Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations.
We'd like to clarify a few points for those reading. Event dates and pricing are communicated across multiple platforms, and we work diligently to keep that information accurate. Our front gate staff is trained to provide correct change, and if an error ever occurs, we encourage guests to notify us immediately so it can be addressed on the spot.
Concession staffing is adjusted based on event size, and even during slower events we operate with multiple team members. As with any live event, wait times can fluctuate during peak periods, and we appreciate our guests' patience.
No Problem Raceway is an NHRA-sanctioned facility and is operated as a professional motorsports venue. While we understand not every experience is perfect for every guest, we take concerns seriously and are always working to improve.
If a guest has a concern during an event and needs immediate assistance, we encourage them to visit the control tower or the bar and ask to speak with a member of the control tower staff so the issue can be addressed in real time. Guests may also contact us at (225) 975-8708; however, during active events phones may be busy, and messages are typically returned by the next business day.
We appreciate the feedback and wish you the best. read more