Dr Craig and Dr Christine have always been very accommodating and helpful with all my pets I bring…read morethere. Dr Christine was so compassionate and helpful when I had to put my elderly dog down. I think they are top notch and will always bring my animals there. I'm happy they are located in Kalaheo too. Go cougs!

Friendly, professional service from start to finish. I…read moreadopted a senior cat from KHS who had so much trouble with her teeth that it was difficult for her to eat. I was able to book an appointment within a few days through the pleasant office staff. Following the initial appointment and the realization that she would have to have at least one tooth pulled, I was able to schedule the surgery the following week. The cat o got back was a "new and improved" version of the one I dropped off. Two days after her surgery, she is eating so much I can barely keep up. She seems happier and is more energetic than I have known her to be. I highly recommend Paradise Vet. As an added bonus, I feel the cost was very reasonable.

Kauai Vet clinic is the best vet clinic hands down! My wife & I are Kaua'i born and raised Native…read moreHawaiians with our now 102lb American Pitbull named Fatboy. Our ohana went to many clinics on island but none could top this clinic. We first trusted Kauai vet a few months ago with our 12yo old lady Brindle/Blue pitbull named Fatgirl, this clinic provided the most reliable and optimal care for our fatgirl who was going through a rough time dealing with the symptoms of her cancer. They helped us put fatgirl to rest and took very good care of us giving us MANY options, treating us with aloha, patience and compassion. Kauai vet clinic doctors AND staff took very good of our old lady and just met our Fatboy for the first time yesterday with the same care and attention. Their emergency fee is also a lot cheaper than most clinics. We will continue to trust kauai vet as they've been really good to us and our fur babies. Special mahalo to our Fatboy's Dr. Bethany, tech. Rebecca and front office Aulana that treat us like ohana. Mahalo nui!!!

The Staff, Dr. Mike, and Dr. Pulawa made a sad end of life path for our 19 year old cat Bunny…read morebearable. Such sadness that they shared with us in grief and celebration of her amazing life. Their effort in helping us keep her comfortable to the end of her journey was more than we expected. Thank you

This is my puppies paw! I took her for a quick check up to schedule her to be spayed and this new…read morevet just grabbed her and started hacking her nails to bits without even consulting me. Both paws are bleeding. He then blamed me for holding her wrong. I said we are leaving immediately and his only response was "you still have a bill to pay". She has been to the groomer within the last 4 weeks and did perfectly. The vet chopped all her nails past the quick before I knew what was happening. If they can't manage a simple nail trim (that wasn't needed) I would never trust them with anything else! She is also now traumatized so going to a new vet or the groomer could be a future issue. Gave me a bill for $150. Dr James E Robertson. I guess he is new here from Arizona.

I wish I could leave one star. I went in to this place with my cat who had a swollen anus and was…read moredripping odd liquids out, and I told them everything that was going on with him. They took him in the back for about 10 minutes and they came out saying he was totally fine and they didn't know what was wrong with him besides his butt was definitely swollen, they gave me meds and told me to give them to him for 8 days and he'd be fine he was just in pain, charged me $200 and he died this morning it has been the 7th day. I don't know what to do.

Dr. Gregg is one of the most intelligent, honorable and kind hearted men I know. This makes him…read moresuch a good veterinarian. I have an old girl Labrador and two new puppies. I always appreciate his advice and kind heart.

VETERINARIAN IN PRINCEVILLE--NO MORE NEED TO DRIVE INTO LIHUE OR KAPAA…read more There is a new veterinarian in Princeville. I am delighted to enthusiastically recommend Dr. Gregg Townsley. Another veterinarian had scared me by indicating the "growth" on my dog's gum might be cancer and telling me that we would need to do xrays, surgery, and biopsy upon my return from my trip. I took my dog to Dr. Townsley, who had recently opened a practice in Princeville. "Dr. Gregg," who, in addition to being a compassionate and experienced general veterinarian, has been a veterinary dental surgeon for 40 years, knew immediately what the problem was. The "growth" was not a tumor but was caused by an abscessed large molar with three roots. "Dr. Gregg" performed a complicated surgical removal, saving me a great deal of time and worry, and cost as well. My dog recovered quickly and loves Dr. Gregg. We are fortunate to have such an experienced and competent vet in Princeville. Marilyn Browning

What a nice store. Great friendly clerk, and loves the in-house pets. We miss our puppy. Had to…read morecome in get our darling a little something.

I've been coming here about eight years for everything my dogs and cat need. They prefer Natural…read moreBalance foods, and this store has better prices than Amazon--and you get a discount for buying by the case! Spacious aisles, excellent selection of products, and the store is always clean and cool. The staff are always ready to help, and it seems like staff turnover is non-existent, because the same workers have been here since I've been coming. It's nice to have staff that are familiar to me and my pets' needs. I also love that they don't sell pets in an effort to encourage adoption. I don't get why others left negative reviews, because what they described is nothing like what I've witnessed. I will keep coming here.

I'd like to say thank you for being so welcoming and accepting when I called to make an emergency…read moreappointment for my little girl. She had been having severe issues for the past week so when I called, they welcomed her the next morning for an appointment. We came with the needed paperwork and they took her in. They gave her the necessary tests like blood, poop, physical, x-ray, etc. They were spot on with the medications, as she was almost cured that night! They are great with communicating and follow ups with test results. I already knew vets are expensive so I wasn't surprised at costs. The xray results were sure expensive though. Their business is very clean. Glad these people are here for our animals!

I'm not going to go into the relationship with this clinic historically which is challenging…read morebecause of the AQS release process. I have been bringing Oscar here since 2018. I researched getting Oscar neutered here. He's doing fine and everything looks great. He's going to live to be a grand old age.

Wonderful people and very compassionate, even if you have a sh*tten. Doctor is very straight and to…read morethe point and vet techs are always around to help put you at ease. Very VERY knowledgeable and fantastic at explaining everything. My cat had a respiratory infection and we were seen immediately (which is definitely not the norm) and were in and out in thirty minutes. I appreciate what they did for me would recommend them to everyone I know!!! Thank you for your kindness everyone!!!

Dr. Haas saved my 8 lb. baby Shorkie's life! My husband and I forever grateful, thankful, and…read morepraise God he answered his phone for us in an emergency when no one else would. Our baby would've died if Dr. Haas didn't rush to his office for us at night and perform surgery. I can't even think about what we would've done without him! I can't express in words how appreciative we are or how much we love Lihue Vet & Dr. Haas. We can not recommend highly enough and we could never repay him and the staff for their kindness, response to our emergency, patience, care, and help. Our little pup got attacked and dragged away on the beach by a wild pig hunting dog from the homeless camp. She was torn in half and we were traumatized. If Dr. Haas didn't agree to meet us and perform emergency surgery late night, our baby wouldn't be here. She got 28 staples and survived only because of Dr. Haas & his assistant Kaleo who thankfully still happened to be closing up at 8pm at night. EVERY single one of the Lihue Veterinary staff that we worked with - Lisa, Lynne, & Kaleo - were ALL amazing. We would say they all deserve a raise, but they're all the most amazing family who work together. We are forever indebted to them. Our bill was also 1/3 of what it would have been at home on Oahu so we brainstorming ways to to take care of these wonderful people or donate to the clinic when we settle in back at home. They are the most caring and AMAZING VETS ON KAUAI! Dr. Haas is truly our hero.

I recently lost my baby girl Mijha. We needed to make one of the hardest decision and We were…read moredevastated. Dr. Bryce, his tech ( I forget what his name is but he's been there a long time) and the staff were compassionate, helpful and informative. I have never euthanized a pet before and I have had many pets in my lifetime. Although our heart was broken, the patience, compassion and professionalism that was shown to my Mijha , my son and I went far beyond what I expected. Mahalo Plenty Dr. Bryce and Staff! Your Dad must be so proud! He has been our vet for many years and our family for one is proud and grateful that you are servicing our community in Kapaa! Mahalo Plenty Belinda Dolor

For normal appts the techs and vet are friendly, however in an emergency they refuse you care. Get…read moreestablished elsewhere. My first two calls to Kapaa Animal Clinic around 230pm, the woman told me to give my dog Gatorade and that she would talk to the vet and call me back. She said my dog was having common symptoms of eating / drinking something bad and that she'd proably be fine. Her tone and sighs over the phone gave me the impression i was over reacting to common bloody stool issues and i backed down my panic. I trusted her to call me back. I called again an hour later, she had not talked to the vet but she said would right away. Agan, no call back and they closed for the day at 6pm when i called again. I tried to call the emergency line multiple times. I had hope that based on her experience that the woman was correct, that my dog was having a normal stomach problem and could hang on til morning. At 2 am i finally got an answer to come in. But my sweetie died at 2:30am of dehydration. She needed fluids... She most likely could have been saved. They charged me $200 to hand me my dog in a paper bag 2 weeks later. I will never forgive myself for trusting that woman to call me and for trusting that my dog was having common symptoms and would be ok. She gave me her MEDICAL OPINION AND ADVICE THAT LET ME DOG DIE. I was only apolozed to by others when I went to them asking for answers. I was told theyd speak to management about the issue. I was given no follow up from management. I asked again, why didnt she call me back? Why didnt this woman lose her job? Why could no one explain her careless, dismissive behavior? My best friend is dead at 7 years old and she could have been saved. They did not fire her or have her apologize to me. They paid her to let my dog die. They continue to pay her to give us false information and to not call us back while our pets suffer. She will be paid to let your pets die on her watch too. This isn't just about her negligence, but about how the management is responding (by not responding all) not even offering to creamte my girl that died due to their negligence. It is also about how they are probaly treating and overworking their own employees to a point where they are butnt out- forgetting or choosing to not call back a patient that's been bleeding for hours. Why did I not get a call from management or the nelgigent person? Why have I told this story to multiple people in the community and they have replied with their own story of negligence at this facility and they drive double the time to any other vet on island? Why is my dog dead? Why was I so trusting? Why did I let her tone manipulate how to handle my dogs care? I blame them- yes but I also blame myself for trusting the people I have given thousands of dollars to that do this for a living. I am not sure how long I will mourn the tragic and preventative loss of my best friend. I have lost my pets before and been sad but never due to veterinarian negligence. The one place who is supposed to care as much as you and be able to take action when needed. Update: It has been one month since the Kapaa animal clinic neglectfully my killed my dog, no calls from management, no consequences for the women that lied to me and refused my dog care. She still has her job. They DO NOT CARE. I was an established patient and they refused me emergency care during buisness hours and didn't answer the emergency line. Since telling my story, many people have had the same thing happen there. Just the week before, a woman's dog bled out in their waiting room while they refused to bring them back for fluids. This is unacceptable. Please establish your pets at ANY other vet on the island as this one will let your pet die in an emergency.

I was with dr haas 8 years and upon his retirement I too had issues w front desk much to my dismay…read moreso I left to go to Kalaheo vet. I am a kapuna and was totally disrespected. Mary h

First, I'd like to say that I heard the business no longer belongs to him. He sold it to a nice…read morewoman and just works there. He is the absolute worst and should be fired! I took my 7 week old puppy to him on Friday for exam and first shots. When I brought her in I told him her appetite and movement has decreased and she threw up in the car. He told me she was lethargic and underweight. Asked if I was feeding her all she wanted. Accusing me of denying her food. And said she was probably just car sick. I should feed her more of the food they sell, its better. I felt very rushed, like I inconvenienced him by bringing her in (I had an appt, wasn't a walk in). The next day her symptoms got worse to where she wasn't eating at all and could barely hold her head up. It was a Saturday so we had to call the emergency number and the woman (the owner) came in to see her. She said my puppy had an extreme case of hookworm, worse than she's ever seen. And she had parvo. The woman was very nice and helpful. Unfortunately it was too late and my puppy died the following morning. If this man had just done his job and cared even a little he would've figured out my puppy was actually sick, not just a tummy ache. If he did more than just accuse me of starving her my puppy could've had a fighting chance. But he didn't care enough. I will forever resent this man for doing nothing to save my pup. I'm not even sure I could trust going back to this place again knowing he's there.

I've never felt more cared for than by this team and Dr. Basko. He is so kind with my puppy and…read morehelps ease my nerves. Dr. Basko was born to do this work and his passion shines through. I feel so lucky and grateful to be able to bring my little Hugo to him. The ladies in the office are so kind and down to earth, making the whole visit very pleasant. They undoubtedly changed my dog's life as well as mine

Dr. Basko is an actual angel from the heavens. Our baby was diagnosed with a liver shunt, and some…read moreGI issues which all our doctors in Los Angeles treated poorly and misdiagnosed. I found dr b from doing very extensive searches for holistic veterinarians and searching their backgrounds etc. trying to make the best choice for my baby, who can help get her on the right track and a good plan since she was 13 1/2 and I wanted to extend her life naturally providing for her the best I can. Dr Basko got on her plan right away, he wasted no time. A couple days after the phone consult he had a 2 part treatment plan ready for her. Part one- was a lot of detailed explanations what was going on inside and different ways we can fix it. Part two- was the treatment plan with links to all supplements and foods, shakes to make for her liver, trust me he knows his stuff. But it with a heavy heart that I write... that while I was collecting all the supplements for her to take and get her started on the right foot, she was brought to the hospital here in LA for anemia, and internal GI bleeding. Unfortunately long story short my baby, my best friend, my world did it make it out of the la hospital, the only reasoning for her death they gave us was: collapse. That's it no other explanations. I informed dr b and his team that unfortunately despite our best efforts to fix lulu and her health it was just too late, and I felt super disturbed by the no explanation from the la hospital which i stressed to him. I could not believe it, Dr Basko emailed me back and actually CARED to help me understand what happened to my baby, and get me the clarity I need. Versus her vet in LA who never even said he was sorry for my loss. Dr Basko is a kind, caring, patient and compassionate doctor who TRULY cares about animals, all animals. Lulu was so lucky to have this man as her new vet even if it was only for a week or two. Thank you for everything, from me and little lulu. Rip angel mommy will see you soon