Everyone here was beyond helpful and knowledgeable. Excellent customer service, communication, and…read moresupport. Couldn't be happier with my trailer or experience here. Tyson and Micah were wonderful to work with as well as all of the staff I had interactions with.

Great job installing new tires fans, a camera and doing a full safety inspection on my trailer…read morebefore a trip to Oklahoma!! Trailer was ready when promised and in tip-top shape!!

...these guys are great! we are total newbies to this rv thing..and every service place is…read morebooked..including this one. But... Leslie told us we could come by for a quick check. Eric took time out of his lunch and helped my husband with the stabilizer bars and later even took his call when we couldn't get the ball to release. Like I said..total newbies! They made me feel safe and our trip will be so much less stressful..thanks to BDR Leslie and Eric! We plan on using them for all of our future RV needs.

Great communication, great pricing and all around great place to get your RV serviced/fixed! Lesley…read moreis a refreshing addition to the RV repair world who listens to understand and makes sure you know and understand exactly what is needed Thank you for a great experience in what otherwise is less than perfect! I highly recommend BDR if you are in town and in need of service on your RV or travel trailer!

1973 Triumph TR6 Brake Booster - Maybe functional but the exterior painting and cleanup was less…read morethat acceptable, the vacuum port wast not masked. I'll have to re-paint. The rubber dust cover on the brake shaft was reused rather than new.

Great service at a fair price. We recently had our original brake master cylinder rebuilt here…read more They did an awesome job and treated me well. I wanted to use the original part from my 1972 Chevy pickup and they did a quality job.

I Scheduled an appointment on Tuesday and told the receptionist my engine wasn't charging my…read morebatteries when I drive for long periods. I also told the receptionist that the truck camper has solar and not sure if solar was a factor for the batteries not charging. I turned my truck camper in on Tuesday morning. On Wednesday morning, I called for a status update. The receptionist said the truck camper would not be looked at until Monday of the following week. This was unacceptable because I was leaving Wednesday around noon for my Thanksgiving plans. You guys worked an hour on something I didn't ask for. Specifically asked for a check on why my engine motor was not charging the batteries while driving. Ultimately, my boondocking Thanksgiving trip was a little bit more difficult to manage because of the lack of battery power to the truck camper Nice fancy bronco the owner drives. Must be nice ripping people off.

We own a 2022 Berkshire XL 37A, class A diesel pusher. On our last outing we had a leak coming…read morethrough the AC intake in the bedroom. The only water source is the AC unit on the roof at the rear of the coach which happens to be above the bedroom. I immediately suspected a clogged drain line. Supporting that suspicion was the lack of condensation build-up coming out of the drain line (the front AC unit was draining just fine). Although this can be an easy DIY fix, I am a senior and still recovering from a terrible ladder accident/fall so going up on the roof was not an option for me. I called a mobile RV repair service and they quoted me a minimum of $600 for the repair. A person at the RV storage facility we use suggested I call American RV Service Center. I called last week and spoke to Morgan. She was very helpful but initially said her next opening was in August. I told her we are going on an outing July 22nd. She said she would see what she could do to get us in before then. After a few minutes she came back on the line and told me because it was presumably a simple fix she could get me in Friday the 19th. She advised me they charge $175 an hour and it shouldn't take more than 2 hours. Today (the 19th) they got our coach in. The tech found there was no clog, the line was clear. He did find that the drain hose connected to the pump did not have a clamp securing it. He put a clamp on it, confirmed that the pump was working and then tested the system. With the bedroom AC unit on for a while, the system began draining the condensation build up, operating normally. No leaking inside. Problem fixed. Morgan was great to work with throughout this process. They went above and beyond to get us taken care of knowing we have an outing planned. The temps will be in the triple digits where we're going and having both AC units working will be a life saver! Their service costs are fair and their customer service was excellent. Also, it's nice to call a business and have a live person answer. I highly recommend American RV Service Center!!! Thank you Morgan and thank you tech (unfortunately I did not get his name).

Rolling into Adventure with RV Maxx!…read more As a first-time RV buyer with dreams of cross-country travel and a trusty 4Runner as my sidekick, I knew I needed the perfect lightweight trailer to hit the road in style. Enter: RV Maxx--the hidden gem of Rocklin! From the moment I rolled into their lot, the team made me feel like part of the RV Maxx family. Huge shoutout to Mike, who saw me struggling with a stubborn hitch lock (no key, of course ) and didn't just help--he sawed it off, spray-painted the hitch black, and sent me off with a smile. Who does that?! Legends, that's who. After a few visits (and more than a few questions), I fell in love with the 2021 Shasta 18BH--compact, cozy, and adventure-ready. It checked every box I had and then some. From Kyle's friendly walk-throughs to Randy, Steve, Jordan, Jenna, and the ever-awesome Mike, this whole crew went above and beyond to make sure I was taken care of. No pressure, no salesy vibes--just good people running a genuinely family-run business. If you're dreaming of RV life and want a team that treats you like family (and not just a sale), do yourself a favor and swing by RV Maxx. They've earned every one of these 5 stars !

Nice people and seem honest. Genuinely helpful and nice to talk too. I would recommend as the other…read moreRV places don't have a good reputation.

After a couple of disappointing experiences elsewhere, we were referred to Basecamp RV by our…read morefriend Kathy at Future Ford. We had a very specific type of travel trailer in mind, and Basecamp had what we were looking for. Finding the right trailer is only part of the process--the rest comes down to communication style, customer service, and making the experience as smooth as possible. From our first phone call, the Basecamp team was responsive, and easy to work with. When we arrived for our appointment, Erica gave us a thorough tour of the trailer and answered all our questions. The trailer was competitively priced, but we had been pre-approved for a specific amount and wanted to be sure everything would fit within our budget. While working with Erica, the owner, Skylar, took the time to come over and introduce himself. While there wasn't a lot of room to negotiate, he wanted to make the deal work and did what he could. We really appreciated that effort. The paperwork was straightforward, and a week later we returned to pick up our trailer. Their technician was thorough and made sure we understood how everything worked. As first-time travel trailer owners, we had a good experience. It was a smooth experience. From start to finish, Skylar, Erica, and the entire team made us feel comfortable. We would recommend them to anyone looking to sell or purchase an RV or travel trailer.

We had an amazing experience buying our camper here. Skylar and his team went above and beyond,…read moreeven holding the camper for us for a week while we sold our toy hauler. The facility is super clean, cozy, and welcoming--you can tell they really take pride in the place. Everything was spotless and it even smelled amazing when we walked in. Nick did our walkthrough and was fantastic. He took the time to explain everything and made sure we were comfortable before we left. Skylar is very hands-on and clearly cares about his customers. Even if responses aren't always instant, it's because he's out on the lot helping people. We couldn't recommend this place more!

My converter went out on my 2008 trailer. The converter was discontinued and I was having a hard…read moretime finding someone to help me get it up and running. I spoke with 3 other places that either charged me for diagnostics but told me they couldn't find a replacement or I just couldn't get in to be seen. I found Joe on yelp and took a shot. He told me he could pick up a converter and come see me that night. We weren't able to connect but he did come out the next day. The converter he bought wasn't going to work out so he took it back and told me he would shop around. He didn't charge me for that night. Now some of the reviews mention erratic scheduling and TMI over text. I can concur that is also true, but I was desperate and in a bind. This is why I gave 4 stars vs. 5 stars. I will say when he did make it out, he and his partner did not disappoint! I had purchased my own converter on amazon based on what little knowledge I had. When Joe came out he did not know what I bought and they sat down and rewired my whole setup in less than 3 hours! I need to give a shoutout to that skill! Pro Tip on communication: Text don't call and keep your calendar open if you want to get the job done. I a guarantee you will still get it done faster and cheaper than some of these other places I have recently contacted!

Would leave no stars if an option. Got scammed, Joe charged me to order slideout rails that he…read morenever did order, later weeks later made up a story that it was shipped back without his knowledge and that he owes me money but can't pay me back. It has been months now and he has now ghosted me. Do yourself a favor and chose a different rv repair and do not give this man a single dollar upfront.

You want quality parts at an affordable price this is the place. They also professionaly install…read moreeverything they sell.

Thank you Daniel for taking care of my order. You were zero…read morepercent at fault for my error and 100% deserving of gratitude for fixing the issue. Sincerely thank you for making everything go smoothly.