You are such great people to work with when our Family faced these circumstances just nice to know…read moreyou have amazing people in your organization who actually truly care about your clients Family keep up the great customer support

Unfortunately our family has had three funerals within the last two years. Very fortunately we had…read morethe pleasure of working with Burnham-Ours Funeral Home here in Chetek Wisconsin on all three losses. During a time of family grieving they provide a full turn-key service and really relieve much of the burden that a funeral brings to a family. Full funeral service including cemetery coordination and headstone selection where applicable are provided and assistance on the post funeral gathering for family and friends including location and meal coordination. Very conveniently our family was able to pay for the majority of the expensives with one check to the Mortuary. Tom and his staff have been very professional and reasonable. Body prep and casket selection could not have gone any better. All three funerals were open casket. They assist with obituary prep and posting in local newspapers and broadcasting notification of funeral services on the local radio. We also want to express on very very sincere thanks to Sherry who coordinated our first two funerals, she is a consummate professional wrt to funeral prep and activity planning. Other mortuary's we deal with in the future, outside of Wisconsin, will have a very difficult time living up to this high standard set by Burnham-Ours Funeral Home here in Chetek Wisconsin. Thank you Tom and your wife (the owners) for three very professional and truly memorable experiences!

I cannot say enough good things about the Hildebrand Russ Funeral Home and the fine service and…read morecompassion shown by owners Tom and Andrea. Through the course of my husband's illness and sudden passing, we had not had time to notify the funeral home of our intention to use their services. Tom and Andrea were very understanding and responded promptly when called upon. Plans for cremation went without a hitch, and Tom was very helpful as I took time to create the perfect urn box. A Celebration of Life will be held at a future date, and I know Tom and Andrea will help with details when the time comes. I appreciate their kind and gentle ways, their patience, their attention to detail, and the little things they do to help loved ones get through a very difficult and emotional time.

As a young man dealing with the death of my parent I had no idea where to start or what the process…read morewas once a family member passed away. The folks at Hildebrand-Russ were kind, patient, and very helpful. They listened to any and all of my concerns and were very supportive during the most terrible time a person can face. It has been a difficult process for me and Hildebrand-Russ has handled it with the delicacy and expertise I would expect of a top notch funeral home. It has been a surreal experience for me as I have only attended one other funeral in my life and I sure wasn't comfortable in this setting. But it is a quiet and respectful business and they put me at ease instantly. They went out of their way to check up on matters beyond what was necessary simply because I was lost and unsure of what to do next. They, along with hospice, have greatly helped me through this process. Hildebrand-Russ exemplifies the dignity and respect that the funerary industry should be. My mother was in good hands with them and I highly recommend their services.

This seems like a nice business but for those that want a simple cremation for a much less…read moreexpensive price contact First Wisconsin Cremation. I saved over $2K with their services and they were great in every respect.

From the owner: You don't have to plan your loved one's funeral alone. At Torgerson's Funeral Home in Black River…read moreFalls, WI, individuals and families will benefit from professional funeral services and grief support. These trusted and caring directors and staff are devoted to serving you during this difficult time. This compassionate funeral home provides personalized services in a warm and inviting environment. Skilled funeral directors will work with you to create a memorial that truly honors the life of those who've passed away. You and your family can take time to personalize funeral arrangements based on the personality and journey of your loved one's life. Knowledgeable staff members will be there to educate you on funeral pre-planning services and burial insurance. You can also turn to them for resources on coping with grief and processing emotions. Feel free to ask them questions regarding cremations, burial sites, and obituaries. Let the experienced and caring team at Torgerson's Funeral Home help you celebrate the lives of your loved ones. Call them today at (715) 284-4321 or visit them online for more information.

My mother-in-laws husband died and as next of kin she had not been in charge of her husbands…read morefuneral wishes as they took everything through the deceased brother instead. My mother-in-law had absolutely no idea what was going on from start to finish because none of the funeral home staff included her in on anything. As the decedent's wife, she should have had 100% say on the whole thing. She wasn't even mentioned by the Pastor that did the service. She and her children were treated like dirt. I understand divided families as she was a second wife, but there is still an order of things to maintain.

I got to do a personal tour of the funeral home! It is a…read moremost beautiful and modern setting that would put any family member at ease! The employees are very professional and empathetic towards anyone whom enters their establishment. A very beautiful property that shows care and thoughtfulness throughout!

I subscribed in the digital copy of the Leader Telegram in February of 2023. I was unable to read…read moreany articles on my phone, laptop or PC. They charged me again in March of 2023. I have called the company and spoke to a CSR to request a refund only to be told about their "no refund policy" in which I informed the CSR that services were not rendered and I expect a full refund. He claimed he was emailing a higher up to request the refund. As of today, 4/2/23, I have yet to receive any sort of refund and I am still unable to read any articles. I've called each day, numerous times, waiting on hold for 20+ minutes each time. I also chose the option to receive a call back without losing my spot in line, but no call from them. On Friday, 3/31/23, I waited on hold for 48 minutes only to have them disconnect the call and the automated system told me to call back during regular business hours. Included is a screenshot to show me logged in and then trying to sell me a subscription. DO NOT waste your time or money.

I am very disappointed with the Leader Telegram. My husband and I took a picture and what we wanted…read moreto say in our daughter's obituary into the Leader. The person was very nice and respectful. We went a back a couple of days later. I didn't look at the obituary right away, so when I did they didn't add 3 of her aunts and uncle to it. I called them the next day and told her the mistake. She told me if I wanted they would run it again for half price. REALLY, we already paid 175.00 and you want us to pay half for the mistake you made. Just ridiculous. We can't use the one we got, what a waste of time and money. We will never buy or use your paper again. We will also tell everyone we know what happened .

To start, they no longer have a physical address in Wausau, only a wearhouse. Can't call anyone…read morewith questions, have to e-mail. Pricing is atrocious. $456 for an obituary, printed once with a black & white photo. They don't even provide you with a copy of the paper the obituary was printed in, you have to buy that seperate on your own! Then another $60 to print the required notice to creditors once a week for three weeks. If I ever need any of the above services again, I'll use the Wausau Pilot & Review.

I do not recommend subscribing to this paper. Didn't get the Sunday edition, called and went…read morethrough all the hoops reporting the missed delivery. Paper was still not delivered Sunday, and not on Monday either. Another call to "customer service" who was snotty and argumentative. Could no longer deliver Sunday paper, could only give .25cent credit! Missed deliveries seem to happen 6 times in 12 months!

I feel better packing an umbrella... just in case, and getting travel insurance…read more My recent trip to Iceland was a success, except our luggage stayed in Seattle. The team at Travel Guard couldn't have been more helpful. I got follow up's and updates. I was allowed to buy what I needed up to $400 if the luggage exceeded twelve hours delay. The bags came the end of the next day, but needed a warm jacket for the intense wind and cold. I've been home a week and received my reimbursement check today.

100% waste of money. We bookede a hotel through Expedia, and paid extra for the Travel Guard…read morecancellation protection. The 2026 ice storm left us housebound so we had to cancel our reservation. Travel Guard then denied our "inclement weather,' claim, so we're out $160.00. I guess "ice," doesn't count as inclement weather? Bottom line....they will find a loophole or fine-print to deny your claim. Read the reviews and consider yourself lucky if they followed through. I will never purchase insurance through this company again.