We have 2 gray and white tabby cats, both1.4yr old and from the same litter (brothers)! When it became time to get them neutered, our vet required us to schedule a wellness exam/ pre-op bloodwork first, and once the results were in, they could schedule a surgery day which was at least another 2-3 weeks out. I'm sure this is very standard but all of this, a-z, was estimated to cost us around $1,700+ on top of trying to work out our very hectic schedules to get them to these appointments. I also feel it's important to say the "estimate" could've exceeded over the $1,700.. for 2 young/healthy male tabby cats to be neutered. We love our vet and appreciate all they do but that wasn't reasonable to us at this time.
My fiancé shopped around a bit for an alternative and came across NNN-Allentown, PA. When he told me how much money we'd save my heart dropped and anxiety kicked in because I thought, it must be that inexpensive for a reason and I would never take our boys, who we absolutely love, to a facility that might not give them the care I feel they deserve. He reassured me that he did some research, read the reviews and we could easily book an appointment online. He also reassured me that they perform these procedures very regularly (this is what they do day in and day out) and I shouldn't be that concerned. Afterall, we are only doing neutering procedures. After some back and forth we decided we would give it a try. There was a $50 deposit along with basic information on your pet to be completed, easy enough. Once our appointments were booked, there was email correspondence regarding instructions and preparation for surgery day, one of which was check-in/drop off time of 8:00AM-8:45AM for all animals having surgery that day.
Surgery day came. We loaded up our boys in separate hard-case carriers (the hard-case is a requirement) and put them in the car. One meowed on and off the whole way there which made my anxiety a little worse. I'm not going to lie, when we pulled up, it definitely gave you that "arriving at a clinic" feeling. The building is tucked on a small alley-like side street with barbed wire, chain linked fence. When we walked in there was a line to get a clipboard and fill out your arrival paperwork. There were 2-3 women managing the "intake" for the pets. Once you give them your clipboard, they ask a few questions about your pet's health history/vaccinations and offer to provide any extra services such as a "due" vaccine, microchip etc. which in our case, we did have them do a rabies vaccine. They give you a white card with a stamped time of 4:00PM which is your pickup time. (There is a fee if you are late to pick up your pet!.. I believe it is $20). After leaving our boys with them, there was no further communication until pickup, which I could only assume was a good thing and meant everything went the way it was supposed to. We arrived and walked back into the check-in area where there were 3 other ladies waiting to pick up their cats as well. A few moments later, a clinic technician walks out from the back and briefs us on the surgery and aftercare for our cats. I gave her my last name and she brought out our boys! If you are an animal-lover, then you may understand how indescribable that feeling is when you finally get to see them, post-op, and know that they are OK and are coming home with you. No matter how routine or serious the matter is, that feeling is the best!!!
They were definitely very "sleepy" and wobbly, so I scurried with them to the car to get them home and in a comfortable setting for recovery to begin. We gave them maybe an hour or so in the carriers before offering them food. One of them was ravenous!!!.. The other wasn't interested right away. Both ate though and settled down.
Today is the morning after. They are both eating normal, using the bathroom and seem fine!.. If anything, they may just be a little sleepy still from yesterday but that is to be expected. Hoping over the next few days everything continues to go well and will be fully recovered in no time.
I was very wrong in my pre-judgement of this facility. Yes, it is a clinic setting/location and yes, the women running the front desk may not always be overly friendly and chatty. In my personal experience and opinion, they were never rude. They are busy!!.. and have a strict time schedule to follow in order to ensure everybody's pet gets checked-in adequately and surgeries stay on-schedule. This facility has allowed my family and I to actually get this procedure done (after prolonging it for months) and they did it in a timely, efficient and cost-effective manner. If we have any post-op complications, I will write a follow-up review but so far, so good..
Very Special THANK YOU to the NNN Team for taking such good care of our boys!!! read more