Samuel is meticulous. He is detail oriented and a true professional. We moved into a new home with one of those fancy, ceramic undermount sinks--but the job was not done properly. We tried to do it ourselves and failed. Twice, gravity pulled our dishwashing station down because neither mounts, nor silicone caulking were enough to support it. I read the reviews about Sam's excellent work and I was sold. Sam has a deep knowledge about countertop materials and what they can support and... he's a plumber! He was able to take it all apart, add the necessary support for our sink and then reattached all of the plumbing afterwards. During the process, we had asked him if he could change the faucet and when we showed him what we had ordered, he was quick to point out that I had purchased a metal finish that was chrome and not brushed nickel. I really don't care about little things like that, but I quickly found out that Samuel works with real estate agents and interior designers who are picky about things like that--so he is used to the scrutiny. So, he will ask you (before he does anything that you might not like) if there is something that you might have an objection to. We are tremendously satisfied with his work and will definitely be calling him again. Thank you so much Samuel! read more