This is a pretty cool little pet shop. The employees/owners are really great and will take the time…read moreto answer any questions you may have. They don't have a huge inventory but what they do have in there is of use to any pet owner or perspective owner. The animals they have are always healthy and well cared for too. We will definitely continue to shop there for as long as they are open, even if for nothing more than the excellent service!

This is the true "pet shop" in Lynchburg with a large selection of pet supplies and actual pets…read more I have not purchased any of the smaller animals, reptiles or fish from them but the facility is clean and the staff clearly have a passion. The puppies are really well taken care and seem happy. What I have purchased there and will keep purchasing is the specialty dog food which my dog requires and is cheaper than what I would have to spend buying it online.

I Love the fish department I can't speak for the other parts of the store but I really Enjoy this…read moreplace and love that it's not a big chain

I have to rave about Petopia and their employees (Ellie)? I do believe and everyone else ! They…read morewent above and beyond for me today they knew I fell in love with a specific dog and that dog with myself and they did everything they needed to do to work with me and make sure myself and my son was going home with our new member of the family . Petopias employees stayed on the phone most of the day working with me and working out the details and made this the most pleasurable experience I've ever had with such circumstances. I cannot say enough good things about this business .

Got surprised with a Husky Puppy for Christmas. Everyone was so helpful, according to my husband.read more

NEVER bringing my dogs here again, and neither will my parents. Which sucks because before the dogs…read moreseemed happy going there previously. SO MUCH went wrong!! First off my dogs stayed Friday to Wednesday and on Sunday they called and told me one of my dogs was going to run out of her medicine (I have 3 and my parents were boarding their 1). I knew before dropping them off me and my boyfriend triple checked we brought enough pills. We do not pack extra because I'm scared we will forget it there and run out. They called me Sunday morning telling me I did not pack enough. I knew I did so I asked if they dropped any or double dosed her. They told me that it was my fault I did not pack enough. At the time I figured maybe I did make a mistake, so I said just half her dose so she has some each day at least. When I got home I checked her pill organizer. We even have a one month long pill organizer for her to make sure we give her her pills each day. I found I pulled the correct days/amounts for her stay. It proved to me that this was not my fault but they made a mistake (which wouldn't be a huge deal if they would admit to it honestly). Instead they were rude and just repeated that it was my fault. On to the next issue. One of my dogs has an extremely sensitive stomach. She eats different food than my other two. So we packed them each a bag of food each day. At drop off my boyfriend emphasized that she could not eat any other food due to allergies. They should have not had enough food for Wednesday as they didn't need it since they were being picked up that day. When I picked them up they even said that had enough of their bags of food to eat today. This was a major red flag as it meant they did not feed them one day or they fed them kennel food which will make my sensitive stomach dog sick. When asked about it later they said they got kennel food. Which she can not have! And that it was our fault it was not on her file. THEY WERE TOLD AT DROP OFF. Also they did not have permission to feed kennel food to them, and did not call before hand to make sure it was okay. So they either lied when I picked them up saying they had enough bags or they lied to my boyfriend they they told him they gave her kennel food. So somebody lied. Now for the BIG ISSUE. My three dogs and my parents dogs were there. My three and my parent one had not had contact since May before going to the kennel in July. They have also been nowhere and are UP TO DATE ON ALLL VACCINES. When we got them back alll we're coughing and snotty and runny eyes. After taking to the vet we were told that it was not kennel cough but a virus that was from unclean conditions! We reached out to the boarding facility and they informed us their place is clean and they took no responsibility saying what do you expect it's like bringing your kid to daycare. The attitude from Dani and other who were speaking to us about the incident was awful and they were doing nothing but shoving blame on us even though the vet said it was a type of virus that is result from unsanitary conditions. All three of mine and my parents caught this, and when they started to show symptoms the vet counted dates for incubation periods and they didn't go in with it they got it there. Only two of them shared kennels as well and the other two had their own. But they all got it. They also posted on social media that one family pups have a cough so they are canceling daycare for the week. That is untrue two different household of dogs have it and it is WAY MORE THAN JUST A COUGH! My parents dog is old, and on three medications for this and NOT improving!! I wouldn't recommend this place to anyone, because if anything happens to your dog they will not take any kind of responsibility, they will give you generic responses that are filled with nothing but attitude. Also they weren't even telling the whole truth it's not just a cough it's worse., and it is terrible watching my dogs go through it due to their poor cleaning abilities at Three Oaks. Never recommending them again and can never trust them again either.

This is a great place! I came from out of town to take care of my dying father, and needed a place…read moreto keep my dogs during the day. The staff and owner at Three Oaks Pet Resort were absolutely wonderful and caring. I am very picky about where I take my dogs, and I was a little nervous and wanted to try it out before I committed to bringing my dogs back. I knew after the first day this was the place to bring my babies. My dogs were excited to come there every day, and that says volumes about how they were treated while they were there. I have 2 German Shepherds and they don't mince words about their experiences! They loved their time there, and I so appreciate that the staff and owner were so accommodating during this very sad time. Thank you for being such a great and reliable place to bring my beautiful pups. May God bless you each and every day.

We LOVE Krissy! She's thorough, professional and so gentle and caring with my little maltipoo. She…read morefinishes in under two hours, and most of all I really love how my pup isn't waiting in a cage surrounded by other dogs barking or crying, which can be incredibly distressing on both dog and parent! None of that here since it's a smaller business. The front staff is also really nice, welcoming, and helpful should you need any pet related items!

Such a cute store and they did a great job clipping my big dog's black nails!…read more Good quality store with good prices and friendly employees and owner.

This is a super cute little pet shop in adorable downtown historic Staunton, VA…read more It's in a great spot with free public and city parking (nights and weekends) and tons of other shops and restaurants nearby. It's closest to and shares a space with the new soap shop, Essentially Zen and has the side steps leading up to The Depot Grill. They have tons of items inside and a large raw hide bar area. They had grooming items, leashes, toys, facial cleaner, flea and tick treatments, allergy friendly foods for dogs and cats and loads of treats. I especially like that they have a cooler up front where they have puppy cookies and pastries and little birthday cakes. Staff were friendly and greeted us and offered assistance as needed. We purchases some soft baked goodies and a few other small items as well as two cookies and the babies loved them! We will be back. For sure.

Nice spot! The staff was friendly and welcoming to our pooch. They have a huge array of toys, food,…read moreand anything you'd need for a dog or cat. Dogs are allowed inside. Lots of fun novelty toys and a whole case of baked treats, too. Our dog loved her cupcake-shaped cookie.

We've been customers of Pet Craze for years! Always get friendly service there, and our dogs have…read morealways enjoyed the attention they get when they visit! Especially Murphie Brown!! She's such a silly gurl!!

Our dog loves this place and the workers are very friendly. The price has gotten pretty steep but…read morewhen you're in a pinch, its worth the cost.