When you're in a foreign country you have to get use to some things. Very nice hotel clean ,desk…read moreclerk reasonably pleasant, room very nice wonderful view, however you're 5 long blocks from anything. The nearest store is a Lido supermarket and a Circle K Gas station. I walked there because the hotel had no ATM machine and the desk clerk told me that the gas station has one. When I arrived at said gas station the gates were pulled down over the entire station it looked like a prison. Made me wonder about the neighborhood. Nothing was open even though it was only 8:30 am. Also to my surprise no wash cloths a sign said call operator for a wash cloth I thought that was also strange, you have bath towels and hand towels, but why no washcloth. Nice restaurant but only euros and credit cards accepted here. US currency not accepted in Ireland. Not because of you know who but Ireland is part of the EU. Free breakfast but not for the first day since I arrived by 7:00am.

You have to come to happy hour and not stay here.... They restaurant and bar staff hide talking in…read morea corner for free of making patrons drinks. When you have had enough, ask for the manager. He shows up as the guy who leaves you at your dining table with no service sitting there wondering where he went. Well....he changed roles over a 30 second period and disappears. The staff is trained not to ever look up and acknowledge people are wanting service. They all have negative attitudes and ruin the whole vibe. What a piece of shit hotel.

This was one of the 6 hotels I stayed at on a tour of Ireland, and is by far the best hotel I…read morestayed at. Turns out having consistent amenities like shampoo, soap, and conditioner arent a constant normal thing in hotels. Nor is air conditioning. This hotel had both those things AND delicious hotel food. Maybe it's hard to find food to fit the budget of the included meals in a tour group, so Ive been eating some version of chicken and mash at every meal. This time I went rogue and paid for my own meal and was treated to a delicious braised beef dish and toffee pudding. Best meal I had on the whole trip was from a hotel and I still think about that braised beef. Oh yeah, the view is pretty good if you get a waterside view room. I unfortunately got a view of the roof, but I won't let that deter me from giving this place 5 stars.

We picked this hotel in Limerick because they have a car park! It is a hit or miss if you are able…read moreto find a spot. The weekend we were there, the hotel was quite busy and was unable to find a spot to park the second night and ended up paying to park across the street. We didn't know until after we paid to park that, according to the front desk, the spots out front of the hotel that say 2 hour parking can be ignored and are able to be parked all night. Besides parking, everything else was great. Staff are very nice and we enjoyed our room. The view was also really nice of River Shannon. The hotel is a short walk to King John's castle, St. Mary's Cathedral, The Milk Market, and various bars and food. It's a great place to call home base for a few nights. I'd definitely stay again if visiting Limerick again.

Air conditioning was wonderful and room was clean and location was spot on. Good quality restaurant…read morelocated on premises as well. Best I stayed at in Ireland so far.

Great hotel in the middle of downtown Limerick. Clean, comfortable rooms. Friendly, welcoming…read morestaff at check-in which was a nice change from our previous night's "deluxe" Castle stay. Close to parking garages. Would highly recommend!

If you are staying in Limerick there is no other choice. Excellent stay and this property is too…read moretier.

Overall a pleasant experience here. The family room (king + 2 twins) is a little cramped but an…read moreaffordable option for a family. Service was very pleasant and the room was dated but clean. We paid extra for the breakfast, and thought it was really worth it- a high class affair for breakfast with good food and service. The gym and pool are just OK- gym is decent but pool is small, hot tub was out of service. The parking is a little bit of a mess- there is valet, but you have to go in and find them. If you do the self park, you have to drive around to the shopping mall across the street and park in the 5th floor or higher, which can be a 10 minute excursion on its own. That being said, the hotel is in an excellent location in central Limerick, so hopefully you can just walk a lot of places. Would definitely stay here again!

This review is LONG overdue, but we felt like we hit the jackpot!! Let's start by saying, overall I…read moredon't think we had many expectations for the drive to Limerick. It was easy enough getting there from Dingle and not long of a drive. Our hotel was right on the "strand" (which is what they call rivers? in Ireland). We got incredibly lucky and got upgraded to an amazing suite when we checked in. We aren't sure if it is because it was only one night's stay, or because we used the Chase Sapphire Preferred card, but it was literally the biggest and nicest room my husband and I had EVER stayed in (August 2023). Unfortunately the hotel didn't offer laundry services for only one night, but the staff was very helpful in sharing some food recommendations for dinner and breakfast. Emily and Scott were especially helpful making sure we had everything we needed and making us feel very comfortable and welcomed into the city. The hotel itself is located in a perfect spot between being able to walk the main downtown streets and still close enough to the points-of-interests. It felt designed towards business related events and we really clean, nicely decorated and smelt good! In the lobby, they had a piano (which the F major key didn't work) but that's ok. Our junior suite was on the third floor, and was the corner room with a wrap around balcony giving 180°+ views of the city, including the King John's Castle. It was the only true king size bed we have had and even had 2 sinks! It was furnished beautifully and has perks like blankets for the glassed-in balcony and modern accent lighting. We really liked this hotel and was our favorite by far!!

Reminiscing on this hotel while we are stuck at home. I can't wait to go back due to it's staff,…read moreconvenient location, breakfast and rooms.

after staying in hostel for 2 weeks, a hotel was like Christmas morning. everything is clean and…read morecomfortable and the staff are very nice. The restaurant has good food and desserts, and is moderately priced. Great value considering the hotel is about what some hostels cost.

I am happy to include the only review for 2019! My partner, Baby Rock Star and I stayed at the…read moreCastletroy in August 2019. Baby and I stayed in the hotel for a week, while Daddy remained for a few weeks for business.

Hotel is currently under refurb and will probably be ready next year September. In the meantime…read morethey have done a good job in renovating the lobby, entrance hall and restaurant. The room in which we stayed has not been refurbished yet but was sill nice and comfy. Equipped with an hairdryer, amenities, tea&coffee facilities and even a trouser press and a telly with enough TV channels. The bar in which we had dinner served very good food and drinks, the staff were all courteous and friendly. I recommend this hotel for those who´d need a decent place to stay in Limerick...we only paid 69€ for a night, breakfast (OMG) included.

Nice hotel if you just want peace and quiet . Bar is modern and calm. Rooms are beautiful …read more City centre is a 10 min walk or 2 mins by taxi.

The hotel has its own pub and restaurant attached to it, both lack a bit of atmosphere, but are…read morequiet and they provide papers to read and sky sports, if you are just looking for a quiet stopover. Meals were a bit pricy in the restaurant but there was lots of choice and good service. Bar meals looked ok too. I would say the hotel was generally clean. Rooms were compact but pleasantly done out, with small flat screen TV, which I found really nice. Its a good 20 minute walk into the town, but me and my friend hired a car from the airport which was great, you can go where you want when you want and all the main motorway routes just two minutes down the road from the hotel. Helpful staff and nice airy and it has a modern lobby. Good overall.

To say I was impressed with a four star European hotel is crazy but yes yes I was…read more For Americans - they have washcloths and real coffee!!!! Again coffee and washcloths!!! Having been all over Europe this was a pleasant first. It's amazing what makes one excited but yes excited would be appropriate. Clean rooms helpful staff. Excellent choice.

We stayed here about 10 days ago as part of an organized tour group. Staff were friendly and…read morehelpful. We enjoyed some cocktails at their bar, which has a good selection of alcohol. My husband was happy to find someone that knew how to make a decent Old Fashion cocktail! Our bathroom was fairly small, but functional enough. Like many in Europe, the bathroom does not have washcloths (only hand towels and bath towels). Our room was pretty spacious and our bed was very comfortable, something I can't say for every hotel on our tour. The room had a nice sized t.v. that had a Netflix option on it, another stand out feature from some of our other stays this trip. We had dinner one night in the hotel restaurant. The food portions were large and restaurant staff friendly. We really liked our chicken appetizer, but my hamburger lacked seasoning (tasted a bit bland---needed salt/pepper/garlic). The breakfast options were pretty usual for Europe and the servers were great with coming around to refill coffee. If staying in Limerick, I think this hotel is a really good option to consider.