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15 years ago

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Carbon Team - CrossCountry Mortgage

Carbon Team - CrossCountry Mortgage

(30 reviews)

Working with Peter Costakos and his team was a pleasure. They made what could have been a…read morestressful situation very easy and I loved the little touches they created so I felt welcomed on closing day. Peter becomes a good friend and trusted resource throughout the process. Everyone was very helpful and happy to walk you through each part of the process. I can't recommend them highly enough and I feel very lucky having them in my corner. Peter I'll miss your videos - you ROCK!

Dealing with this company for a mortgage was one of the worst experiences I've ever had. The red…read moreflag should have been when I was told they were doing me a favor because it wasn't worth it for them. Excuse after excuse led to delay in getting mortgage and interest rate went up - 'I have meetings all day', 'I sent that document to you already', 'My associate sent that document to you', 'I am going on vacation and don't have time until I get back'. These are actual excuses - I have them in writing! I got triggered going through old emails and cleaning up my mailbox. Looking back, I should have reported their extraordinary lack of professionalism to someone. That's on me. The rest? I don't know how they feel good about themselves or their work. They were disgraceful on a professional and just plain human level. They simply were not there for me and always seemed a bit annoyed with me, like I was bothering them with my questions or concerns. Do your homework but save some time - don't add CrossCountry Mortgage, Purchase, NY to your comparison list. Just - wow.

Block Financial Resources

Block Financial Resources

(63 reviews)

Flatiron

Five stars for Sean. He is a consummate professional--highly attentive, knowledgeable, and patient…read morefrom mortgage pre-application through closing. His expertise, style, strong relationships with a wide array of lenders, and team orientation (working very smoothly with my real estate agent and lawyer), made the mortgage process easy, securing a great rate for me. Sean's talent and expertise will save you an enormous amount of legwork in NYC's high-speed competitive real estate market. Highly recommend him for anyone looking for top-notch service in NYC.

Sean and Nicole are so kind, professional, and knowledgeable; they had our best interests in mind…read moreand we felt trust in them throughout the entire process. Despite the uncertainty of the current landscape, we were provided with frequent check-ins and guidance. Sean took the time to listen to us and to talk us through everything, and getting all our documents organized and uploaded felt pretty straightforward. Nicole and Sean were always impressively prompt in answering our questions and allaying our anxieties, and managed to get us rates that beat our local banks' by far! Our entire process was virtual, and we'd had little sense of what to expect before working with Sean. With larger institutions, I'd felt like just a number, but Sean really went above and beyond in helping us understand the process, as well as in advising us about how to proceed. Nicole and Sean definitely smoothed a complicated process, and we felt super lucky to work with them! Block has the best rates and the best service, and they really understand the NYC market.

Nina Robinson - mortgagebrokers - Updated May 2026

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