The manager and young lady working up front are great help and amazing customer service ,…read moredefinitely will be coming back

Gerald helped me change my battery and did such a wonderful job: cleaned off the corrosion and was…read moreso friendly. I REALLY appreciate what you guys and gals do here. I truly could not be more appreciative. Thank you so much! Toyota would have maybe charged the same(maybe more) but taken at least 3 hours. It was $230 here for the gold 3 year warranty battery here and took less than an hour.

4 reps at counter ready to help, wow what service. Reps are friendly and know their parts. I needed…read morethis part after describing it but forgetting what it was called. The rep helping me knew exactly what I was talking about. Make sure if you have AAA to show your card for a discount on some items. If you dont have a AAA Card, if you purchase online and do in store pickup sometimes the prices are at a small discount. We come here often and they always has the parts we need at good prices which is why we come back.

The only thing better than the parts Napa provides is its customer service. The level of customer…read moreservice from everyone at this location has been excellent, but most recently, I had the pleasure of working with Lisa. She was very knowledgeable and a pleasure to work with, and that's the reason I'm leaving this review. Thank you, Lisa, and everyone else at Napa.

My goto auto store. Very knowledgeable, always helpful, and have a very broad selection.read more

The staff here is outstanding! They make every effort to make sure your taken care of . I bought a…read morewiper arm for my back window. They had to order it. Jacob not only helped me remove the old one, but also install the new one. I came back the next day and they installed the wiper blade as well. Great service is a constant habit with these guys. I highly recommend their store!

Alex help me out. He came to a damsel in distress and didnt even make me feel dumb. On top of that…read morehe saved me $100 just by being a great guy. Thanks

Buyer beware. Carquest does not accept returns that have been opened, under any circumstance…read more Counter staff was rude and was looking for an argument. I suggest going elsewhere. I tried to return car polish that did not work. I was told that it did and no returns on opened product.

My car didn't start so a friend jumped it and I took my car here to replace the battery. I've never…read morehad a dead car battery before. Anthony M. was especially helpful and I appreciated that he wore a mask and wore it properly. He tested my battery and it came up as low so we decided to replace it. He was very helpful and nice. I liked all the covid precautions they took as well. The store manager was nice and explained to me why the battery was so expensive, because of my car's computer system. He did not wear his mask properly which made me feel uncomfortable. The entire process was 25 minutes. I would return here in the future.

I came in on Wednesday, 4 March because I had a check engine light on. Mason was behind the…read morecounter. He helped me out and printed out the test results. I was very happy with the service and the professionalism displayed by the employee.

These guys are the best! From a business end of things, they are by far WAY better than any of the…read morered or green parts stores

Lisa is the BEST!!! Her customer service is top notch for sure!!! She was so understanding of my…read moresituation and was so kind.. she deserves a huge raise! It's so hard to find customer service reps that actually care about their fellow human, but she really does.. thank you Lisa.. I hope your boss reads this review

I was quoted $40 for a battery jump start and the tech arrived in 30 mins as stated in quote. The…read morequote was definitely a deal, and I appreciated the promptness and friendliness of the tech. Thank you, Lucifer's Auto Parts!

I was shopping for estimates to replace the battery in my car. Cris responded with quotes for…read moreseveral suitable alternatives, all of which were much cheaper than I had been quoted by my dealership. He arrived at the scheduled time and made the changeout in about 10 - 15 minutes. Fast, courteous and great service. I highly recommend for your battery replacement needs.

Easy to get appointment Quality service…read moreThey do a thorough job with your car, so you feel confident of a job done correctly

They were very professional. Said they would call me back and they did when they said did not start…read morework on my truck until permission was given was kind of pricey, but what was expected I will definitely be going back in the future for my truck.

I brought my Subaru Crosstrek to Japan Auto Care after getting a pretty rough and expensive…read morediagnosis from the dealership. They told me I had an upper pan oil leak and cam tower leaks that needed repair. The quote I received was way too high, so I reached out to Japan Auto Care on a family member's recommendation. Matt and the team were great from the start. He assured me they would be transparent about the work and offer a fair price, and they delivered on both. Communication was clear throughout the entire process, and they even followed up after the service was complete to make sure everything was running smoothly. You can tell they genuinely care about the quality of their work and about their customers. I would not hesitate to bring my Subie back here again.

I was recommended Japan Auto Care by a customer of mine when talking about supporting local…read morebusinesses, I work at an employee owned company and this is important to me, but sadly I will never recommend them. I brought my car in to get my ac fixed. I've had an issue with not being able to recharge it and when I brought in my car it would not make cool air, heater still worked and this is important for later. I waited around 15 minutes to be seen as there was no one in the office and eventually one of the service techs came out to ask what I was doing. He was nice enough to check in my car and send me on my way with the expectation that it would be worked on that day. Fantastic! I'm a single payer household with one car and two days off just like many of you reading this. I got a call about half an hour after that from the person who was working the office that day, they informed me that the service tech was mistaken and they didn't know how the scheduling system works for when the work will be done and it would be a few days. I should have known right there to just pick up my car but I wanted to give them a chance. Just under $1400 for a new compressor and the labor to install it, I was thinking it was steep but I wanted ac in my during the heat wave of the summer. I paid and picked up my car using the after hours drop off. (The combo was off by a digit and not the one they sent me initially.) I drove my car less than 500 miles before my car broke down, when the work was done to my ac it seems to have killed the blower inside my intake manifold. I know that because I brought my car back and explained what happened. They told charged me for a check engine light diagnostic, told me what the issue was and asked me to pay another $1300 for a new intake manifold. Not a single word about taking any kind of responsibility, discount to make it right, nothing. I took my car and got a used manifold and got it installed. Which worked fine for a while until that one also blew. If I could go back in time, I would take away the excitement I had for having ac for the first time in a summer because now as we approach winter I can't use my fans at all without having my car stop again. I paid almost $2000 for the privilege of being hot in the summer and cold in the winter and trying to use my air will throttle my engine at low rpms. I will answer any and all questions about my experience if anyone would like to send me messages. To those hard working people out there who are worried about getting work done and there being no recourse, for the amount I paid, the dealer would have been better and taken care of problems that arouse.

They provided excellent customer service, prompt work, and a clean room to wait while completed. It…read moreis rare to find an auto service place that is so polite and courteous. Highly recommend. I found my new oil change location!

A/c fixed great price and great service as always in at 8am done at 11:30 am…read moreThanks Mike and crew