I have used Marlton Computer Services several times in the past, but after my most recent…read moreexperience and the way the owner handled my complaint, I cannot recommend this company. I contacted the owner and clearly explained BEFORE the service call that I had an older Apple Mac desktop and that, following changes to Microsoft 365, I could no longer use Word, Excel, PowerPoint, or Outlook. Knowing that I had a Mac and knowing the nature of the problem, the owner scheduled a technician to come to my office at $110 per hour, plus a $49 service-call fee and travel expenses. The technician spent more than two hours attempting to fix the problem before admitting that he was not sufficiently familiar with Mac computers to resolve it. My computer then had to be taken back to their service center so that someone else could work on it. What I find particularly unacceptable is that the owner subsequently acknowledged to me that he should have sent a technician who specialized in Macs. That is exactly the issue. I disclosed from the beginning that this was a Mac. The company--not the customer--decided which technician to send. I do not believe a customer should be expected to pay for a technician who admittedly did not have the expertise required for the computer he was sent to service. An experienced Mac technician should also have been able to determine relatively quickly whether my older Mac and operating system were compatible with the current version of Microsoft 365. Instead, I incurred hours of charges without the original problem being resolved. Before writing this review, I contacted the owner directly and gave him an opportunity to resolve the matter. I asked that the service charges be refunded, less the cost of the wireless mouse I purchased and kept. He refused. What makes this especially disappointing is that I was a repeat customer. I would have continued using Marlton Computer Services in the future had the owner simply taken responsibility for sending a technician who was not qualified to handle the Mac issue. A good business relationship isn't defined by whether a mistake is ever made; it's defined by how the business responds when the mistake is brought to its attention. Businesses make mistakes. Good businesses acknowledge them, make things right, and preserve the customer's trust. In this situation, the owner acknowledged that a Mac-qualified technician should have been sent, yet still expected me to pay for the time spent by the technician who lacked that expertise. In my opinion, that is poor customer service and a very shortsighted way to treat a repeat customer. The company has now lost a customer who had used them several times in the past--not because a mistake was made, but because of the way the owner chose to handle that mistake. Based on my experience, I will not use Marlton Computer Services again and cannot recommend them to others.

Great service and reasonable prices! The technicians are thoroughly knowledgeable and experienced…read moreto service their customers needs.

I was very happy dealing with Ryan at Computer Run. Love that he has no problem communicating by…read moretext so I can have all the info to look at as a reminder. He quickly and properly fixed my loose port issue in my laptop. He speaks with you like you are a person, not some 'number' to fill his pocketbook. Even got a discount for paying in cash. I highly recommend Computer Run.

I took my laptop to Geek squad after receiving a bad windows update and they were horrible. They…read morewiped most of my computer files. Computer Run was able to retrieve a large amount of my file for years of tax info for my clients as well as personal items. They run a quality establishment with superior service. And for a price. I highly recommend Computer Run. They saved my business and memories.

Rob is knowledgeable and patient. My husband and I had been using ComputerFixx to clean our VERY…read moreold laptops up previously and so we felt comfortable when we were ready to upgrade. We loved the choices that Rob gave us for the new laptops. My new laptop at first was having intermittent issues keeping connected to the WIFI and Rob wouldn't rest until he figured out what was causing the issue- and he did. The process of moving our files was easy, his prices are reasonable and he works with you to ensure you are 100% happy. We highly recommend!

Rob was very nice and knowledgeable. Unfortunately, all the problems I was encountering for months…read moreand months, would not replicate to show him when he arrived, so there was nothing to fix. He did eliminate the full-page ad pop-ups, which I much appreciate. But the rest of the issues started again once he left, even though my laptop checked out perfectly fine. Go figure, right?

Exceptional service. Not only did Abraham show up the same day as requested, he delivered quality…read moreservice. He is technology skills are excellent. He solved my printer problems & guided me to buy a new printer. Highly recommend him. And, I'll be using him again for all my technology needs.

I took my laser printer in for a paper jam and a burning smell. Abraham was able to get the paper…read moreout, however the laser roller needed to be replaced. He told me all of my options and showed me the problem as well as taking several pics while getting out the jam. He also took the time to look up a couple of parts and their prices in case I chose to fix it. It was a good experience overall and his price was fair for the work that needed to be done.

I have used Mike at computer Mafia several times over the years for a variety of computer issues…read more From setting up a new computer as well as fixing computer glitches. He is the best and the nice thing is he can do it all remotely. He doesn't even need to come to your location he is able to log on to your computer and diagnose/fix the issues no matter your location. His prices are very reasonable. He is friendly and reliable. Always calls back and follows up right away. Very refreshing given how customer service can be frustrating. Not with Mike! He will fix your computer issue regardless of how long it takes. Highly recommend Mike.

Mike has been very helpful setting up my Eero wireless network. I still own two Imacs and the…read morenewest one has been giving me grief. Mike helped me figure out what was wrong. I recommend his services.

I don't know what I would do with out them . They always have me back in business in no time ! I'm…read morein business and thats very important to me . Repairs, updates anything that can go wrong they can fix it ! Plus a great selection of computers in stock.

Great experience, friendly and expert staff. Helpful in providing options and solutions that are…read morecustomer oriented. I had a very old lap top computer that had started to run like a snail in winter who got caught in a puddle of molassas. I arrived at Marketplace Commputers way too early, thanks to the errors of the internet search which indicated the store opened at 8:00am, but it opens at 9:00am. Anyway at about 8:55am our of nowhere I seen Jose who came in from the back. Well, as part of the opening ceremony, Jose went around turning on numerous computers that really gives you the feel this is a computer store and as well a service store. Well the opening ceremony lasts at least 5 to 8 minutes when at last Jose looks up with the suprise look of "Oh! Guess i have a customer waiting." Just then I realized, Jose could not have entered from the front as the front entry/exit was chained locked. Anyway, we conversed a while and I tried to get down to the issues of the laptop. Jose was ready for me to learn one of the basic problems that the computer I had had a mechanical disk and what would really help would be a solid state disk without the moving parts as my original which was likely the cause of my slow computer issues. Also, Jose showed me other upgrades and computers that would solve my issues at about the same price or slightly highter. I filtered in the options, but kept I coming back to my laptop, since I knew and understood it well and it was already set up for my Canon printer. That's an entire other issue. Last year, I purchased a new Dell computef Unfortunately, my Canon printer cannot be used as its no longer is supported with Windows 11. But, it does work on Windows 10 (my old snail computer). Thus folks, my decision was becoming clearer. So, I took one more look at Jose's prop of the rotating hard drive and the solid state drive and gave the go ahead of the solid state drive. Jose was able to "clone" all my material and when done it looked like my old set up. Nothing new to learn and fuss with and it worked much faster then the old spinning rotating drive which was likely filled with errors that Jose said was the cause of my snail issues. Lessons: 1. Listen carefully and learn your options from a knowledgeable computer expert repair person. 2. If you buy a Canon printer, prepare to be disappointed that upgrades may not be available. 3. Let Jose and/or Alex, the Owner work on your computer and provide you with up front expert advice so you can weigh your options. 4. Let Marketplace Computers take care of your computer needs. 5. Side note: Don't buy a color printer, especially the ones that go all Stop when one cartridge goes out. My Canon is a black and white and folks that's all you need. If you need color, carry the file over to commercial stores with a thumb drive. Let them print the file(s). Thank you Jose for a great experience. Knowledge is power! Thanks again for taking care of my needs.

My computer was running extremely slow and Tech 3 Services fixed it. Since COVID-19 everything I do…read moreinvolves my computer. I have to do zoom meetings with my doctors and could not afford a new computer. They fixed my computer and returned it back to me on the date expected. Professional, excellent work. I highly recommend.

I never used Tech 3 Services before, but I am so happy that I did. Russ was very nice and…read moreprofessional. Because of COVID-19, he always had his mask on and kept his distance. Since we put up a 6-foot fence, we needed a security system. Russ installed one and was great with answering all my questions....On another occasion, my Ring was not working properly. Russ had to installed a newer version on the front door and he also installed a new one on the back door. I highly recommend Tech 3 Services.

The outside of the building may not look like much, but the guys inside are great. They'll give…read moreyou a fair assessment of what is worth fixing, upgrading or just go buying new elsewhere (and if new recommendations on what to buy).

Steve was very attentive to my concerns and was incredibly helpful in getting my issue fixed. He…read moreremained in constant communication with me and worked diligently until my computer was fixed. Would highly recommend to anyone experiencing difficulty with their machine. Jerome J