So lets begin with this....I went in on May 6th, 2013. Filled out all the forms for auto insurance. I paid in FULL over 3,000 dollars. I paid back insurance to two other companies. Well a certain employee sent one of the back payments to Travelers Insurance Company. This started an avalanche of total bull shit....UNACCEPTABLE. Then Travelers instead of going beyond the call of duty, and forwarding the check to Plymouth Assurance Company. Sends that check back to me. And the other check to Arbella Insurance was applied to the wrong policy..WTF. I had to go to the bank and get a copy and then Staples to fax it to Travelers. In the mean time...THEY CANCEL MY INSURANCE POLICY...Seriously....I have had it with Nolan Insurance....Being told sorry over and over doesn't cut it. After they cancelled I received a check for little over two thousand dollars....She told me to send it back to her...NO NOT GOING TO...I deposited it in my bank account. Then I get a reinstatement notice and a bill for the same amount of the check. To add salt to a wound...4 fracken times I have asked for an address change and according to my date of license....I have been driving for 25 years....NO more like 37. It takes no time to have an endorsement done to change anything on a auto insurance policy. How do I know? I did exactly that job at a major downtown Boston insurance company. So to sum it up.....Nolan Schelle (sp) SUCKS and I would like to take Travelers Insurance red umbrella and shove it up someone's.....____________. You fill in the blank. So now I will go back to my old insurance agent....Metro Insurance. Where the women know what they are doing.... read more