As one reviewer wrote, there are several layers of telephone prompts, before you get to the…read morevoicemail. However, the care we receive, is excellent. Dr. Omidvar and the NP provide thorough evaluations, ask questions, and offer solutions we can think about. My family member has Alzheimer's disease, and Southland Neurological has supported us for approximately 5 years. We are grateful to have found this practice.

I really can't speak to the professionalism of the doctors here but I can tell you that their…read moreoffice staff is horrible! I've been calling this office for over three weeks having my doctors send my referrals in and I've gotten nowhere at all except to be hung up on today. I can only hope that the doctors as good as my doctor says they are. These people are gonna legitimately give me a stroke!! I'm being told by Stephanie the office manager that the delay is due to how many referrals they get in there so they can't even pick up the phone to call me to say that they've even got my request. Just ridiculous.

I am going to give the office a 1. They are confused, seem very young, like under-14 type young…read more The whole appointment process is an unprofessional nightmare. So far, the Dr does not seem very interested, but stand by for an update after our appointment

This medical group Southland Neurologic Associates of Long Beach has very unprofessional front…read moreoffice staff. I've been calling the Long Beach office since last month to make an appointment. Last week I finally got through and when I mentioned the message I left and no call returned, I was told that they only do in bound calls. Proceeding to make the appointment, the woman said oh we don't take your insurance ma'am. She proceeded to things about how the services are billed on BC and then kicked back on the BS side. I questioned her statement because she referred to it as Anthem BCBS when I kept explaining that it's not the plan I have. Besides, I've had this insurance 15 years and have never had anyone say that. If it's happened I am not aware of it. However, Federal employees are categorized differently with BCBS. I also said I was going to call and verify with BCBS. When I did and gave their medical group name, it was confirmed that they ARE in network and that the plan I have is NOT Anthem. The BCBS Representative has tried calling but they have the phone set where she's not able to get through and leave a detailed message so that we can move forward with making my appointment as a new patient. I also called today and left a message and no one called me back. They have their answering machine set up for you to give your name and leave a message and the automated system confirms the number that they can call you back on which means they have caller ID-but they don't call back. I also have their NPI and tax ID numbers so that is the information used to verify if providers or medical groups are in network. I have very good doctors and was referred to this group due to issues with Bells Palsy and they don't ever refer me to places or other providers that would operate this way. The staff is ruining this medical practice for these providers. It seems as if the providers don't see this side of behavior from their staff neither read the reviews. They can't possibly do any of that and not make changes or address these issues. I got on here to leave my review and the numerous reviews from others with the same experience I had or worse is beyond ridiculous. The medical board might not handle grievances or complaints for this kind of thing but I'm willing to bet that the local news will take the story. People aren't calling this office for PR. We're calling because we need assistance being referred from well known providers that trust the system in place. This behavior is not only unacceptable but also negligent. Research how things have happened to many of our Veterans in the past for not being able to make appointments at their own facilities in outside states. If that could be changed then so can this office. I'm in the medical industry too and in all of my 40 years, never have I seen such irresponsible madness. I'm very glad that these office staff persons aren't my family because they would probably just sit and watch you suffer without any empathy or remorse whatsoever. If i could give a 0 star I would.

My 11-year-old daughter was diagnosed with POTS 13 months ago. Her condition deteriorated to the…read morepoint where she was bedridden all but two hours per day. My wife found Doctor Julie Brown and my daughter began vestibular therapy with her--essentially recalibrating her senses and nervous system. This type of therapy was recommended by my daughter's regular neurosurgeon and cardiologist, though they didn't offer any recommendations for therapists. Thank goodness my wife found Doctor Brown! My daughter immediately improved with each session. At times we would wheel her in in a wheelchair, and she would walk out...or even dance out! At first the effects lasted only a day or so. We took her to four appointments a week, and after a while the benefit seemed to "stick." She could get out of bed 3-4 hours a day, and now is up to 5-6 hours a day. POTS can improve (or degenerate) on its own but I am convinced this vestibular therapy has made a significant contribution to my daughter's health. She rode a bicycle the other day for the first time in nearly a year. Dr. Brown has also been amazingly accommodating and caring when my daughter was too ill to make the appointments and so forth.

Dr. Downing is the best! She understands the body at a much deeper level than any other…read morechiropractor I have ever been to. I actually don't even call her a chiropractor cause she is so much more. She takes her time with you, and her treatments are very effective and long lasting. Actually changes the structure so the injury is repaired not just masked. I found their office in a desperate need of help as I literally could not bend my back and every motion was painful. Spent two hours in their office and walked out! It was a miracle in my book. Since then I have been back several times for various needs and I have never been disappointed. She is also well versed in finctiona

ERICA is the worst staff here Dr.Brown is the best but he dont deserve a staff like Erica she told…read moreme straight up that i need to look for my new neurologist doctor if i keep canceling my appointment even though i called a day ahead of time of my appointment and i did cancelled my appointment due of emergency related to work. They used to have a good med assistant before but its all gone niw and they're really PROFESSIONAL. Not like Erica she is really unprofessional...

Dr. Brown is good. Regrettably, the front desk named Erica…read morehas adversely impacted the doctor's reputation. Erica is known by deficiencies in customer service, notably in the accurate coordination of appointments. Instances of overlooked follow-up appointments and attributing responsibility to patients during elucidation of the treatment plan were encountered, detracting from an otherwise clinically sound encounter. Erica is not capable of handling this job. Due to her performance, I find even awarding a 'One-Star' rating to be overly generous. I would opt for a '0-Star' rating if possible.

Receptionist- 2/5 (friendly with the men, not me)…read more EMG Tech- 5/5 explained everything in detail before she did anything, and why. Even expressed how it feels to different patients. aka, she's amazing. Dr. 4/5 Sorry Doc, I had to remove a star for how bad it hurt me. I have no way of knowing if it should or shouldn't feel like it did. I wasn't prepared for the pain it caused me. Otherwise, he's friendly (bedside manners a 5+), smiles (this reassures a patient), he warns you prior to needle stick. More to come

If there was a way to leave zero stars that would definitely be a more appropriate rating. My…read morefather had an appointment to see Dr. Victor Kabbany on two separate occasions at this office in Los Alamitos. Initially the appt was made at 9:30, we arrived at 9am and was told the dr wouldn't be in the office till 1:30. Ok. Odd but It may have just been a simple mistake so we rescheduled for today at 1:30pm. We arrived at 1pm, we were put in a room, and we waited.... and waited... and waited... till about 2:30 when my dad got frustrated and finally said "let's go!". We were referred by our PCP and I could not believe the service or lack thereof that this place provides to their patients. We left, and we will never come back. This is unacceptable for a medical practice to be ran so poorly and for the doctor to have little to no regard for people's time. FIND ANOTHER NEPHROLOGY OFFICE! DON'T WASTE YOUR TIME.

Doctor Rubin is a really good doctor. I have worked in the medical field for over 20 years and can…read moretell if a doctor really cares about what he does and doctor Rubin really is a caring compassionate and thoroughly knowledgeable in his specialty field of nephorology. He is an old school medical practitioner and very practical and logical in his care process. He does more listening then talking and wants to really help in getting my issue resolved. I felt complete confidence in his 30 plus years of experience and also his genuine care that he has shown to me thus far in my visits. His front office staff is quick and helpful. His nurse in the back office very personable and caring and also showed a genuine concern for my issue. Thanks so much. Would recommend to family and friends if needed.

Research coordinators, Nurses, and Physician our professional and positive .Very professional with…read moretheir work and attitude is extraordinary.

After suffering from migraines for years and not being properly diagnosed until I was in my late…read more40's, I was relieved to find this migraine study with PRI. All other previous meds that was prescribed for my migraines made feel like I wanted to die and crawl out of my skin! I would much rather suffer with the migraine pain than to suffer the side effects from taking the others. I just completed the study after being on it for a year and let me say, this stuff was the best ever that I have taken for my migraines! It worked like magic and with no ill side effects. I have had two more migraines since my last dose of the study med and I was dying! I hope this passes and on the market soon. The staff couldn't be more helpful and friendly. I was greeted every visit with smiles and respect. I would refer PRI to anyone looking for a little relief and able to help mankind by becoming a study subject. Upon my last visit, I was given a warm throw blanket as token of their appreciation by Melissa, my counselor. Was not expecting that. See? Friendly. Thank you PRI

I 100% trust Dr. Peppard chiropractor at Seacrest. I was suffering from a auto accident. Neck,…read moreback, shoulder partial dislocated.and headaches from my neck injury. I'm a patient 5-6 months now. I feel 95% better with regular maintenance. For me it's about trust. Thank you Dr. For making me feel better.

Long overdue update. . . While the previous massage therapist I reviewed is no longer at Seacrest…read moreHealth & Wellness Center do not despair! In walks KRISTIN!!! Kristin has a positive energy to her that just makes you smile and so glad that you made that appointment. She asks where you need the most attention or if it's just a whole body kind of day. She always has something nice to say and has a way of making you just feel comfortable. Her massages are spectacular. . .I am positive I have knocked out a few times due to complete and utter relaxation. I can't say enough good things about Kristin. I'm pretty sure she's magic =)

I need to update my review. We spent 40+ days at this hospital. Their care was amazing on every…read morefloor and especially the ICU. I want to thank Mark the respiratory therapist; your demeanor in your kindness is amazing ! @ TRANSPORTATION DEPT: Every day I visited the hospital it was a long sad walk; alone, with only my bible in hand. There was a gentleman who was working his name is Raul; I saw him almost every time I went to the hospital. He had kind and encouraging words this is the gentleman who supported me through my hospice journey ! Thank you, Raul. You are amazing. When you look at my yelp post for the hospital, please know that I have worked HEALTHCARE for over 25 years ! This hospital took amazing care of my family member and I cannot say enough good things about UCI Los Alamitos !!!!!

I've been dealing with their billing department for almost a year, and it's been a nightmare. They…read morekeep sending me bills that are much higher than the amount listed on my insurance company's Explanation of Benefits (EOB). Even my insurance company has tried contacting them multiple times but had a hard time communicating -- the billing staff barely speak English and seem to have no understanding of what an EOB means. Instead of resolving the issue, they continue to send incorrect bills and even threaten that nonpayment could hurt my credit. It's been extremely stressful and unprofessional. The doctors and nurses at this location are great -- very professional and caring -- but the billing department completely ruins the experience. I strongly recommend avoiding this location until their billing issues are fixed.