I found Dr. Cymbor to be informative and the staff was kind and patient, answering the dozens of questions that I had and showing consideration for the concerns that I had. The care was excellent until I came in for an appointment that had been scheduled for 5:00 PM. It was for a laser hole in my Iris to "relieve the pressure" from a growing cataract. It was as if I was on a rolling patient conveyor belt and there was no interest in answering questions or in scheduling concerns for the next procedure. I will have the other eye done, but will not go back for the cataract surgery at this practice. read more

I came in for what I scheduled as a routine eye exam and left with unexpected charges I did not agree to; I have worn contact lenses for over 15 years and specifically told the technician I did not want additional contact lens services, yet I was billed for unnecessary services that resulted in out-of-pocket costs, and at no point was it clearly explained these were separate, non-covered charges; the doctors and techs were professional and pleasant. I will note they were very pushy with upselling me on lasik and telling me to use their surgery center. They kept insisting to get the surgery despite me saying no several times. The front desk experience was the opposite, Abby was dismissive and rude while discussing the surprise charges, which made the situation worse; I also discovered their contact lens pricing is significantly higher than major retailers, with the same brand quoted near $90 that is widely available for around $60 elsewhere; I don't mind paying for services I agree to, but I do mind being billed for services I declined and not being clearly informed about extra costs, and better transparency and professionalism at the front desk would make a big difference. read more

Dr. HARSCH is outstanding and helped get me into the right contacts for a cornea condition. The staff also assisted greatly with the paperwork that was needed and required for my insurance company. I have been going to Nittany Eye for over 8 years and have been impressed and absolutely recommend them! read more

I went into Nittany Eye Associates today in an attempt to purchase new eye glasses. The female receptionist that checked me in was cold and unfriendly. I left without getting any assistance in finding a new pair of glasses. I will not be returning. read more

I had a recent exam with Dr. Talone and was very pleased. I have nothing negative to say about any of the doctors at Nittany Eye Associates. HOWEVER, the side of the business that deals with purchasing glasses is another story. I had a recent appointment to get glasses for which I arrived on time. I was told to take a seat and waited for 30 minutes with no acknowledgment. I returned to the desk, confirmed that my appointment was for 9 am, and was once again told to take a seat. Unfortunately, this is not the first time that the actions of this business have conveyed to me that they do not value the time of their customers. There was no sense of urgency about getting me taken care of once I complained. As I said, this is not the first time that I have had this problem. I got a copy of my prescription and went to Happy Valley Optical for my new glasses. I walked in and was taken care of immediately. To reiterate, my complaints are not with the doctors at Nittany Eye Associates - only with the side of the business selling glasses. read more

The Doctors and the Eye Exam were fine BUT BEWARE when they take you over to look at glasses to buy. After spending 2 hours looking at glasses, being told the price and putting a down payment, I get an email from them a week later saying that the person helping me with glasses made a mistake and I owe an extra $450 for my glasses!! ARE YOU KIDDING!! No apology! They just wanted to know how I would like to pay for the extra $450! They should have given me the glasses for what I was quoted. It's not my fault if their hired help can't add correctly! I cancelled my order and my wife's eyeglass order too! We are on a fixed income and it took us two years to afford a new pair of glasses for the both of us and it went from $1400 to $1900 overnight!!! OUTRAGEOUS!!!! Even worse, they did the SAME thing to us two years ago by FORGETTING to subtract our AARP discount!! NITTANY EYE ASSOCIATES, LADIES & GENTLEMEN!! read more

Wonderful doctors! I'd trust any of them with my eye care needs. Convenient office locations and hours. Friendly, helpful staff. Tons of fashionable frames available. Definitely the best optometry practice around. :) read more

The actual care you get at this location is very, very good. I have nothing bad to say about Dr. Talone or any other doctor/technician I have come across. However, the overall customer service of the staff is some of the worst I've experienced. The struggle with check-in/check-out and the process of rescheduling appointments feels next to impossible at times. I tried to reschedule my appointment several times, only to find that the next available with my doctor were over 3 months away. I needed a new prescription and they just became too difficult to deal with. I will have to turn elsewhere in the future. read more

They schedule too many patients, drop you in hallways to wait for hours, wondering what is going on. Not very considerate about patients time. read more

The office is always friendly and professional as well as modern. You always feel like you're getting the best service in the area from Nittany Eye Associates. read more

I'm honestly surprised by all of the five star reviews. I've been a patient here for the past five years, and I can say I'm looking forward to moving on to a different optometrist. The doctors are pompous and condescending. It's a big office and they always seem to be in a huge hurry to move on to the next patient. 80% of the time is spent with an assistant or an intern. Yes, the office appears nice, but the last time I was there the assistant complained the entire time about having to update information to "electronic medical records." It's 2014 - we all use computers. I tried emailing them for my prescription. It took one week and two emails before getting a response from them. The first two times I visited they tried adding charges to my exam, above what my insurance was covering, even though they never asked me whether or not I wanted what they were charging me for in the beginning. Their frame selection is a few years behind trend. They have a lot of designer frames, but they don't have the most current styles. Here in State College there may not be a lot of options, depending on insurance, but if you have a choice I recommend going elsewhere. read more

I had an exam this morning with Dr Talone...what a great doctor. He explained everything clearly, gave things to consider, gave me some ideas of what might be next with regards to my eyes and consequently left me with a sense of confidence about the condition of my eyes. He and his team are rock! read more

I started at Nittany Eye about 10 yrs ago. I would recommend NIttany Eye to anyone, and certainly have. Dr Mike Cymbor is the best doctor I've had, in any discipline. He answers my many questions, is thorough and highly detailed. From what I gather, his associates are the same. The receptionists are friendly, the assistants are awesome and highly skilled. The atmosphere at Nittany Eye seems light and relaxed while giving the impression that they know how to treat your eyes with the precision and respect they deserve. Six stars if I could... read more

My first visit was about as positive as I hoped it would be. Spacious, clean office, pleasant administrative staff, and excellent care by assistant and Dr. Russell. I am not saying that I can't wait to go again, but it comes close to it and I actually look forward to soon take time to look at the frames. And yes, NEA accepts VSP insurance, which I buy through my company. read more

I think this office takes pride in cutting edge technologies. Every time I'm there there's a new examination machine that results in more precise readings. I'm elated they have a machine that photographs the inner workings of the eye w/o the need to have your pupils dilated. (My insurance doesn't cover it, but it's the best $35.00 I've ever spent at the eye doctor.) I've been seeing Dr. Talone for the past few years, and I'm always impressed with his thoroughness and attention to detail. His support staff as well - never a bad attitude, and just listening to them interact while waiting it's clear this is a well oiled machine. In the "eyeglass" selection area, I've worked with Mick the past few years as well. He's very good and very thorough. I'm going to absolutely agree with Robin W's comment on needing an appointment to pick up your glasses. It should take five minutes, here it's twenty. I understand the office wants to be absolutely positive things were ordered and fit correctly, but this interaction seems rather unnecessary. Perhaps because I've never had an issue? read more

I found this Eye Center on YELP and took a chance. I have not been disappointed. Everyone have been nice, helpful, informative and it's been a wonderful experience. Answered all my questions and been very helpful. Highly recommend them. read more

The doctors at Nittany Eye Associates do a good job and make me feel welcome, but I have repetitively gotten charged after the fact without any informing that insurance would not cover what I had anticipated would be. I just received a bill half a year later after my yearly exam and ordering contacts to find that insurance had changed when they would cover my contacts. I had paid copay the day of my exam- because they told me insurance would cover it, but am now expected to pay because no one informed me it had changed. Similar instances have happened before, so I hope to save someone a headache if possible. read more

Although the facilities, equipment, assistants, and Doctor were professional, when I called for an appointment they told me my insurance covered the exam. When I was finished with the exam and went to check out, the girl at the counter said I had to pay a $35 co-pay because my exam involved a "medical" determination. The doctor never told me that ahead of time. I am going to call my insurance company and complain about being charged a higher co-pay than agreed. Nittany Eye contacted my insurance company and they believe there was a mix up with what the co-pay should be. Nancy, the office manager, called me and verified she was sending me a refund for $35.00. So, Nittany Eye made good on the appropriate co-pay and I received a check within a few days. All systems are GO! read more

My recent visit to Nittany Eye Associates was superb from start to finish. The woman who scheduled me (for a same-day appointment) was kind and helpful. The front desk staff are friendly and efficient. My appointment was scheduled for 1:00, and I was seen at 1:00. The tech was knowledgeable and personable. Dr. Harsh exudes professionalism and is simultaneously super relatable and kind. Best possible experience. I would highly recommend to anyone. read more

I see Dr. Trego on an annual basis, and he's awesome. He's courteous and kind and answers all of my questions. He's also patient; I've been trying to get fitted for contacts for quite some time, and he's willing to keep trying to find ones that work for me. I feel like he cares more for me as a patient than the money coming in from my visits. The office is really clean and welcoming, and the staff are super friendly and helpful. I've been to both the Windmere Dr. location, as well as Abigail Ln. (shared with Geisinger Grays Woods), and both locations are extremely nice, clean, and easy to access. read more

All the people at Nittany Eye Associates are friendly, courteous and helpful. I have been going there for the past 15 years and am very pleased with the competent and helpful professional services I have received. I see Dr. Michael Cymbor who is a top-notch professional. If you are looking for a place where you will receive great care with friendly service to match, I highly recommend Nittany Eye Associates. read more

I have been going to Nittany Eye Associates for several years and hopefully never have to go anywhere else! Dr. Talone is excellent - caring, knowledgeable, he truly listens and monitors your health carefully. Nittany Eye uses the newest technology, and it is not just for show. The staff is warm and competent and there is almost never a wait. On the downside their eyeglasses are pretty expensive but they have the latest styles and back up their products with great service. Even years after we have purchases glasses there they still provide repairs and adjustments It's so nice to find doctors you can trust and even look forward to seeing! read more

The doctors are pretty good, but the staff that processes insurance and your bill are almost purposely un-transparent or minimalist in giving information. The last time I was here, I went in for what was supposed to be a routine eye exam. But guess what, after the exam was complete, front desk staff tells me "wouldn't ya know, your insurance doesn't cover this. It's only every other year. But since the doctor already did the work, here's your bill. That'll be $10,000." I'm kidding it obviously wasn't 10 grand, but you get the picture. If only they had mentioned my insurance wouldn't cover certain "routine" things - that they recommended I do - of course I wouldn't have done them. But I'm sure the excuse is that it's up to me to read through the pages and pages of my policy to see exactly what the insurance will pay for. read more

Dr. Cymbor and his staff, while maintaining the ultimate in professional behavior and concern for their patients' well-being, manage also to be extremely personable, open to questions, and complete in their feedback/explanations and follow-through. This combination of professional expertise and inter-personal skills is unparalleled in my experience of persons in the medical field. Can I recommend them? Oh, yes. Multiple thumbs-up! read more

Great practice! All the doctors are great and they have a wonderful staff. They will do their very best ot make sure you are happy with your contact and glasses RX's and they have frame shows to see the new lines of eye glasses. They also offer Lasik there too! This is an awesome group of eye doctors with the best and newest technologies and they accept most insurance. read more

From beginning to end everyone had a great attitude. I felt like I was in good hands no matter who was helping. Glad I finally listened to Dr Moon and visited. read more

Nittany Eye Associates does a fine job of serving its patients eye care needs. Once I arrived for my appointment, there was virtually no waiting. The aide and the optometrist were thorough, but efficient, in their examination and explanation about the changes in my eyesight. Similarly, the optician I worked with at Nittany Eye on the selection of new frames and lenses was affable and helpful. I highly recommend Nittany Eye to residents of the Centre Region who are looking for great eye care. read more

A very solid eye doctor operation. Dr. Talone is fantastic!

I've been coming to Nittany Eye Associates for over 35 years. I can totally trust that they know what they're doing. Before I had tried discount services and those experiences always left me with bad vision, pain, lots of hassles and much wasted time. That all ended with Nittany Eye Associates. I've never had a problem since. My eyes are not something I'm not going to take chances on ever again. read more

The receptionists are terrible and unhelpful. Don't bother calling the office unless you want to schedule an appointment. The receptionist I spoke with was unwilling to help me with anything else or answer any questions. But the doctor was young and pleasant. read more

Nittany Eye Associates is the only optometry place I've gone to in State College but there was no need to go anywhere else! Friendly, knowledgeable staff and doctors that help you understand exactly what they're telling you. read more

I've been a patient of Dr. Carlin's for about 30 years and have always been pleased with his professional competence and demeanor. I have a great deal of respect for and confidence in the services that he provides. I highly recommend Nittany Eye Associates. read more

Nittany Eye Associates is professional and welcoming. The Doctor that my son saw was Dr. Yanna K Nachtigall. She is very knowledgeable and kind. Dr. Nachtigall was thorough with examining my son and explaining everything to us. Frank helped my son find new glasses and was very helpful. read more

Nittany Eye Associates always provides awesome care. They have very friendly knowledgeable staff that goes the extra mile. They do a thorough evaluation to ensure you that all bases are covered. I highly recommend. read more

I have had two fantastic experiences with Dr. Talone. He is kind, thoughtful, thorough and knowledgeable. I highly recommend!

I love Nittany Eye Associates. They are always so helpful and friendly and they tell you like it is. Without my glasses I really can't see so I have a hard time knowing how new frame look on my face. They took the time to help me pick just the right ones. And they remember me even after I have not been there for 6 months. Great place to go always read more

My experience was not what I expected. I was told it would take 7-10 days for my new glasses. So a week and a half later I called on a Thursday afternoon. Told that there was too much prisim in the lens and I would not be able to see. I asked a simple question. Does the lens company they use have quality control? It made sense to me. Check them before they send them out. The young lady at Penns valley became defensive and even her tone of voice changed with her answer...the answer......people do make mistakes. Really. What bothered me, is, that she never called me to explain what had happened. Gave excuse after excuse. I sent them rushed, but now there is a holiday coming up, so I don't know when they will be here. My initial appointment was November 6th and here we are approaching December 7th and still no glasses, no communication. So I called them and gave them an ultimatum, either the glasses are here by the 8th or they can give me a copy of my eye exam, which I paid for and refund me the rest and I will gladly look for a new optometrist . I realize mistakes can happen. Without quality controls of some kind, it seems the patient pays the price. Own your mistakes and quit with the excuses. Something this employee needs to work on. read more

We always receive first class service at Nittany Eye Associates. Our last visit was a great example of this fact. The office is very easy to access both by phone and for appointment times. They really treat patients in a professional manner. It is very pleasing to deal with this practice as you know what to expect- expert care. read more

Very pleased with the service. My husband, daughter, and myself were all seen in the same week and we were all bc ery pleased with everyone we talked to at rhe Windmiere location. Everyone is very knowledgeable and friendly. read more

I have been a patient for many years and have always had excellent service from the Dr. and the staff. This is the first time though that I have ordered my glasses from them. I received a call approximately 2 weeks later that the glasses had been received and was informed that the next appointment that they had to pick them up was four days later. I can not say that I am overly thrilled to be called to make an appointment for something that should take 5 minutes or less. I understand that they are a very busy office and do an excellent job making their guests feel like family but this seems a little excessive. read more