me. In my search, I was routed to Volvo of Memphis who were able to help me check my car. Alex picked up the phone and has been helping me through the car safety process all the way. He was honest and clear with what I needed to have done to ensure a safe drive for the rest of my journey. Thank you Tennessee for the most welcoming hospitality. Thank you ALEX for going above and beyond!!! I'm sure I'm not the first to thank you for your kindess and for taking such good care of my car. I don't know if we will ever crossed paths, but I am ever so grateful that we did. Tennessee will have a special place in my heart because of you :) -c

I would give this place 10 stars if we could. We called on Wednesday to inquire about adding…read morerunning boards on our new 2023 Gladiator, Jay got us in the next morning promptly at 9:00am. We are extremely satisfied with the work and the staff. I definitely recommend CROSSROAD for all your custom Jeep and truck needs. Thanks again Jay !!!

If you need running boards, Jeep lifted or Custom Tires, Go see J !!!…read more They have Excellent customer service. And the work was done well and in the time frame I was promised....

Bought a used car on a Saturday, check engine light came on two days later for an emissions issue…read more Dropped it off the next morning and it was ready the same day. Thank you Autonation Wolfchase Ford for the great and fast service.

I needed a new battery for my car. This location is close to our house. Also it's where we bought…read morethis car. After I got home and looked closely at the paperwork I noticed this. In the midst of my name it says " do not service ". I believe this is because the last time we had it serviced I gave less than 5 stars. That service advisor told me something would not change and it did. How can we give a 5 star rating if you don't keep your word. This time the parts guy provided 5 star service. My 4 star rating is based on years of being a customer here.

I purchased my 2022 Honda HR-V on the last day of 2022 at this location and I've never been…read moredisappointed. The process of my car purchase was easy. I knew the car I wanted because I did my research before arriving. William was my salesman and I will never forget his face. I was in and out in 30 min. I was greeted at the door by him, showed him the car and he took my licenses so I could take it for a test drive. The car only had one thousand miles, it drove perfect and William answered any questions that I had. He made me feel confident that I had made the right choice. I walked off the lot on New Years Eve with a new car. It was the best day ever.

Kudos to Martavion at Wolfchase Honda…read more He and Abdul, the Service Manager, have shown nothing but patience and professionalism with me. The service manager (Abdul) came out personally to greet customers, and when I shared my concerns, he made sure I was fully taken care of. I've been calling because I was still having issues with my brakes, and not once did they become impatient with me. They always returned my calls when I left voicemails and made sure my concerns were addressed. Hopefully everything is finally resolved and I won't have to bother them anymore about this issue If you're looking for great service, go see Martavion at Wolfchase Honda and tell him Celia sent you! Thanks again, Tay and Abdul!

Been calling the last three days trying to buy a car from these people lol. The man TJ is an…read moreabsolute joke! Then spoke to a Tondra, said she'd text and call me back in 5 mins never heard back from her. What do yall even do all day at a place that sells cars when you can't even do that?? I'll be buying somewhere else.

I recently brought my 2021 Jeep Grand Cherokee (purchased new in 2019) to Wolfchase Dodge Jeep Ram…read morefor brake and rotor replacement. I paid $1,800 for all four wheels to be serviced using Mopar Genuine Parts -- or so I was told. Unfortunately, my experience raised a number of serious concerns: 1. Jeep Wave Tire Rotations Were Skipped * My Jeep Wave account shows that tire rotations were never performed during my last two oil changes here. * When I asked about it, I was told "it wasn't authorized," even though tire rotations are supposed to be included under Jeep Wave benefits. * This omission left me wondering what else may have been missed during standard services. 2. Prior Oil Change Failed to Catch Brake Issues * Less than one month ago, during a scheduled oil change, I was told everything looked good on my vehicle. * Now, suddenly, all four brakes and rotors had to be completely replaced. * Again, this makes me question the thoroughness of previous inspections. 3. False Claim of a Technician Test Drive * During my brake service visit, a service advisor named told me the technician had driven my Jeep and noticed it was shaking. * However, my Jeep app, which tracks vehicle movement, showed zero alerts and no change in mileage from the time I dropped it off to when I picked it up. * This strongly suggests no test drive actually occurred, despite being documented and told otherwise. 4. Mopar Discount Miscommunication * At first, I was told Mopar service coupons weren't honored at this dealership. * Later, another service representative clarified that they do accept Mopar coupons, but cap the discount at $50 because the dealership is "individually owned" and doesn't operate like larger Jeep service centers. * I feel this should have been clearly communicated upfront, especially given the high service cost. 5. Lack of Trust and Customer Value * With tire rotations not performed, possible misleading communication about a test drive, and very limited coupon acceptance, I ultimately felt undervalued and misled as a customer. * I have always taken pride in maintaining my Jeep with certified Mopar service, but this experience left me questioning whether this dealership upholds the standards associated with Jeep and Mopar branding. I strongly recommend double-checking everything if you bring your vehicle here -- including asking for part numbers, service verifications, and confirming what is actually being done versus what is being claimed. I also encourage management to provide more transparency around Jeep Wave services, vehicle handling, and honoring Mopar discounts fully and fairly. As a Jeep Wave client, all my maintenance is thoroughly tracked and logged; however, this dealership fails to do so at a sophisticated level. I'm disappointed but hopeful my feedback leads to improvements for future customers.

I came into this place prepared to drop my car off and ended up sitting there 2 hours when they had…read moretold me on the phone that they would give me a shuttle ride home. I was then angrily and rudely told that shuttle rides are just a courtesy and they don't have to operate on a schedule for me. I think when you spend 47,000 on a car you don't need any lectures about courtesy. Not to mention the only reason I'm in the shop today is because the tire was leaking on the back side when they sold it to me along with an SRS airbag warning light that came on 2 days after I drove it off the lot Toyota's are good cars but ever since they started making them in the United States the quality has gone far down. I would give this place zero Stars if I could.

Today's experience was less than desirable. Especially Considering I was walking in with intention…read moreof purchasing in cash, a vehicle from your business. The vehicles obvious drop in price. Was due to the main deal leak, of which your business knew about. That was not listed in your description of the vehicle, which now I view as rather deceptive after two hours in a car. I'm not sure how you expected to sell the vehicle on the tires it has since one has a protruding bubble. And none of them match. And all of them are dry rotted. Brakes are visibly low to nonexistent. And if you have no knowledge a rear main seal leak is a huge issue. That often, not always, has cascading effects. Now all that aside. Your business still chose to act without integrity. Your sales person was rude when confronted about the new price.( I can't remember his name, he made no effort to remember mine and called me "Blake") Your company wanted me to foot the bill for a poor purchase on your companies part.

outstanding customer service! was kept informed about the steps throughout the process. so much…read morebetter than dealing with unscrupulous dealership! 5 stars!!!

I didn't want to go through the hassle of privately selling my vehicle . I could have received more…read moremoney doing it that way but I just didn't have time. I went to several local dealers and another on line service and Carvana offered the most money for my vehicle . I filled out everything on line , received my offer, took the vehicle to Carvana in Memphis and in less than 10 minutes walked out with my check. I don't know what they could do to make it any easier. In my opinion it's the best. It was a great experience .