I was referred to HLM and am very pleased with the quality of the work they did. We had a perfectly…read morenice and recently updated bathroom but needed a walk in shower conversion. We knew we wanted a tile finish with a custom bench and grab bars. The finished product is outstanding. My mother cannot wait til the grout is try and she can take the first shower! Jason and Michael took everything down to the studs, reinforced the walls with real studs, fixed the wall that was absolutely NOT square (from the original builder 30 years ago) and replaced the original drywall with concrete board. The tile and grout lines are crisp and level looking. We shared we wanted white subway tile with a bench, a soap niche, and grab bars. Jason recommended the blue glass tile for the niche and the top of the bench and we are glad he did. They are gorgeous. Thank you, HLM, Jason, and Michael.

prompt, professional, friendly, service above and beyond expectation. Jason and his crew are very…read moreefficient and polite, taking care of our personal belongings and property with respect. These gentleman made sure that everything was to our satisfaction before leaving. I would recommend HLM to anyone needing work done on their home. 10/10

I needed a deck replaced by a certain date or my insurance was going to cancel my policy! Alfonso…read morewas amazing working with difficult county inspector. The deck is very sturdy and the price was reasonable.

This crew did an outstanding job, installing new carpet. They ripped up and hauled away the old and…read moreput this down in my entire lower level in no time. Great communication and very hard working. They even left zero mess afterwards. You wouldn't have even known they were here. Pricing was also extremely fair. I will definitely use them again for more remodel!

I would recommend the company, especially Tony, for painting. Not…read morefor any repairs. Pros I was very happy with the actual painting. Tony did a good job and would go back over any brush marks or missed spots. Didn't get paint all over. Cons They fixed a large crack in my ceiling by cutting out a piece of the ceiling and replacing it with drywall. They cut all the way through to the attic, and a large amount of insulation fell to the floor. Between the insulation and drywall, every room that didn't have the door closed has a coating of dust. Even in the kitchen, which is 10' away and around a corner. Only 2 random pieces of furniture were covered with plastic. I had to rewash clothes hanging in the laundry room. Some of my curtains were laid across the couch and covered, but some of them just ended up laying on the floor. Then they did a lousy job repairing the hole they made. They got drywall mud on the walls, didn't sand the patch, and didn't paint it. Poured the excess mud in my yard. Took about a month to get someone to come back and fix the patch, thankfully not the 2 guys who originally worked on it. I kept getting excuses that you were sick or on vacation, like you were the one that was going to do the work. I also asked Anthony for a couple other estimates that I never got, not that I would use them for anything else.

DO NOT HIRE THIS COMPANY. I bought a mobile home, and it needed a lot of work. I needed to hire a…read morecontractor to get me a working bathroom and do other things that needed done and hired this company. Anothy Hensley is the owner. I was quoted $3K for the job, he started working and later that day he needed $500 for supplies which I paid. The next day when I came in to see what had been done, the whole trailer was gutted, which I did not know was being done. I hired him to get me a working bathroom. He told me he ran into issues, and he will need $10K to complete the job. I was so upset that I didn't have that kind of money. I just paid him $3,500 and now am being told I need $10K - I did not know what to do, we had come to an agreement that he would complete the job for $4K and then I would let him use my card for supplies on my trailer that he needed , so I paid him $8K. I had to pay all the money up front because he said he would not be able to do the job until he was paid. He worked for a few days and then he just stopped. Told me I needed more money for a plumber which he charged me another $700, or he said he could finish any of the work until that got paid, then he needed more supplies which was $216.00 - I paid Anthony $12,416.00 all upfront. He was supposed to get me a working bathroom, hang new drywall up, put some sub flooring down, kilts throughout trailer, baseboards put up along with some other things. NONE of this was completed. The work that was done is so sloppy and incorrect it all had to be redone. I had to hire another contractor to come in and complete the job that I already had paid him to do, which cost me even more money. drywall was not all done, baseboards are not all down, bathroom is not done just a tub set but was hooked up all wrong he didn't put a trap on the tub, he put a cracked porcelain tub in my trailer, sawed and broke pipes and just left them so my trailer I would have sewer gas coming through the pipes. The kilts he sprayed were not done through the trailer, the did not cover up anything, and sprayed my heater all inside, my stove, vacuum, my work fan, light fixtures. The subfloor he put down in spots doesn't have a joist underneath ,and the boards are going to break if you step on them. I can't tell you how bad the job he did on things. Anthony has got me in such a financial mess over this. I have requested a refund, and he keeps telling me he can't give a refund until he does a walk through, but he won't ever meet me to do it. He just lies and pushes it off. I am filing a civil lawsuit against him for all this. I am sharing my review, so people know what kind of person he is. He is not a contractor; his so-called crew is not qualified to do any of this type of work. He needs his business shut down; all he is doing is scamming people out of their money. He took $12,416.00 from me, and nothing in my trailer is finished, NOTHING...

In mid-July 2024, we met with Chris Hollon (owner) regarding a deck and patio replacement, two…read moreoutdoor fireplaces, and a roof over part of the deck. He quoted a price lower than competitors and claimed the job could be done by Halloween. I work in construction and know this was unrealistic since we hadn't signed a contract or picked out materials yet. On August 7, we signed the contract and paid a 1/3 deposit, with 4 equal payments to follow. Shortly after, we met on-site again. Chris dismissed the Halloween timeline (his own estimate) but said crews would be available and it could be done by Thanksgiving. By September, we selected stone, composite, and rail types and sent them to Chris. Work didn't begin until early October, after repeated, unanswered calls to Chris and Todd Payne (general manager). The patio was poured around October 21. In November, no work occurred. Chris and Todd blamed a truss plant fire and LVL beam shortages. Todd repeatedly asked me about the composite color--despite it already being sent. Framing started the first week of December. On day one, Todd called to ask if I was home to give the framer engineered drawings--not something I should need to handle. During framing, Chris contacted me more than ever--not about progress, but to upsell a new roof with a "family discount." I declined. Right before the holidays, Chris asked for the second payment early and promised major progress while we were out of town. We declined since less than half the phase was complete. While away, he walked back his claim. When we returned, the only new work was the shingled deck roof. A dump trailer had been left in our driveway the entire time. When I asked for it to be removed, Todd said it had a flat tire and asked me to inflate it, which I did just to get rid of it. January and February saw minimal progress. Fireplaces and rough electrical were completed late January. Weather caused some delays, but 4 months in and we still had no decking or rails. Decking started March 18--3 months after Chris said it would be done. The sub did quality work but showed up late and left early. Work picked up in March and April, and I began making partial payments as progress resumed. My wife started texting Chris frequently to get things moving. Eventually, he snapped, replying to her: "this is harassment" and "I don't need your attitude." He never apologized. Later, when Chris came on-site, I confronted him. He admitted he underbid the project and begged us not to share what we paid. He insisted he never said we could paint the patio ceiling (even though he had) and argued over it until I asked him to stop. I gave him color swatches for trim and ceiling stain--he lost them and asked again. We resent them, and weeks later Todd asked for the colors again. By late April, painting, stonework, gutters, trim, and patio ceiling were complete. Rust stains on the patio--caused by tools left out all winter--were removed. Chris requested another payment; I declined until full completion. The project was finally completed May 8, 2025, and we paid in full on May 9--8 months after work started. I do not recommend this contractor. Unprofessional, rude, and unreliable. Chris behaves more like a buddy than a contractor--talking about microdosing mushrooms and politics instead of job progress. After hiring him, I read online reviews. I was surprised by the positives but also shocked by how negatively the company responded to criticism--calling one customer "delusional" and dismissing others with "you can't make everyone happy." Everything here is factual and can be supported with the contract, photos, and saved texts

In February 2024, We paid Chris Hollan Construction $61,250 (was suppose to be $58,000) for 2…read morecovered porches and a concrete pad for us to build a shed on. As of today we are owed a refund of $3,250 (which has been promised to be delivered 3 different times now with no shows). We tried to close the permit to find that the front porch needed to be approved thru Zoning and was not. It failed inspection due to no gutter on addition, oversized from original plans, stairs are not even, which has resulted in my husband falling down them. The original gutter on my home was cut and seemed so any future damage from this will not be covered by insurance or warranty. The roof was to be rubber due to the pitch but it's shingled (and doesn't match the original roofs shingle) and there is nothing between the shingles and the plywood which voids any warranty there also. They created a trip hazard going up to the porch with the concrete pad they placed for new porch. And the front porch roof is crooked! They severed my electrical wire that ran out to a post in my front yard, in which they taped it back together and then concreted over it and told us the light doesn't work for reasons not controlled by them. The back porch was enlarged after plans where drawn up. The new design doesn't have plans approved by an Engineer. No electrical permits were pulled. The stairs are again uneven. There are concerns how the roof is attached to my home. The back patio roof should have a rubber roof also but it's shingled with no barrier between shingles and plywood like the front porch. They applied a thin piece of flashing to divert water in which the inspector for Boone County laughed when he seen! I opted for engineered wood for the longevity and the colors do not match. When they ran the electric to my inside switch they left large holes in wall and just put the switch cover back up like we would notice. The 8x10 concrete pad they installed for us, was probably 8x10 with the forms but we had to add bricks to the back of the pad because it wasn't correct once they removed the wood forms. Anytime we contact Chris Hollan Construction we get empty promises but no action. AVOID them at all costs!!! We have started to seek a new contractor to see how much additional we will have to now pay to get these porches to code. I would understand this more if we had a bunch of friends build this on weekend for beer money! But $58,000 there is no excuse for such crap work and no response from owner. The manager just feeds you a line to make it seem like something will be done. But nothing happens. The over payment was discovered in October when they tried to get a final payment. Very very poor communication. I will gladly show anyone the list of problems from Boone County over this extremely expensive seedy half @$$ job that was done

Tiled my shower and left the pipe too short and installed shower pan incorrectly. We didn't know…read moreany of those and our tiles started to move so we have to have our entire shower ripped out / mold and water damage.

Working with Jon was refreshing. Sometimes, contractors can be a little hard to work with. Jon was…read morethe best, quickly completing two bathroom tub/shower tile installations in my home! He was prompt, very kind, honest, and made sure I was happy with the finished product. I highly recommend him for your next project!

Any work you need they can do, the roofing was simple complete and done in one day. Ryan was a…read moregreat representative for RLS he knew what to do with the insurance and walked us through the process. The quality of the materials along with the team of installers were top notch. Need anything done call these guys 5 stars are all I can give this is a 10 Star company.

RLS did a great job, the crews were great to work with and the clean up after was amazing!read more

I initially contacted this company because I saw some great reviews for it. I have a lot of work I…read moreneed done, and I'm looking for a reliable company to tackle it. The company did initially reply to my email, and I set up an appointment. No one showed. (Their booking calendar specifies that the customer can choose a date and time that works for them) I emailed to find out where they were, and was told they got held up on another job. I finally had to cancel 5 hours later when they still hadn't come, since I had other things to do. A bit later, I emailed them and said I'd give them another chance. I got no reply.

Had Craig install 2 bathroom faucets. Water leaked after filling the sinks with water. The drain…read moretailpieces were attached to the drain pipes at 60 degree angles leaving a very wide open gap. The drain tailpieces were barely in the drain pipe. Joints were not sealed. I sent Craig a message about the leaks. Agreed to come back and fix the problem on 4/18/24. On 4/16/24 I asked him to confirm the appointment which he did. I took a morning off to be home for the 9 am appointment. He did not show up or call. He then sent me a text at 6:40pm saying he wanted to come the next day. Did a shady job and has zero respect for customers time. On the day he installed the faucets he did not show up or call . I ended up canceling my afternoon commitments because he didn't show up in the morning as scheduled. Qualify of work was very poor, does not keep appointments.

Jay was amazing to work with! He kept me informed and updated on the progress of our project. He…read morewent above and beyond to insure that he made each step of the process clear so there was no confusion! Very happy with the finished project and the service I received from Jay! Highly recommended!

From the owner: Free estimates with 100% satisfaction guaranteed!! Call or text today!!read more

Hired them to paint 6 rooms in my house. They RUSHED through it to the point we had wallpaper…read morepeeling after just a handful of days. We had to peel, scrape, spackle, sand and repaint that spot. The crack above the kitchen sink? They painted over. We had to spackle, sand and repaint. Now it looks great. Behind the dishwasher, there's a hole that they spackled. Didn't bother sanding, just painted over it. We had a hole where the plaster had come loose, they painted inside the hole. Don't worry, we took care of that. We were told to mark the areas that needed touching up with painters tape so they could come back and touch up. Text them multiple times, no response. We touched them up. Smoke detector? Just paint around it. Ok then. Supposed to caulk around ceilings to seal the wallpaper, did all but one room. 3 stars out of 10 at best.

From the owner: NKY Home Service is a trusted provider of home repair and remodeling solutions. We specialize in…read moredelivering high-quality craftsmanship with a team of professional, clean-cut contractors. Whether it's repairs or renovations, we focus on enhancing your home with attention to detail, reliability, and exceptional customer service.